Basic Computer OperationsThis training will cover the basic operations of a Windows driven computer system. Laptops will be provided for the attendees who will have the opportunity to practice basic operations skills. Topics include start up of the computer, computer control panel settings, program start up, file and folder creation and saving operations, printing of files and basic email operations. There is limited seating for this course and preference is given on a first come, first serve basis.
Computers: Intermediate ExcelThis seminar covers intermediate computer fundamentals specific to operators and managers of water and wastewater treatment plants. Participants will use spreadsheet software to create and interpret complex graphs dealing with plant treatment; gain hands-on experience in programming complex calculations that can provide pertinent information in seconds; use environmental software to calculate chemical dosages; and receive chemical feed calculation software for free (valued at $25). Prerequisite: Introduction to Excel course, or prior knowledge of Excel. Please note: If you attend both Excel courses in the same VRWA academic quarter for water credit, you will only receive credit for one of the two courses.
Computers: Introduction to PowerPointCourse will cover PowerPoint fundamentals specific for operators and managers of water and wastewater treatment plants. This particular session will teach participants how to create and run powerful graphic presentations for board meetings, training and most of all for public meetings. This course is designed for beginners, intermediate and advanced users of PowerPoint. Participants will learn how to create basic text slides, slides with pictures, sounds, animations and graphs and how to tie them all together to create exciting presentations.
GPS and GIS for Water and Wastewater SystemsThis course will cover how GPS works and why GPS is valuable for water and wastewater systems. We will learn how to use simple consumer grade units (provided) to collect points, tracks, and routes. We will also explore changing attributes associated with the features being collected, and using the GPS unit to navigate to an unknown location. Participants will then download GPS data onto computers using free GIS software called QGIS. We will learn how to transform data into shapefile and KML formats so that it can be used with a variety of online mapping applications like Google Earth and the ANR NR Atlas. We will also spend some time trying QGIS itself, which is a powerful GIS software program that brings together available data with water and wastewater information and create custom maps.
Introduction To ExcelThis training will cover computer operation fundamentals and the basics of Excel, as used by water and wastewater treatment plant operators and other system personnel. Participants will learn the basics of Excel spreadsheets. This course is recommended for operators and others with some working experience with computers. Each attendee will be working on a dedicated laptop computer as provided by VRWA throughout the training session.
Introduction to Microsoft AccessThis seminar will cover the basics of databases and Microsoft Access. Emphasis will be on using Access to manage water ans wastewater treatment plant operations.
Social Media-Tools To Improve The Information Exchange ProcessThis training will cover various social tools that are now available to individuals and systems. Information will be presented on how these tools can be used to improve processes for the receipt of information and also how these tools can be used to distribute information to industry contacts and those you provide service to. Attendees will learn how they can set up and activate various social media tools via their computer or mobile phone device. *1.5 TCH for wastewater operators. Back to top
Annual ConferenceTraining and roundtable topics include project management, funding options, VOSHA regulations, well rehabilitation, and more. All sessions award training contact hours (TCH) towards renewal of operator certification. Join us for a day packed with training sessions, awards, exhibits, and prizes! Register here for the Annual Conference!
Annual Conference and Trade ShowWho Should Attend Operators, managers, directors and other representatives of water and wastewater systems, as well as regulators and industry vendors. Location Lake Morey Resort, Fairlee, Vermont. Fairlee is near the Vermont--New Hampshire border about 20 miles north of White River Junction. Directions: From I-91, take Exit 15. The resort entrance road is just west of the exit. Golf Tournament Our Thirteenth Annual Golf Tournament will be held on Wednesday, May 7. Come join VRWA team members, directors and others from the industry for an exciting round. The tournament begins at 12:30pm. Luncheon & Annual Meeting Our awards luncheon and Annual Meeting on May 8 is the perfect chance to talk shop with your peers. And don't miss a return appearance by Vermont storyteller Willem Lange. Sessions The early-bird session will begin at 8:00am on Thursday, May 8. Other sessions will take place throughout the day beginning at 9:30am. Topics scheduled to include: ∙ Becoming More Efficient in Water and Wastewater Facilities ∙ Lake Champlain Phosphorus TMDL: How We Got Here And Where We Might Be Going ∙ Your Aging Water Infrastructure - Reducing Risk ∙ Chemical Feed Pumps and Troubleshooting Issues for Water and Wastewater ∙ How To Have A Sustainable Water System Training contact hours for water and wastewater operators will be awarded. Earn up to 3.5 TCH. Trade Show More than 40 industry vendors anticipated to display their products and answer questions from 8am-3pm on May 8. Keep an eye out for door prizes. In addition, VRWA will be offering a special prize drawing and giveaways. Lodging The resort's overnight package includes your hotel room and dinner on May 7, a full breakfast in the dining room on May 8, and use of all resort facilities. Rates are $162/night ($234/night for double occupancy), plus 9% Vermont rooms & meals tax and a 19% service charge. Reservations should be made directly with Lake Morey Resort; call 800-423-1211 and mention Vermont Rural Water.
