The State of Vermont is currently offering several programs to help customers pay their water and sewer bills. Please note that Vermont Rural Water does not administer these programs and cannot provide direct assistance to customers.
LIHWAP
The Low Income Household Water Assistance Program (LIHWAP) is run by the Vermont Department for Children and Families (DCF).
Eligibility:
- Gross household income below 60% of the state median income based on household size (see the Income Guidelines Table)
- Overdue water/sewer bill
- Have not received previous payment from LIHWAP
Apply:
Customer application: https://dcf.vermont.gov/benefits/hwa
Phone: 1-800-339-6433
Information for utilities: https://vtruralwater.org/lihwap/
Closed Programs
Vermont Emergency Rental Assistance Program for Utility Services (ended June 30, 2023)
Vermont Homeowner Assistance Program (stopped accepting applications June 12, 2023)
VCAAP (November 2020 – January 2021)
VCAAP II (July 2021 – October 2021)