Lead and Copper Rule—Public and Crisis Communications



The Zoom link will be emailed to you the day before class. Please join the Zoom meeting 5-10 minutes before class starts. Click here for more information about Zoom trainings.

Lead and Copper Rule—Public and Crisis Communications

This class will provide drinking water operators with best practices for effective public communication strategies related to the Lead and Copper Rule (LCR), enabling them to transparently communicate with the public to build and protect essential trust. Attendees will also be shown how to craft and implement crisis communication plans to handle the wide variety of sensitive communications that will be required with customers, and necessary with local leaders, social media, and the news media.

3 TCH (Water)

Mike McGill (WaterPIO)

Liz Royer (Vermont Rural Water Association)


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