EPA Collaborative WorkshopWe will be discussing and prioritizing the training needs for small water system operators in Vermont. The operators input is our best tool for planning future training sessions. State and federal regulators will also be present and aid in the discussion from their perspective.
Forum on VRWA's ProgramsIn need of a specific type of training? Need more onsite help? Make your voice heard! Come join us for a morning's discussion and complimentary lunch as we discuss the needs of water systems and set program priorities for the coming year. Water operators, system owners, water board members, state regulators from Vermont DEC, EPA Region I representatives, and VRWA staff will be in attendance.
- Identify Training and Technical Assistance Needs for Water Systems
- Network with Operators, Owners & Regulators
- Impact Priorities for VRWA's field staff
- Click here for more infomation
Introduction to Incident Command-ICS 100\This course provides training on and resources for personnel who require a basic understanding of the Incident Command System (ICS). This course introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS. It also explains the relationship between ICS and the National Incident Management System (NIMS).
Planning, Design and Construction of the Water Tower Hill South Tank ReplacementThis presentation will be an overview of Champlain Water District’s (CWD) storage and transmission system that serves portions of Colchester, Essex, and Winooski and the storage improvements currently under construction. The program features the planning, design, and construction of the new 1.275 million gallon pre-stressed concrete water storage tank. As part of this training, a visit to the construction site will be included. The program is scheduled to coincide with the construction process of erecting the precast wall and dome panels. Transportation will be provided to the project site from the Williston Fire Department. Attendees should wear shoes or boots suitable for a construction site. Attendees should bring a hard hat. If you do not have one, a hard hat will be provided. Shorts and open toe shoes are not allowed on the construction site. Lunch will be provided thanks to the generosity of DN Tanks.
Working Smarter With Your Resources in Tough Economic TimesThis no-cost, half-day workshop is intended to provide small drinking water and wastewater utility superintendents, operators, and town administrators with tools and resources for smart budgeting, rate setting, and how to communicate your message to customers and other stakeholders. The goal of this workshop is to provide utilities with efficient management tools to help them make the most of limited resources. The workshop will include presentations on several topics with hands-on activities for participants. Note: EPA cannot attest to the accuracy of non-EPA information provided by non-Agency speakers. In addition, EPA does not endorse any non-government products, services or enterprises. Water or wastewater operators may receive 3 CEU, CLP, or TCH credits for participation in this workshop.
Workshop on Federal Disaster FundingThe U.S. Environmental Protection Agency (EPA), in coordination with the Federal Emergency Management Agency (FEMA), is presenting a one-day workshop on a new web-based tool, targeted to water and wastewater utilities, that provides current information on a variety of federal disaster funding programs. During the workshop, participants will be able to use the new tool, receive critical information on federal disaster funding for water/wastewater utilities, and learn from FEMA personnel about the Public Assistance Grant Program from a water sector perspective. Back to top
Advanced Water Treatment ReviewThis course is designed as a short course review for Water Operators taking their class 3 or 4 Water certification exam. The course is also a good review for Water Operators who hold a class 3 or 4 Water operator certification. We will be discussing pre-treatment processes, coagulation, flocculation, filtration, disinfection, Ion exchange, aeration, corrosion control processes, pumps, math and sampling and monitoring.
Class 2 Certification ReviewThis course is geared for people taking the Class 2 exam. We will be taking a 100 question exam and going over the answers as our review.
Class 3 Water Certification Review ClassThis course is designed as a short course review for water operators taking their class 3 water certification exam. The course is also a good review for water operators who hold a class 3 water operator certification. We will be discussing pre-treatment processes, coagulation, flocculation, filtration, disinfection, ion exchange, aeration, corrosion control processes, pumps, math, sampling and monitoring.
