How to Handle the Media – In Good Times and Bad

Public relations and crisis communications are often overlooked in the utility setting. However, by being proactive with public relations and incorporating social media, a utility can establish positive and productive relationships with their customers, city/town officials, news reports, and the general public as a whole.

This award-winning course was developed to provide water utility employees with practical, classroom-based instruction supplemented with interactive exercises on how to conduct a well-rounded public/media relations program.

Credit
3 TCH – Water & Wastewater

Webinar
Registrants will receive a link to the webinar by email prior to the class.
Click here for more information about webinar trainings.

Instructor
Kirsten King, New England Water Works Association

Proctor
Elizabeth Walker, VRWA