Water and wastewater are essential services and need to be prepared in order to prevent interruptions due to COVID-19. It is important for drinking water and wastewater operators to stay informed about in order to protect public health as well as your personal safety. We have compiled a list of resources below and we will keep this page updated with the latest information.

Emergency Preparedness

Vermont Rural Water has partnered with Vermont DEC and Green Mountain Water and Environment to put together guidelines to help water and wastewater systems prepare for emergency situations related to COVID-19. Click here to download the document.



The VT WARN network has been reactivated to help water and wastewater systems share resource and receive assistance during the COVID-19 outbreak. Find more information here: https://dec.vermont.gov/vtwarn


Water & Wastewater Designated Essential Workforce

Operational staff at water and wastewater systems have been designated as essential by Vermont Emergency Management and the US Department of Homeland Security. This means that operators have the ability and responsibility to continue normal functions during the COVID-19 response.
View full list of Essential Persons in Vermont
View guidance from US Department of Homeland Security

You can use the template below to create a letter that all system personnel can carry with them to ensure they are able to get to work and perform their job. Add in your system’s contact info and print it on town or utility letterhead.
Download the Template here.

In Vermont, essential workers qualify for child care for children up to grade 8 while schools are closed. To request childcare services, call 2-1-1 or fill out this online form: https://webportalapp.com/webform/essentialworkers


Information & Resources

CDC – Water Transmission and COVID-19

WEF – The Water Professional’s Guide to COVID-19

WEF – Pandemic Continuity of Operations (COOP) Essential Personnel (3/19/20 Webinar)

AWWA – Utility Action to Sustain Operations during COVID-19 (3/20/20 Webinar)

Water World – 5 Steps for Maintaining Critical Services

EPA – COVID-19 Information for Drinking Water & Wastewater

EPA – Incident Action Checklist for Pandemics

Vermont Public Health Response: https://www.healthvermont.gov/response/infectious-disease/2019-novel-coronavirus

Technical Assistance

Our field staff continues to be available for onsite or remote assistance. If your system is in need of help, please reach out to us at 802-660-4988 or info@vtruralwater.org

Trainings & Events

Vermont Rural Water will not be hosting in-person trainings through the end of April. We are transitioning most scheduled classes to webinars. Our Annual Conference & Trade Show has been rescheduled for July 21-22.


Water Operator Licenses

Operator Certification Renewal applications will still be due as scheduled but operators may request an extension to complete continuing education requirements until after the state of emergency has ended. Operator Certification Exams have been postponed but the deadline to sign up for the exam is still April 17.

Last updated 3/30/20