Class 4 Water Certification ReviewThis course is designed as a short course review for water operators taking their class 3 or 4 water certification exam. The course is also a good review for water operators who hold a class 3 or 4 water operator certification. We will be discussing pre-treatment processes, coagulation, flocculation, filtration, disinfection, ion exchange, aeration, corrosion control processes, pumps, math, sampling and monitoring.
Dairy Wastewater Exam ReviewThis wastewater exam review class will prepare operators for the State of Vermont Dairy Exams. Attendees will be provided 2 days of in-depth dairy wastewater training and test taking skills.
Exam ReviewThis course is designed as a short review for water operators prior to the exam. The course will review Class 2, 3, 4 and D water system operations. We will review testing theory, math questions, exam questions, and general water system operator questions. There will be a group exam taken during the course.
Groundwater Treatment - Class 3 Exam ReviewThis course consists of four exam review sessions. Session 1 covers: SDWA, contaminant groups, health risks, monitoring schedules, sampling, Water Supply Rule, Total Coliform Rule, operator certification, microbiology, and waterborne diseases. The hydrologic cycle, groundwater sources, water quantity, water quality, water conservation and source protection will also be discussed. Session 2 will discuss basic groundwater chemistry including pH, alkalinity, acids, bases and corrosion control. This session will give an overview of distribution hydraulics and water system design, including pressure and force, hydraulic grade line, head loss, flow and thrust blocks and cross-connections. It will also review the basics of operator safety, including electrical, confined space, chemicals, and trench safety. Session 3 will include Iron & Manganese treatment, lime softening, and ion exchange treatment methods. Session 4 will cover fluoridation, adsorption (activated carbon), aeration, membrane processes, and disinfection. A discussion on test-taking strategies and a practice exam will also be included.
Small Systems Class 2 Water Operator CertificationThis course is designed for those who will be taking the VT Class 2 Water Operator Certification Exam. The Eighteen hour class provides a survey of aspects of operating a small public water system using groundwater as a source. The Safe Drinking Water Act (SDWA) requirements, sampling water sources, well construction, source protection, storage, distribution, hydraulics, cross-connections, safety, disinfection, and treatment, and water math will be cover. This class is not designed for the operators of Transient Systems (TNCs). *BRING A LUNCH*
Utility Management Certification (UMC) TrainingThis two-day training provides a comprehensive review of all items relating to effective management of a water or wastewater system. It is designed for those currently in management or those wishing to gain more knowledge on management topics. All attendees will receive a copy of the “Utility Management Certification Guide” (NRWA – Water University Publication). The training covers all subjects in the UMC guide. A partial list of subject matter to be covered includes financial and capacity development to include financial accounting, financial reporting, budgeting and planning. Technical sustainability including laws and regulations, managing water resources, water operations, wastewater operations, energy conservation. Managerial sustainability and capacity development including, human resource management, manager and governing body relations, customer service, emergency preparedness, public relations and public policy. All individuals completing the training are eligible to take the UMC online certification test at a later date. Those achieving a grade of 70 or greater and meeting eligibility criteria will receive the nationally recognized UMC Certification; to date nearly 800 individuals across the nation have obtained the certification. Please note: Eligibility for the certification is based on a point system with credit given for items such as education, experience, certifications held, 70 or greater test grade, and there is credit given to those who complete this UMC classroom training. The eligibility criteria and UMC application are available at the following link: http://vtruralwater.org/training/utility-management-certification.php Upon course registration, VRWA will be in contact with individuals to insure UMC registration form is completed and to verify eligibility criteria details. VRWA has secured a grant with the VT Department of Labor to cover some costs associated with this training. This includes the UMC registration fee, fee for the UMC certification study guide, and fee to take the UMC test following completion of the course. For those that meet UMC eligibility criteria and pass the UMC test, the UMC Certification Plaque is provided at a later date at no additional cost. This is a value of over $300.
Water Operator Exam Preparation (Class 2, 3, 4 & D)Review test-taking techniques and key material in preparation for the Vermont Water Operator Certification Exams. Attendees will have the opportunity to ask questions on exam material.
Water Works MathThis 3-day course focuses on preparing for the math problems on the certification exam and may be taken as part of the Vermont Long Course or separately. Participants will learn an effective strategy for setting up and solving word problems. Topics include fractions, decimals, percents, equations, unit conversions, word problems & formulas that involve area, volume, pressure, flow, velocity, chemical dosage, and other water works topics. Back to top
Advanced Math for Water OperatorsThis course covers advanced math concepts that are frequently used by water operators. Topics include hydraulics, pressure, flow, and detention times.
