Water and wastewater are essential services and need to be prepared in order to prevent interruptions due to COVID-19. It is important for drinking water and wastewater operators to stay informed about in order to protect public health as well as your personal safety. We have compiled a list of resources below and we will keep this page updated with the latest information.
Vermont Rural Water has partnered with Vermont DEC and Green Mountain Water and Environment to put together guidelines to help water and wastewater systems prepare for emergency situations related to COVID-19. Click here to download the document.
We held a training on Emergency Preparedness for Vermont Utilities in July—click here to view the slides. Also take a look at this article from the American Water Works Association about using lessons learned from the pandemic to update your emergency response plan. Click here to read the article.
All public water and municipal wastewater systems are under a shutoff moratorium for the duration of Vermont’s state of emergency. Systems cannot disconnect users because of delinquent payment. Click here for more information.
The Vermont COVID-19 Arrearage Assistance Program (VCAAP) can provide grants to customers who have been financially impacted by the pandemic to pay overdue water and wastewater bills. Customers must apply by December 15. Click here for more information.
The VT WARN network has been reactivated to help water and wastewater systems share resources and receive assistance during the COVID-19 outbreak. Find more information at dec.vermont.gov/vtwarn
VT WARN has plenty of reusable cloth face coverings available for water and wastewater operators. Email email@example.com to request masks for your system.
Water & Wastewater Designated Essential Workforce
Operational staff at water and wastewater systems have been designated as essential by Vermont Emergency Management and the US Department of Homeland Security. This means that operators have the ability and responsibility to continue normal functions during the COVID-19 response. View guidance from US Department of Homeland Security
Additionally, drinking water and wastewater are considered critical infrastructure by the Cybersecurity and Infrastructure Security Agency. View guidance for critical infrastructure.
You can use the template below to create a letter that all system personnel can carry with them to ensure they are able to get to work and perform their job. Add in your system’s contact info and print it on town or utility letterhead.
Download the Template here.
Water World – 5 Steps for Maintaining Critical Services
Our field staff continue to be available for onsite or remote assistance. If your system is in need of help, please reach out to us at 802-660-4988 or firstname.lastname@example.org
Vermont Rural Water will be holding training classes on Zoom at least through spring 2021. Click here to see our upcoming webinar trainings. DEC and OPR are accepting online trainings for continuing education requirements.
Last updated 12/18/20