All water systems subject to the Lead and Copper Rule Revisions (LCRR) must create a Service Line Inventory and Lead Service Line Replacement Plan (if required) by October 16, 2024.
Operations and Maintenance (O&M) Manuals are considered living documents, so they should be updated whenever something at your system changes. Ideally, this manual is not just fulfilling the requirements of the Water Supply Rule, but is a useful guide for the water system.
Vermont Rural Water was able to purchase two trailers and a number of pieces of new equipment with a grant. The trailers and equipment will be available for free to members of VT WARN for emergency response and preventative maintenance.
Customer surveys are a great way to gain information about your water system. Here are plenty of example survey questions.