Basic Math for Water and Wastewater OperatorsThis is a basic math course for operators. The formulas covered will be area, volume, psi, temperature and detention time.
Basic Math for Water OperatorsThis is a basic math course for water operators. The formulas covered will be area, volume, psi, temperature and detention time.
Math Review for Wastewater OperatorsThis class will focus on working with wastewater math formulas, especially how to deal with equations where the value you want is buried in the rest of the formula (like many of the problems on ABC operator certification exams). Using "circular math" will enable you to do Algebra without having to use the "A"-word! Please bring pencils and calculators.
Small Systems Math ReviewThis course focuses on practical math skills for water oeprators. Students will learn an effective strategy for setting up and solving word problems. Topics include fractions, decimals, percents, equations, unit conversions and word problems. We will also work with the formulas for area, volume, pressure, flow, velocity, chemical dosage, and other waterworks topics.
Units and Basic Math ConversionsThis course is designed to help operators better understand the metric system. Upon completion of this session operators should be able to convert English into Metric and Metric back to English in relation to drinking water and wastewater plants. Attendees will learn how to convert combinations of units (gpd to L/min etc.). Attendees will also receive computer software that will calculate Metric to English, English to Metric, Metric to Metric and combinations. Also learn calculator and basic algebraic techniques.
Water System Math ReviewThis course focuses on practical math skills for water operators. Math topics covered will include fractions, decimals, percents, equations, and unit conversions. Attendees will learn effective strategies for setting up and solving word problems. In addition formulas for area, volume, pressure, flow, velocity, chemical dosage, and other waterworks topics will be covered. This training is applicable for existing operators and for those individuals planning the sit for upcoming certification exams.
Water Works MathThis course focuses on practical math skills for water operators. Students will learn an effective strategy for setting up and solving word problems. Topics include fractions, decimals, percents, equations, unit conversions, and word problems. We will also work with the formulas for area, volume, pressure, flow, velocity, chemical dosage, and other water works topics. 3-12 TCH courses offered. Back to top
Operations and Maintenance
1B TNC Recertification ClassThe VRWA will be offering two classes for recertification for 1B TNC operators. These classes will be held in Waterbury and Springfield, and the follow topics will be covered in these trainings: ∙ General Overview of the Total Coliform Rule (TCR) ∙ The importance of posting a Public Notice if missing a sampling or if a test is reported positive ∙ Seasonal start-up procedures ∙ The science of disinfection,” It’s Science not Magic” ∙ What causes positive coliforms-Proper Sampling Procedures and resolving the problem
21st Century Membrane Application in the Water/Wastewater ProcessThis program looks at the application and use of membrane technology to address the ever tighter regulatory requirements in both water and wastewater. Through easy to understand graphics, terrific verbal presentation, and timely demonstrations, learn what common filtration methods look like today. Then we’ll define the various membranes in use today and see how the technology is being applied in a variety of applications such removing, bacteria, protozoa’s, viruses, dissolved minerals, toxic elements of water, etc. Next we visit the various types of membranes used. See how membrane pore size and pressure requirements are inverse to each other. We’ll see how membrane technology today is helping wastewater treatment plants meet enhanced nutrient removal requirements. See why wastewater operational modifications are needed to include membranes, and finally, we’ll study case history users of membrane technology and see just how it is applied.
21st Century Principles of Water/Wastewater Hypochlorite Disinfection and De-chlorinationThis program looks at the most common mistakes water/wastewater systems make using hypochlorite and liquid based de-chlorinating agents. But it does much more—let’s compare and contrast on-site generation, high strength versus low strength hypochlorite. We’ll look at various sulfite de-chlorination, vitamin C, hydrogen peroxide, and de-chlorinating methodologies. Learn why it’s so important to measure delivered hypochlorite/de-chlorinating agent strength and rates of deterioration. Become expert at measuring hypo and dechlorination agents via hydrometers, refractometers, weight measurements and simple chemical tests. Learn how valuable simple pump dose calculations can be too minimize and maximize residuals. And why it’s so important to verify all pump settings via routine calibrations. We’ll also explore handling, safety and some little-known precautions to take when storing and using liquid based chlorination and de-chlorination compounds.
21st Century Principles of Water/Wastewater Hypochlorite Disinfection and De-chlorinationThis program looks at the most common mistakes water/wastewater systems make using hypochlorite and liquid based de-chlorinating agents. Let’s compare and contrast on-site generation, high strength, versus low strength hypochlorite. We’ll look at various sulfite de-chlorinating, vitamin C, hydrogen peroxide, and other de-chlorinating methodologies. Learn why it’s so important to measure delivered hypochlorite/de-chlorinating agent strength and rates of deterioration. And even more………..a full day of great operating information.
5 Common-Sense Practices of Well Run Water & Wastewater FacilitiesThis program looks at common misunderstood key elements to achieve a well run operation. First, we’ll explore the two most important measurement parameters an operator can make, but which typically take a back-seat in importance. Find out why understanding the key role they play can lead to a better process. Next we’ll investigate the 3 key operational practices most often ignored in the chemical feed process. One of those most ignored could lead to a catastrophic event that could kill or injure your personnel, or even worse, civilians. See why and how to always verify every chemical delivery. Learn some key advantages in always using the weakest possible strength of a chemical that is practical. Just because one can buy 12% hypochlorite, or 50% caustic, doesn’t necessarily mean it should be dosed at full strength.
5 Sure-Fire Ways to a Coliform “Hit” in your Water System…OR WORSE!Operators understand just how easy it is to introduce pathogenic organisms into your water system. This program looks at 5 little-known paths to potential introduction of pathogens. Through superb computer graphics and supporting texts we’ll review the typical disinfection protocol in repairs to distribution systems and examine basic sampling techniques. Let’s then look at some of the little understood ways that leads to system contamination. Finally, we’ll look at the most common residual based test methods. See how and why some common chlorine test methods have little known interferences, and may even lead to false free chlorine residuals. Learn how to recognize these and other issues.
Activated Sludge Review and Biological Impact of Wastewater ConstituentsThis class will concentrate on activated sludge processes and will be a great review for the wastewater exam. We will also cover biological impacts of the following: ∙ High Strength Wastewater ∙ Fats, Oils and Grease ∙ Micro Constituents, including pharmaceuticals
Advanced Operator’s Certification Class 3&4This training program is designed for new Class 3 & 4, for those training to become operators. The program will prepare individuals to take the Vermont State Class 3 & 4water operator certification exams. All aspects of water operations are covered during this multi-week course. Attendees are expected to attend all the given sessions. The following texts are required for this course and can be ordered directly from VRWA: Sacramento: Water Treatment Plant Operation, Volumes I & II ∙ AWWA Operator Certification Study Guide ∙ Math Handbook for Water System Operators
Affordable Control/Telemetry Systems for Water and WastewaterThis session will detail stand-alone control, remote monitoring, data logging and process/security alarms for pumping stations and treatment processes at water and wastewater facilities.
All About Tanks: Tank Types, Design & MaintenanceIs a new storage tank in your system's future? Want some tips on maintaining your current tank? This seminar covers finding a good site, proper sizing, and how to select the appropriate type of storage tank. Design and construction concerns will also be covered, including typical applications of pre-stressed concrete tanks.
Application & Maintenance of Progressive Cavity PumpsThis wastewater course will detail applications of progressive cavity pumps, as well as operations and maintenance. Actual pump components will be on site for demonstration purposes. This course will benefit those involved in wastewater equipment purchasing, operations and maintenance.
Applied Wastewater Analysis (two-day course)This is a 2-day workshop; September 12 and 13. This course is designed to improve your laboratory technique and provide hands-on practice in performing test methods important to biological wastewater treatment facilities. In addition to a review of basic BOD test methods, the TOC and COD methods will be covered and compared. Test methods will include introduction to pH measurement, colorimetric measurement of phosphorous, and nitrogen monitoring using the TNT method. This course is intended for managers, operators and laboratory technicians working in biological wastewater treatment plants.
Applied Water AnalysisThe seminar is designed for public water system operators who regularly measure chlorine residual, turbidity, and pH for operations. The seminar will cover the five steps of the analytical process, review general laboratory practices, and evaluate method performance. We will also discuss the procedures used to perform measurements on chlorine residual, turbidity, and pH.
Asset ManagementThis seminar covers best practices to secure financial capacity for public water and wastewater systems. Topics will include; evaluating current assets, system inventory, tracking expenses, full cost pricing, and future steps for financial security. Several asset tools including the EPA Check Up Program for Small Systems (CUPSS) will be showcased. The CUPSS program will be distributed to all attendees. This course is designed for NTNC and Community Water Systems and Community Wastewater Systems.
Backflow Prevention Installation and MaintenanceOne of the major sources of contamination in a water system is from backflow and backsiphonage. We will explore types of backflow prevention devices that can be utilized to prevent hazards associated with levels of contamination from minor to severe. This training will also focus on Vermont regulations, testing, and operation and maintenance of backflow devices.
Basic Electrical WorkshopThis course provides water and wastewater operators the skills to work with electricity by covering the following topics:
- Electrical Safety Awareness
- Lockout-Tagout Overview
- Basics of AC and DC Electricity
- Electrical Devices and Print Reading
- Basics of Troubleshooting Instruments
- Basics of Troubleshooting Circuits
- Hands on Testing of Circuits
Basic Wastewater Lab ClassThis course will offer the students a chance to learn in a “hands on” manner, proper lab techniques, equipment calibrations, quality assurance, calculations and reporting practices for the analysis of pH, Total Residual Chlorine and Total Suspended Solids. Each student will have the opportunity to perform each of the analyses from sample preparation, standardization, through the entire analytical procedure including all calculations, bench sheet requirements and reporting. This is an excellent opportunity to learn from a person who has been evaluating laboratory procedures throughout New England for over 25 years.
Basics of Motors, Drives, and Energy EfficiencyThis course covers the basic operational parameters of electric motors and variable frequency drives (VFDs). Emphasis will be placed on the benefits of energy-efficient motors and VFDs. Basic motor concepts and characteristics will be presented. In addition, attendees will perform simple calculations and take part in basic VFD programming exercises. This seminar is designed for both water and wastewater operators.
Basics of Rate SettingAre you familiar with the data needed to establish proper rates for your water system? Learn more about rate setting when we cover the following topics: basics of a yearly budget; connection fees; covering capital improvement costs; various rate structures; and approaches to cover costs.
Becoming an Efficient & Effective Water Board MemberShort presentation on what water board members need to know about their water system, including infrastructure, staffing, and budgets. The presentation will be followed by roundtable with a local water board with plenty of time for questions.
Campground Water System Operations & MaintenanceThis workshop is designed for campgrounds and seasonal water systems. This course will cover start-up and shutdown procedures, a review of current regulations, responses to a positive coliform hit, sampling protocols, and general operation and maintenance tasks.
Capacity Development Seminar - Operation and Maintenance ManualsCapacity is the overall ability of a system to plan for, achieve, and maintain compliance with applicable drinking water standards. This involves the technical, managerial, and financial management of the water system. The focus of this class will be on developing an Operation and Maintenance Manual for your water system. Templates on how to develop these manuals will be handed out during class. Please bring information regarding your water system to the class to aid with discussions (type of source, knowledge of distribution system, etc.).
Chasing Thermal DemonsTake what you know about how temperature affects your water/wastewater process, and then be prepared to take a 21st century viewpoint. First, let’s review the various water/wastewater processes, and discuss the net effect temperature has on just about every facet of the plant. Next, we’ll take a look at the six most common apparatus used to measure temperature. Compare and contrast this apparatus to find the right measurement tool. Lest we forget that all temperature measurement apparatus must be routinely and regularly calibrated, we review common calibration protocol demonstrating the typical 0° C DI ice and 100° C DI boiling water calibration process. See how important the NIST traceable reference is to accurate measurements. Find out why proper documentation is the key to meeting most regulatory requirements. After taking this class, you will have a whole different perspective on the role temperature plays in the process.
Chemical and Fluoride Feed Pump RepairThis hands-on class covers the repair of both chemical and fluoride feed pumps.
Chemical Feed PumpsThis seminar covers the proper operation and troubleshooting of chemical feed pumps used in water systems. Also covered are types of pumps, sizing, chemical strength, chemical control, and the chemicals we see in the systems.
Chlorination Disinfection for Water and Wastewater OperationsLet’s first review the dosing technology for the three basic forms of chlorine disinfection. We’ll take a brief look at the chemistry difference, and then look at the pros and cons of each type of system. Learn why switching from a gas-based chlorination process may not be advantageous or cost effective, when one looks at the “real” costs. Discover why most current hypochlorite users don’t routinely measure product strength. Examine hypochlorite strength and residual testing methods. Find out why on-site generation systems may be appropriate and cost effective. Look at simple ways to minimize disinfection byproducts. Is a tablet based chlorine disinfection system appropriate? Through the use of superb computer visuals, expert commentary, demonstrations and case histories, the operator will leave with answers to these questions and more. *BRING A LUNCH*
Chlorine Chemistry and Disinfection for Water and Wastewater SystemsThis course will cover basic chlorine chemistry, breakpoint chlorination, and how other constituents in water react with chlorine. We will also cover O&M of your chlorination system.
