Increased Cyber Threats

Recent global events have led to increased cyber threats in the US, and critical infrastructure like water and wastewater may be specifically targeted. 

Everyone should be extra vigilant about emails, computer systems, controls, and physical security.

Report anything suspicious or unusual—even if it seems minor—Ryan McLiverty at the Vermont Intelligence Center (ryan.mcliverty@vermont.gov), your local FBI office, or www.ic3.gov

Phishing Emails

We’ve seen a dramatic increase in phishing emails in the last week, and many are specifically targeting the water/wastewater sector in New England. These emails are often coming from addresses that have been hacked or spoofed (impersonating a person or organization, such as the Vermont Office of Professional Regulation).

Phishing emails have become more realistic and harder to identify than they were a few years ago. Use extra caution before opening attachments or clicking links.

If you are unsure about an email you receive, call the sender using your usual contact method (not a phone number listed in the email).

Receive Alerts

Due to the nature of intelligence reports, Vermont Rural Water cannot share specific details in our emails. We encourage you to sign up to receive these alerts directly from the Vermont Intelligence Center. Email dps.vic@list.vermont.gov to be added to the distribution list.

Supply Chain Disruptions

Coyne Chemical shared that they do not have a sufficient supply of Hydrofluosilicic Acid (HFS), which is used in water fluoridation. Their supplier is based in Israel and is withdrawing from the US market. Coyne has been unable to find an alternate supplier. 

Water and wastewater systems are encouraged to reach out to their chemical suppliers and equipment providers to create a contingency plan should supply chain issues impact the products that your system uses.