Water/Sewer Bill Assistance

The State of Vermont is currently offering several programs to help customers pay their water and sewer bills. Please note that Vermont Rural Water does not administer these programs and cannot provide direct assistance to customers.


The Low Income Household Water Assistance Program (LIHWAP) is run by the Vermont Department for Children and Families (DCF).


  • Gross household income below 60% of the state median income based on household size (see the Income Guidelines Table)
  • Overdue water/sewer bill
  • Have not received previous payment from LIHWAP


Customer application: https://dcf.vermont.gov/benefits/hwa

Phone: 1-800-339-6433

Information for utilities: https://vtruralwater.org/lihwap/

Closed Programs

Vermont Emergency Rental Assistance Program for Utility Services (ended June 30, 2023)

Vermont Homeowner Assistance Program (stopped accepting applications June 12, 2023)

VCAAP (November 2020 – January 2021)

VCAAP II (July 2021 – October 2021)