Chlorine Chemistry for Water OperatorsThis course will explore chlorine chemistry and drinking water treatment. What chemical reactions occur when you add chlorine to water? How does chlorine react with iron and manganese? What is breakpoint chlorination? What is CT and how is it calculated? Understand your chlorine disinfection system and how it works more thoroughly.
Chlorine Testing for Small SystemsThis workshop is designed to teach proper techniques for the analysis of chlorine in water. Analytical technologies covered will include colorimetry and the testing parameters associated with chlorine analysis. The objectives will be met by presenting test theory and by incorporating practical applications of analytical techniques with hands-on experience with testing systems. Students will analyze water samples and standards.
Cleaning and Redevelopment of Public Water Supply WellsThis session will cover well maintenance strategies, techniques, and applications for unplugging wells. The economics of well development and purchasing well rehabilitation services will also be discussed.
Coagulation & Jar TestingCoagulants are used to remove microparticulate matter in surface water treatment plants. This course reviews what coagulants are available, what they offer (and don't offer), and what flocculants do and how they may help. It will also cover the use of jar testing to determine whether your coagulation process is optimized, including what jar testing cannot show you. Jar testing allows the operator to experiment with different dosages to achieve the most specific dosage calculation for a particular plant.
Collection System Blueprint ReadingThis session is designed to help participants develop an understanding of how working drawings are organized and how to utilize the information contained within them. Participants will receive instruction on reading and reviewing the Record Issue drawings* used to construct collection systems. Attendees will become familiar with the design and construction of civil, mechanical and some electrical systems through the use of graphics. (* Record Issue drawings incorporate comments from the field.)
Collection System MaintenanceLearn how to assess your wastewater collection system and build baseline knowledge about the condition of your infrastructure. We will discuss how smoke testing can help you find problems and identify which are most urgently in need of correction. The session includes plenty of real-life examples. Learn how to plan for contingencies and come up with a maintenance schedule and budget.
Comparing Alternative Disinfection for Water/ Wastewater OperatorsThis training will explore the pros and cons of chlorine compared and contrasted against alternatives, chloramines, chlorine dioxide, ozone, UV, mixed oxidants, ultra-filtration and other disinfectants and how they may help in meeting requirements for the Disinfectant Byproducts and upcoming Groundwater Rules.
Consumer Confidence ReportsThis course is designed for water operators who have never prepared a Consumer Confidence Report (CCR) before. All Community water systems must deliver an annual water quality report to their customers. What goes into a CCR? What should it look like? At these sessions, you will find out all you need to know and have an opportunity to prepare a CCR for your system.
Corrosion Control for Water Systems and Much MoreCorrosion Issues Water Operators Face: This training session will focus on distribution system corrosion and methods to combat it. Topics covered include: what is corrosion and what causes it, why some waters are more corrosive than others, problems corrosion causes, lead/copper rules, using phosphates and pH adjustment to combat corrosion. Polymer - An Operators Owner’s Manual: This session focuses on the use of polymer for solids separation. Topics covered are what is polymer and how does it work, storage and handling, mixing and using polymer, how to make adjustments, spill clean-up. How Setting Goals Can Impact Your Plant and Your Life: Setting goals is an easy and extremely effective way to make a huge difference in your work and life. In this short session we’ll cover what a goal is and how to go about achieving it.
Corrosion Control TechnologyThe Lead and Copper Rule, when exceeded, can be an overwhelming process to manage. This 4 hour session will define the Lead and Copper Rule; look at the factors which cause corrosion; look at water quality parameters that can be tested to determine the cause of the aggressiveness; and look at water treatment technologies and optimization procedures to get your water system back in compliance.
Corrosion Control: Getting Back in ComplianceThis course will look at aggressive water characteristics, what causes corrosion, lead and copper hits and the technologies available to prevent or treat corrosion in your water system. This class will also discuss getting back into compliance with the Water Supply Division.
