How to Handle the Media – In Good Times and Bad


  • June 25, 2020
    9:00 am - 12:30 pm

Public relations and crisis communications are often overlooked in the utility setting. However, by being proactive with public relations and incorporating social media, a utility can establish positive and productive relationships with their customers, city/town officials, news reports, and the general public as a whole.

This award-winning course was developed to provide water utility employees with practical, classroom-based instruction supplemented with interactive exercises on how to conduct a well-rounded public/media relations program.

3 TCH – Water & Wastewater

Registrants will receive a link to the webinar by email prior to the class.
Click here for more information about webinar trainings.

Kirsten King, New England Water Works Association

Elizabeth Walker, VRWA


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