Description
Knowing who is discharging to a municipal wastewater treatment facility (WWTF) and understanding what industrial users are discharging is becoming more and more critical to successful operation and troubleshooting for municipal WWTF operators.

This class will cover the basics of how to identify users and their discharges by using surveys. The instructors will include information on how to prepare and conduct a typical Clean Water Act National Pollution Discharge Elimination System (NPDES)-compliant Industrial User Survey (IUS). An effective method of collecting data is using online survey tools. Basic instruction on how to set up and use a free SurveyMonkey account will be provided.

Thoughts for successfully getting useful survey responses will also be explored. After the hands-on survey development and review of typical results, there will be a discussion on how information received can be used to understand changes that may be helpful to minimize the likelihood of upsets to the municipal system.

Important Notes

This training is intended to include a productive work session. It is most helpful (but not required) if you bring a computer or tablet capable of an internet connection.

Credit
4 TCH (Wastewater)

Instructors
Heidi Marchall and Nichole Davis (Hoyle, Tanner & Associates, Inc.)

Proctor
Elijah Lemieux (Vermont Rural Water Association)

This class is being provided free of charge by the City of Barre as part of the settlement of an enforcement action with the Agency of Natural Resources.