Corrosion Management for Potable Waters: It’s Not Just Water ChemistryThis class will define potable water corrosion, the benefits of determining corrosion indexes, examining water quality issues like pH, temperature, TDS, hardness, and alkalinity. Other issues discussed will be disinfection, (type/residual), distribution piping, flushing schedules, treatment process, coupon studies, and electrical grounding which can all affect corrosion. Typical corrosion control practices are reviewed, compared and contrasted.
Corrosion Management in Potable Waters: It's not just water chemistryThis workshop defines potable water corrosion, the benefits of determining corrosion indexes, and examines water quality issues such as pH, temperature, TDS, hardness, and alkalinity. You will learn that effective corrosion control in potable water requires more than water chemistry studies. Disinfection (type/residual), distribution piping, flushing schedules, treatment process, coupon studies, and electrical grounding all play a major role in total system corrosion. Typical corrosion control practices will be reviewed, compared and contrasted.
Cost Savings through Electrical Energy EfficiencyThis course will help water and wastewater operators understand their facility’s electric usage bills and the equipment usage behind them. The participants will also learn electric costs through energy efficiency at their plants. Participants will perform basic calculations and learn about actual energy efficiency projects at similar facilities in Vermont. *PLEASE BRING A COPY OF YOUR FACILITY’S ELECTRIC BILL TO THIS CLASS*
Coupling Wastewater Nitrification and DenitrificationThis class trains operators to understand nitrification/denitrification and to successfully use these bacterial conversions to allow for better process control and operations. The class will also discuss cyclic aeration and its cost-saving results. Cyclic aeration also enables operators to have better control over their process.
Cross Connection Control for Small Water SystemsThis course is designed to introduce small water system operators to cross connection control in their water systems. We will learn the theory behind back siphonage and back pressure, how to recognize backflow situations, and what devices can be installed to protect your water system from contamination due to backflow.
Cross Connection Control SeminarDesigned for all water system operators, this seminar will discuss contamination caused by backflow. Cross connections in a water system allow backflow conditions and could lead to potential health risks. Backflow preventer devices will be demonstrated, and the level of protection they provide will be discussed.
DBP Chemistry, Managing DBPs, and Navigating the Stage 2 DBP RuleMCLs, OELs, BMPs, DBPs and More (Acronyms You Should Probably Know) A Workshop Presented by Doug Kievit-Kylar & Ray Solomon (Vermont Drinking Water & Groundwater Protection Division) With official transition from Stage 1 to Stage 2 DBP Compliance Monitoring now behind us there are important changes that you should be aware of. Did you know, for example, that… 1. BMPs exist for strategically managing DBP formation during treatment, in storage, and in distribution? 2. Compliance with the Rule is now based on an LRAA, not an LAA? 3. Systems on quarterly monitoring must now calculate OELs – and report results to the Vermont DW&GWP Division? 4. Systems must conduct OEL Evaluations and prepare OEL Reports where OELs exceed MCL values for TTHM and/or HAA5? 5. Reduced monitoring exists as an option (for some systems)? If you’d like answers to these and other questions, if DBPs are an issue for your system, if you could use a primer on DBP formation chemistry or the science behind DBP management, or if you simply want to better understand the Stage 2 DBP Rule and how it might affect you… plan to join us for this informative and interactive workshop.
Deciphering the Consumer Confidence Report (CCR) for Your CustomersAn integral part of the Safe Drinking Water Act (SDWA) is the yearly report for consumers regarding water quality in community water systems, the Consumer Confidence Report (CCR). We will look at representative CCRs and discuss the various constituents that may be found in water, MCLs, MCLGs, the chemistry, and how to deal with questions asked by consumers regarding their water.
Determining Proper Chemical Dosage: Simulating your Treatment ProcessDesigned for water operators, this seminar presents common jar test procedures. Learn how to simplify the common jar test protocol and the details of performing this test. It's not just for surface waters anymore! Learn to simplify your chemical dose calculations for coagulants, corrosion control chemicals, polymers, disinfection demand, permanganate demand, and others. Learn why paying attention to jar shape, flash mix "G" curve, point of addition, and verification sampling can provide solid, verifiable chemical dosage information.
Distribution Certification Course, Class D OperationsThis course is designed for those involved with the distribution of potable water who are seeking a Class D certification. The texts for this course will be: Water Distribution System Operation and Maintenance, Sacramento Series; Math Handbook for Water System Operators, and the AWWA Operators Certification Study Guide. Topics in this class will include: • