Vermont Rural Water Association

Wastewater Exam
2026-02-10 08:45 - 12:00 (America/New_York) | Rutland Rec & Parks – Courcelle Building, 16 North Street Extension, Rutland, VT, 05701, United States
Licensing exams for all levels of Vermont domestic and industrial (dairy, metal, paper) pollution abatement facility operators. The exam will be administered on a laptop. There are 10 spots available per session. Registration closes on January 23. Refunds will not be given for cancellations within two weeks of the exam date. Payment must be received by the exam date. No-shows will be charged the full fee.
What to expect:

Please arrive by 8:45 am. The exam will start promptly at 9 am.
You will be provided with a laptop, mouse, calculator, ABC formula sheet, scratch paper, pencil, and earplugs. You may bring your own calculator as long as it is silent and non-programmable without alphabetic keypads or printing capabilities.
Bring a government-issued ID that shows your name and photograph.
You will not be allowed to have personal items with you during the exam. Coats, hats, and bags should be left in your vehicle or a designated spot outside of the exam room. You will be given a bag to store your cellphone, wallet, and keys during the exam. Cellphones/pagers must be silenced or powered off.
Eating, drinking, or smoking is not permitted in the exam room.
You may take a break whenever you wish, but you will not be allowed additional time to make up for time lost during breaks. During breaks, you are permitted to leave the exam room to use the bathroom. However, you are not permitted to leave the building (including for smoking). Each break cannot exceed 10 minutes.
Results will be emailed to the email address you provide when you register. By registering for this exam, you consent to have your results shared with Office of Professional Regulation (OPR), the Wastewater Management Program, and Vermont Rural Water.

Web-based testing at Vermont Rural Water’s office.

Updating Your Source Protection Plan
2026-02-05 09:00 - 12:30 | National Life Complex, Davis Buildling, 1 National Life Dr, Montpelier, VT, 05602, United States
Class Description
Join staff from the State of Vermont Drinking Water and Groundwater Protection Division and Vermont Rural Water Association to learn the why and how of developing a Source Protection Plan and plan updates. This training focuses on developing the basic plan components required under the VT Water Supply Rule and the tools and resources available to help prepare your water system’s Source Protection Plan or Source Protection Plan Update. An introduction to the ANR Natural Resources Atlas mapping tool and the Department of Environmental Conservation Searchable Databases are provided. Participants are shown how to use the ANR NR Atlas to create maps for use in the plan document and for landowner notifications as well as performing a search for records related to potential sources of contamination and well completion reports.
Class Credit
3 TCH (Water)
Instructor
Laura Ranker (VT Drinking Water and Groundwater Protection Division)
Brad Roy (Vermont Rural Water Association)
Proctor
Tim Russo (Vermont Rural Water Association)
Location
The class will be located on the second floor of the Davis Building in the Catamount Conference Room (D215).

Traffic Control Certification
2026-02-03 09:00 - 13:30 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Description
This course will provide flaggers with the basic knowledge, information, and awareness to perform their jobs safely. After the lesson, attendees will be given a written certification exam. Those who successfully complete the course and pass the exam with a score of 80% or higher will receive a certificate to perform as a qualified flagger.
Credit
4 TCH (Water & Wastewater)
Instructor
Tim Russo (Vermont Rural Water Association)
CLASS FULL
This class will be offered again on March 11 in Brattleboro – Register here

Water & Wastewater System Maintenance
2026-01-28 08:30 - 15:30 | Manchester Town Hall, 40 Jeff Williams Way, Manchester Center, VT, 05255, United States
Description
This course provides a practical overview of routine maintenance and troubleshooting essentials for drinking water and wastewater systems. Participants will learn best practices for inspecting and maintaining storage tanks, including structural and sanitary considerations. The class will also cover pump operation and upkeep, meter technologies and accuracy checks, and proven methods for identifying and repairing leaks in the distribution system. Operators will gain knowledge to improve system performance, extend the life of critical assets, and reduce unaccounted-for water loss. This training is designed to support operators of all experience levels.
In the afternoon, you can choose between two breakout sessions:

Meters and Leak Detection (water credit only)
Advanced Chemical Feed Pumps (water and wastewater credit)

Credit
6 TCH (Water & Wastewater)
Instructor
Sam Cavallaro (Ti-SALES)
Proctor
Allison Smith (Vermont Rural Water Association)

TNC Operations
2026-01-26 09:00 - 12:30 | Zoom, Zoom
Description
This course is designed for Transient Non-Community (TNC) Water System Operators. No matter what your experience as a water system operator, this course will help you better manage your system. The course will review the following topics: disinfecting your water system (UV and chlorine), sampling procedure and sampling schedules, sanitary survey review, common water system deficiencies, rules and regulations (current and upcoming rules), discussion of seasonal operations, basic site investigations.
For Class 1B operators, this course will fulfill the requirement to obtain 3 continuing education credits prior to renewal of your certification.
Credit
3 TCH (Water)
Instructor
Meredith Maskell (VT Drinking Water and Groundwater Protection Division)
Proctor
Tim Russo (Vermont Rural Water Association)
Date Change
This class had previously been schedule for Tuesday, January 27. Instead it will be held on Monday, January 26.

Protecting Source Water in Forested Watersheds
2026-01-22 09:00 - 13:30 | Vermont State University – Johnson, Bentley Hall, 337 College Hill Rd, Johnson, VT, 05656, United States
Description
Forests offer numerous benefits to source water quality for drinking water systems. However, a unique set of challenges may arise for water system personnel trying to manage and mitigate potential sources of contamination (PSOC) found in forested Source Protection Areas. This training will focus on two of the most common potential sources of contamination and disruption to systems located in rural, forested watersheds: logging and beavers.
Join Vermont Rural Water’s source water specialist, along with staff from the Vermont Department of Forests, Parks and Recreation and Vermont Department of Fish and Wildlife to learn more about Vermont’s land use history and how modern forest and wildlife management practices can help mitigate threats to drinking water quality, and how to implement them at your water system.
Credit
4 TCH (Water)
Instructors
Tyler Brown (Vermont Fish and Wildlife Department)
Silas Rainville (Vermont Department of Forests, Parks and Recreation)
Will Ebby and Laura Ranker (Vermont Drinking Water and Groundwater Protection Division)
Brad Roy (Vermont Rural Water Association)
Proctor
Tim Russo (Vermont Rural Water Association)
Location
Bentley Hall, room 207. View campus map.

Leadership in Safety
2026-01-21 09:00 - 12:30 | Zoom, Zoom
Description
In this session, participants will receive an overview of the importance of leadership’s involvement in safety and how to engage your employees in creating a culture where safety is a top priority for everyone in the organization. Being a leader in safety is more than just compliance; it’s creating an environment where safety is forefront by:

Developing a Safety Vision and Mission: Articulate a clear and compelling safety vision that aligns with the organizational goals.
Engaging Employees at All levels: Encourage employee involvement in safety programs.
Investing in Training and Development: Continuous training is essential for meeting the latest safety standards and practices.
Fostering a Culture of Accountability: Ensure that everyone in the organization understands their role in maintaining safety.
Conducting Regular Audits and Inspections: Regularly scheduled audits and inspections can help identify potential risks and ensure compliance with safety regulations.
Promoting Open Communication: Create an environment where employees feel comfortable reporting hazards, incidents, and near-misses without fear of retaliation.

Safety is everyone’s responsibility, but it begins with strong, effective leadership that inspires and guides.
Credit
3 TCH (Water & Wastewater)
Instructor
Miriam Owens (Vermont Occupational and Health Administration)
Proctor
Elijah Lemieux (Vermont Rural Water Association)

Coagulation, Jar Testing, and Chemical Handling
2026-01-15 09:00 - 12:30 | National Life Complex, Dewey Building, 1 National Life Drive, Montpelier, VT, 05602, United States
Description
In this class, participants will receive an overview of coagulation, including concepts like charge neutralization and flocculation. We will review the different types of coagulants and discuss how to choose which coagulant is best suited for your facility. The instructor will also cover chemical handling and storage and chemical delivery. The second half of the class will provide a demonstration of jar testing procedures.
Credit
3 TCH (Water & Wastewater)
Instructor
Jon-Luc Goodrich and Jake Tietgens (Holland Company)
Proctor
Allison Smith (Vermont Rural Water Association)
CLASS CANCELLED

Small, High-Strength Dischargers
2026-01-14 09:00 - 12:15 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Description
This class will discuss issues with small, high-strength wastewater dischargers—which do not need Pretreatment Discharge Permits from the Agency of Natural Resources—and their potential impacts on wastewater treatment facilities. The class will provide information on pollutants discharged from these businesses, how these discharges are typically controlled and their potential impacts on the wastewater treatment facilities. You will receive detailed guidance on how to inspect and sample these dischargers. We will discuss how to reduce their impacts, tips to help these businesses to control their discharges, and how to coordinate with the Agency if the discharge becomes problematic.
Credit
3 TCH (Wastewater)
Instructor
Randy Bean
Proctor
Wayne Graham (Vermont Rural Water Association)

Water Distribution Essentials
2026-01-08 09:00 - 12:30 | F.W. Webb, 80 Park Avenue, Williston, VT, United States
Description
Join Troy Ebbighausen from F.W. Webb for a comprehensive 3-hour training designed for water operators and distribution personnel. This session will cover practical, day-to-day skills and safety essentials for working in the field.
Topics include:

Mega Lugs—Learn the differences between types for various pipes and proper installation techniques.
Repair Clamps—Understand the role of clamps in water main repair, including correct torque specifications.
HDPE Service Lines—Best practices for making secure and lasting connections with a live demo on HDPE electro fusion.
Daily Operations—Field-proven tips for improving efficiency and performance in water distribution tasks.

This training will equip attendees with practical knowledge and reinforce safe, effective methods for maintaining and repairing water distribution systems.
Credit
3 TCH (Water)
Instructor
Troy Ebbighausen & John Bonnette (F.W. Webb)
Proctor
Allison Smith (Vermont Rural Water Association)

Trench and Excavation Safety
2025-12-16 09:00 - 12:30 | Zoom, Zoom
Description
Water and wastewater operators face dangerous situations when excavating trenches to repair water and sewer lines. Trench collapses happen without warning and cause severe injuries or death. Open trenches and pipe repairs include many other hazards such as water accumulation, other buried utilities, surface encumbrances, and traffic. This course focuses on OSHA 1926 and the safe procedure for operators to follow when working in or around a trench or excavation.
Credit
3 TCH (Water & Wastewater)
Instructor
Paula Jackson (Vermont Rural Water Association)

Wastewater Exam (Web-Based Testing)
2025-12-12 12:45 - 16:00 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Licensing exams for all levels of Vermont domestic and industrial (dairy, metal, paper) pollution abatement facility operators. The exam will be administered on a laptop. There are 10 spots available per session. Registration closes on November 24. Refunds will not be given for cancellations within two weeks of the exam date. Payment must be received by the exam date. No-shows will be charged the full fee.
What to expect:

Please arrive by 12:45 pm. The exam will start promptly at 1 pm.
You will be provided with a laptop, mouse, calculator, ABC formula sheet, scratch paper, pencil, and earplugs. You may bring your own calculator as long as it is silent and non-programmable without alphabetic keypads or printing capabilities.
Bring a government-issued ID that shows your name and photograph.
You will not be allowed to have personal items with you during the exam. Coats, hats, and bags should be left in your vehicle or a designated spot outside of the exam room. You will be given a bag to store your cellphone, wallet, and keys during the exam. Cellphones/pagers must be silenced or powered off.
Eating, drinking, or smoking is not permitted in the exam room.
You may take a break whenever you wish, but you will not be allowed additional time to make up for time lost during breaks. During breaks, you are permitted to leave the exam room to use the bathroom. However, you are not permitted to leave the building (including for smoking). Each break cannot exceed 10 minutes.
Results will be emailed to the email address you provide when you register. By registering for this exam, you consent to have your results shared with Office of Professional Regulation (OPR), the Wastewater Management Program, and Vermont Rural Water.

Wastewater Exam (Web-Based Testing)
2025-12-12 08:45 - 12:00 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Licensing exams for all levels of Vermont domestic and industrial (dairy, metal, paper) pollution abatement facility operators. The exam will be administered on a laptop. There are 10 spots available per session. Registration closes on November 24. Refunds will not be given for cancellations within two weeks of the exam date. Payment must be received by the exam date. No-shows will be charged the full fee.
What to expect:

Please arrive by 8:45 am. The exam will start promptly at 9 am.
You will be provided with a laptop, mouse, calculator, ABC formula sheet, scratch paper, pencil, and earplugs. You may bring your own calculator as long as it is silent and non-programmable without alphabetic keypads or printing capabilities.
Bring a government-issued ID that shows your name and photograph.
You will not be allowed to have personal items with you during the exam. Coats, hats, and bags should be left in your vehicle or a designated spot outside of the exam room. You will be given a bag to store your cellphone, wallet, and keys during the exam. Cellphones/pagers must be silenced or powered off.
Eating, drinking, or smoking is not permitted in the exam room.
You may take a break whenever you wish, but you will not be allowed additional time to make up for time lost during breaks. During breaks, you are permitted to leave the exam room to use the bathroom. However, you are not permitted to leave the building (including for smoking). Each break cannot exceed 10 minutes.
Results will be emailed to the email address you provide when you register. By registering for this exam, you consent to have your results shared with Office of Professional Regulation (OPR), the Wastewater Management Program, and Vermont Rural Water.

Disaster Response Training
2025-12-11 09:00 - 15:30 | Williston Fire Department, 645 Talcott Rd, Williston, VT, 05495, United States
DescriptionThis training will guide communities in preparing and responding to emergencies, with a focus on safety and resilience for water and wastewater systems. Participants will learn essential skills and information to support their communities in the face of disasters.
Topics will include:

Safety – Learn situational awareness and operator and facility safety fundamentals, including potential hazards such as electrical issues, toxic gases, and structural damage, using recent flood events as real-world examples.
Mutual Aid Networks – Overview of the Vermont WARN mutual aid network and how to effectively partner with local and state emergency management teams.
Emergency Planning and Hazard Mitigation – Strategies for creating or strengthening emergency response plans at both the facility and community levels, with insights from recent disaster responses.
Standard Operating Procedures (SOPs) – Key SOPs for pre- and post-disaster preparedness, including maintenance and communication protocols to support smooth operations during critical times.
FEMA 101 – Learn about FEMA’s Public Assistance reimbursement program that provides federal funding to help communities respond to and recover from disasters such as Vermont’s 2023 and 2024 July flood events.
Funding – USDA funding opportunities available for enhancing system capacity and resilience, especially for mitigating risks from disasters declared in 2022.

By the end of the session, participants will be equipped with practical tools and strategies to enhance the safety and resiliency of their facilities and be better prepared for efficient emergency response and recovery.
Credit6 TCH (Water & Wastewater)
InstructorsLiz Royer (Vermont Rural Water Association)Dan Whipple (Integrity Safety Consulting Services, LLC)Kim Canarecci (Vermont Emergency Management)
LunchLunch will be provided for free, sponsored by Team EJP!

Cross Connection Control
2025-12-10 09:00 - 12:30 | Zoom, Zoom
Description
Cross connections in public water systems can cause adverse health effects to consumers if a control program is not in place. High-risk businesses such as car washes, hospitals, manufacturing facilities, funeral parlors, and veterinarian clinics may pose hazards to a water system if they do have adequate backflow prevention.
This course will discuss the process of identifying high-risk hazards and choosing the appropriate backflow prevention device based on the level of risk.
Credit
3 TCH (Water)
Instructor
Paula Jackson (Vermont Rural Water Association)

Issuing a Boil Water Notice
2025-12-09 09:00 - 12:30 | Zoom, Zoom
Description
Issuing a Boil Water notice can be a complicated process, but could prevent negative health impacts to your water system’s consumers. It is important to be prepared in advance of an emergency by knowing when and how to issue a Boil Water notice—or even a Do Not Drink order.
This class will look at the reasons to issue a Boil Water notice, the procedures to determine if a notice is needed, and ways to make sure all affected consumers are notified.
This class encourages discussion from participants.
Credit
3 TCH (Water)
Instructor
Paula Jackson (Vermont Rural Water Association)

Model Sewer Use Ordinance (SUO) and Fats, Oils, and Grease (FOG) Guidance
2025-12-04 09:00 - 12:30 | Essex Police Department, 145 Maple Street, Essex Junction, VT, 05452, United States
Description
This will be a two-part class that reviews Sewer Use Ordinances (SUO) and Fats, Oils and Grease (FOG). The first part of this training will address Sewer Use Ordinances (SUO) by discussing the format and requirements that should be included in a strong SUO and providing example conditions and language to consider when updating your ordinance. Randy Bean has developed a model SUO that wastewater systems and municipalities can use as a template for developing their own ordinance. This template will be shared during class.
The second part of the training will present information on Fats, Oils and Grease (FOG). This will include information on best management practices for FOG control, sizing of interceptors, the generation of FOG by various users, inspections and maintenance of interceptors, and methods to control the discharge of FOG into your collection system.
Credit
3 TCH (Wastewater)
Instructor
Randy Bean
Proctor
Wayne Graham (Vermont Rural Water Association)
CLASS CANCELLED
This class will be offered again on March 18 in Montpelier. Register here.

Cybersecurity for Drinking Water & Wastewater Operators
2025-12-03 08:00 - 15:30 | Vermont Fire Academy, 93 Davidson Dr, Pittsford, VT, 05763, United States
DescriptionCyber threats are a growing risk for Vermont’s water and wastewater systems, but you don’t need to face them alone. In this interactive, full-day training, experts from the Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and Norwich University Applied Research Institutes (NUARI) will provide insight into the specific cybersecurity risks facing Vermont utilities and equip operators with practical tools to strengthen their defenses.
CISA will walk through the most common vulnerabilities in the water sector and offer straightforward mitigation strategies you can apply right away. The FBI will share the latest intelligence on cyber threats targeting Vermont organizations, including how attackers operate and how you can protect yourself and your utility. Then, NUARI will deliver a training designed to reinforce the role of leadership in managing cyber risks, highlight the operational impact of an incident, and support towns and utilities in improving their cybersecurity readiness. The session will help clarify responsibilities, strengthen internal communication, and build confidence in decision-making before and during a cyber event.
Note: NUARI’s training is funded by DHS/FEMA and is FREE to attend. Participants will also need to register through FEMA’s training platform. The link to that registration can be found here and will also be sent via email to participants upon registering for the training.
Don’t miss this chance to strengthen your utility’s cybersecurity with guidance from national experts—space is limited!
Credit6 TCH (Water & Wastewater)
InstructorsLeah Bogdanowicz (FBI)Adam Gamelin and Gabe Palazzi (CISA)Instructors from Norwich University’s Applied Research Institutes
LunchLunch will be provided for free, sponsored by Pump Control Solutions, LLC and Laramie Water Resources!

Cybersecurity for Drinking Water & Wastewater Operators
2025-12-02 08:00 - 15:30 | Lyndon Public Safety Facility, 316 Main St, Lyndonville, VT, 05851, United States

Permit Required Confined Space Entry
2025-11-21 09:00 - 12:30 | Zoom, Zoom
Water and wastewater facilities contain many confined spaces which can be dangerous to operators. We will discuss common confined spaces in water and wastewater facilities and the difference between a confined space and a permit-required confined space. This class will build awareness about the safety hazards of a confined space such as atmospheric hazards (hydrogen sulfide, methane); mechanical hazards; and blood-borne pathogens that are a concern for wastewater collection system workers. You will learn about the proper protective equipment, procedures for entry into a permit-required confined space, the need for a rescue plan, and how to rescue a co-worker if the situation arises. OSHA CFR 1910.146
Credit
3 TCH (Water & Wastewater)
Instructor
Paula Jackson (Vermont Rural Water Association)

TNC Operations
2025-11-20 09:00 - 12:30 | Zoom, Zoom
Description
This course is designed for Transient Non-Community (TNC) Water System Operators. No matter what your experience as a water system operator, this course will help you better manage your system. The course will review the following topics: disinfecting your water system (UV and chlorine), sampling procedure and sampling schedules, sanitary survey review, common water system deficiencies, rules and regulations (current and upcoming rules), discussion of seasonal operations, basic site investigations.
For Class 1B operators, this course will fulfill the requirement to obtain 3 continuing education credits prior to renewal of your certification.
Credit
3 TCH (Water)
Instructor
Meredith Maskell (VT Drinking Water and Groundwater Protection Division)
Proctor
Tim Russo (Vermont Rural Water Association)

Water Treatment: Filtration Processes
2025-11-19 09:00 - 12:30 | Zoom, Zoom
Description
Water filtration is one of the most important treatment processes for the removal of contaminants from drinking water. Groundwater and surface water treatment facilities may use filtration processes for the removal of pathogens, iron and manganese, PFAS, radionuclides, as well as taste and odor control. In this class, we will look at how filters work and how they should be operated and maintained.
Credit
3 TCH (Water)
Instructor
Paula Jackson (Vermont Rural Water Association)

Personal Protective Equipment, Ladder, and Electrical Safety
2025-11-18 09:00 - 12:30 | Zoom, Zoom
Description
This class will cover several safety considerations for water and wastewater personnel. First, we will look at new and improved personal protective equipment (PPE). Falls are the second highest cause of workplace fatality across the nation, so we will discuss ladder safety at home and in the workplace. Water and wastewater operators also work on and around electrical equipment at their facilities. This class discusses the electrical safety measures that should be in place at your facility.
Credit
3 TCH (Water & Wastewater)
Instructor
Paula Jackson (Vermont Rural Water Association)

Computer-Based Wastewater Exam
2025-11-14 08:45 - 12:00 | National Life Complex, Dewey Building, 1 National Life Drive, Montpelier, VT, 05602, United States
Licensing exams for all levels of Vermont domestic and industrial (dairy, metal, paper) pollution abatement facility operators. The exam will be administered on a laptop. There are 10 spots available per session. Registration closes two weeks prior to the exam date. Refunds will not be given for cancellations within two weeks of the exam date. Payment must be received by the exam date. No-shows will be charged the full fee.
What to expect:

Please arrive by 8:45 am. The exam will start promptly at 9 am.
You will be provided with a laptop, mouse, calculator, ABC formula sheet, scratch paper, and pencil. You may bring your own calculator as long as it is silent, non-programmable, without alphabetic keypads or printing capabilities.
You will not be allowed to have personal items with you during the exam. Coats, hats, and bags should be left in your vehicle or a designated spot outside of the exam room. You will be given a bag to store your cellphone, wallet, and keys during the exam. Cellphones/pagers must be silenced or powered off.
Eating, drinking, or smoking is not permitted in the exam room.
You may take a break whenever you wish, but you will not be allowed additional time to make up for time lost during breaks.
Results will be emailed to the email address you provide when you register, along with the Office of Professional Regulation (OPR).

Taking the exam:

Log In: the proctor(s) will help you get logged in to the exam on the provided laptop.
Practice Examination: Prior to beginning the examination, you will be given the opportunity to practice taking an examination on the computer. The time you use for this practice examination is NOT counted as part of your examination time or score. When you are comfortable with the computer testing process, you may quit the practice session and begin the timed examination.
Timed Examination: Before beginning the examination, instructions for taking the examination are provided on-screen. The computer monitors the time you spend on the examination. The examination will terminate if you exceed the time allowed. You may click on the “Time” box in the lower menu bar on the screen to monitor your time. A digital clock indicates the time remaining for you to complete the examination. The Time feature may be turned off during the examination.
Questions: Only one examination question is presented at a time. The question number appears in the lower right portion of the screen. Choices of answers to the examination question are identified as A, B, C, or D. You must indicate your choice by either typing in the letter in the response box in the lower left portion of the computer screen or clicking on the option using the mouse. To change your answer, enter a different option by typing in the letter in the response box or by clicking on the option using the mouse. You may change your answer as many times as you wish during the examination time limit.
Navigation: To move to the next question, click on the forward arrow (>) in the lower right portion of the screen. This action will move you forward through the examination question by question. If you wish to review any question or questions, click the backward arrow (<) or use the left arrow key to move backward through the examination.
Unanswered Questions: An examination question may be left unanswered for return later in the examination session. Questions may also be bookmarked for later review by clicking in the blank square to the right of the Time button. Click on the double arrows (>>) to advance to the next unanswered or bookmarked question on the examination. To identify all unanswered and bookmarked questions, repeatedly click on the double arrows (>>). When the examination is completed, the number of examination questions answered is reported. If not all questions have been answered and there is time remaining, return to the examination and answer those questions.
Candidate Comments: During the examination, you may make comments for any question by clicking on the Comment button to the left of the Time button. This opens a dialogue box where comments may be entered. Comments will be reviewed, but individual responses will not be provided.

Corrosion Control
2025-11-13 09:00 - 12:30 | Zoom, Zoom
Description
This training will focus on distribution system corrosion and methods to combat it. Topics covered include: what is corrosion and what causes it, why some waters are more corrosive than others, problems caused by corrosion, lead and copper rules, and using phosphates and pH adjustment to combat corrosion.
Credit
3 TCH (Water)
Instructor
Paula Jackson (Vermont Rural Water Association)

Water Treatment: Coagulation
2025-11-12 09:00 - 12:30 | Zoom, Zoom
Description
Surface water may contain constituents such as pathogenic microorganisms, natural organic matter, and sometimes chemicals. Surface water may also have taste and odor issues. The coagulation process is an important part of removing these constituents. Enhanced coagulation in any surface water treatment facility should be a top priority. pH and alkalinity play an important role in the chemistry of coagulation as well as the flash mix. Enhanced coagulation optimizes pH and coagulant dosages to remove as much natural organic matter as possible.
Credit
3 TCH (Water)
Instructor
Paula Jackson (Vermont Rural Water Association)

Computer-Based Wastewater Exam
2025-11-07 12:45 - 16:00 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Licensing exams for all levels of Vermont domestic and industrial (dairy, metal, paper) pollution abatement facility operators. The exam will be administered on a laptop. There are 10 spots available per session. Registration closes two weeks prior to the exam date. Refunds will not be given for cancellations within two weeks of the exam date. Payment must be received by the exam date. No-shows will be charged the full fee.
What to expect:

Please arrive by 12:45 pm. The exam will start promptly at 1 pm.
You will be provided with a laptop, mouse, calculator, ABC formula sheet, scratch paper, and pencil. You may bring your own calculator as long as it is silent, non-programmable, without alphabetic keypads or printing capabilities.
You will not be allowed to have personal items with you during the exam. Coats, hats, and bags should be left in your vehicle or a designated spot outside of the exam room. You will be given a bag to store your cellphone, wallet, and keys during the exam. Cellphones/pagers must be silenced or powered off.
Eating, drinking, or smoking is not permitted in the exam room.
You may take a break whenever you wish, but you will not be allowed additional time to make up for time lost during breaks.
Results will be emailed to the email address you provide when you register, along with the Office of Professional Regulation (OPR).

Taking the exam:

Log In: the proctor(s) will help you get logged in to the exam on the provided laptop.
Practice Examination: Prior to beginning the examination, you will be given the opportunity to practice taking an examination on the computer. The time you use for this practice examination is NOT counted as part of your examination time or score. When you are comfortable with the computer testing process, you may quit the practice session and begin the timed examination.
Timed Examination: Before beginning the examination, instructions for taking the examination are provided on-screen. The computer monitors the time you spend on the examination. The examination will terminate if you exceed the time allowed. You may click on the “Time” box in the lower menu bar on the screen to monitor your time. A digital clock indicates the time remaining for you to complete the examination. The Time feature may be turned off during the examination.
Questions: Only one examination question is presented at a time. The question number appears in the lower right portion of the screen. Choices of answers to the examination question are identified as A, B, C, or D. You must indicate your choice by either typing in the letter in the response box in the lower left portion of the computer screen or clicking on the option using the mouse. To change your answer, enter a different option by typing in the letter in the response box or by clicking on the option using the mouse. You may change your answer as many times as you wish during the examination time limit.
Navigation: To move to the next question, click on the forward arrow (>) in the lower right portion of the screen. This action will move you forward through the examination question by question. If you wish to review any question or questions, click the backward arrow (<) or use the left arrow key to move backward through the examination.
Unanswered Questions: An examination question may be left unanswered for return later in the examination session. Questions may also be bookmarked for later review by clicking in the blank square to the right of the Time button. Click on the double arrows (>>) to advance to the next unanswered or bookmarked question on the examination. To identify all unanswered and bookmarked questions, repeatedly click on the double arrows (>>). When the examination is completed, the number of examination questions answered is reported. If not all questions have been answered and there is time remaining, return to the examination and answer those questions.
Candidate Comments: During the examination, you may make comments for any question by clicking on the Comment button to the left of the Time button. This opens a dialogue box where comments may be entered. Comments will be reviewed, but individual responses will not be provided.

Wastewater Exam (Web-Based Testing)
2025-11-07 08:45 - 12:00 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Licensing exams for all levels of Vermont domestic and industrial (dairy, metal, paper) pollution abatement facility operators. The exam will be administered on a laptop. There are 10 spots available per session. Registration closes two weeks prior to the exam date. Refunds will not be given for cancellations within two weeks of the exam date. Payment must be received by the exam date. No-shows will be charged the full fee.
What to expect:

Please arrive by 8:45 am. The exam will start promptly at 9 am.
You will be provided with a laptop, mouse, calculator, ABC formula sheet, scratch paper, pencil, and earplugs. You may bring your own calculator as long as it is silent and non-programmable without alphabetic keypads or printing capabilities.
Bring a government-issued ID that shows your name and photograph.
You will not be allowed to have personal items with you during the exam. Coats, hats, and bags should be left in your vehicle or a designated spot outside of the exam room. You will be given a bag to store your cellphone, wallet, and keys during the exam. Cellphones/pagers must be silenced or powered off.
Eating, drinking, or smoking is not permitted in the exam room.
You may take a break whenever you wish, but you will not be allowed additional time to make up for time lost during breaks. During breaks, you are permitted to leave the exam room to use the bathroom. However, you are not permitted to leave the building (including for smoking).
Results will be emailed to the email address you provide when you register. By registering for this exam, you consent to have your results shared with Office of Professional Regulation (OPR), the Wastewater Management Program, and Vermont Rural Water.

Taking the exam:

Log In: the proctor(s) will help you get logged in to the exam on the provided laptop.
Practice Examination: Prior to beginning the examination, you will be given the opportunity to practice taking an examination on the computer. The time you use for this practice examination is NOT counted as part of your examination time or score. When you are comfortable with the computer testing process, you may quit the practice session and begin the timed examination.
Timed Examination: Before beginning the examination, instructions for taking the examination are provided on-screen. The computer monitors the time you spend on the examination. The examination will terminate if you exceed the time allowed. You may click on the “Time” box in the lower menu bar on the screen to monitor your time. A digital clock indicates the time remaining for you to complete the examination. The Time feature may be turned off during the examination.
Questions: Only one examination question is presented at a time. The question number appears in the lower right portion of the screen. Choices of answers to the examination question are identified as A, B, C, or D. You must indicate your choice by either typing in the letter in the response box in the lower left portion of the computer screen or clicking on the option using the mouse. To change your answer, enter a different option by typing in the letter in the response box or by clicking on the option using the mouse. You may change your answer as many times as you wish during the examination time limit.
Navigation: To move to the next question, click on the forward arrow (>) in the lower right portion of the screen. This action will move you forward through the examination question by question. If you wish to review any question or questions, click the backward arrow (<) or use the left arrow key to move backward through the examination.
Unanswered Questions: An examination question may be left unanswered for return later in the examination session. Questions may also be bookmarked for later review by clicking in the blank square to the right of the Time button. Click on the double arrows (>>) to advance to the next unanswered or bookmarked question on the examination. To identify all unanswered and bookmarked questions, repeatedly click on the double arrows (>>). When the examination is completed, the number of examination questions answered is reported. If not all questions have been answered and there is time remaining, return to the examination and answer those questions.
Candidate Comments: During the examination, you may make comments for any question by clicking on the Comment button to the left of the Time button. This opens a dialogue box where comments may be entered. Comments will be reviewed, but individual responses will not be provided.

Distribution Exam Preparation
2025-10-31 08:30 - 13:00 | Vermont Rural Water Association, 20 Susie Wilson Rd, Essex Junction, VT, 05452, United States
Description
This course is designed as a short review for the Vermont Water Distribution exam. We will review test-taking skills, exam questions, math problems, and general water system operations. You will have the chance to take a practice exam and go over the answers.
Credit
4 TCH (Water)
Instructor
Paula Jackson (Vermont Rural Water Association)

TNC Operations
2025-10-30 09:00 - 12:30 | Zoom, Zoom
Description
This course is designed for Transient Non-Community (TNC) Water System Operators. No matter what your experience as a water system operator, this course will help you better manage your system. The course will review the following topics: disinfecting your water system (UV and chlorine), sampling procedure and sampling schedules, sanitary survey review, common water system deficiencies, rules and regulations (current and upcoming rules), discussion of seasonal operations, basic site investigations.
For Class 1B operators, this course will fulfill the requirement to obtain 3 continuing education credits prior to renewal of your certification.
Credit
3 TCH (Water)
Instructor
Meredith Maskell (VT Drinking Water and Groundwater Protection Division)
Proctor
Tim Russo (Vermont Rural Water Association)
POSTPONED
This class has been rescheduled to November 20. Find information and register here. (If you were previously registered for October 30, your registration was automatically transferred to November 20.)
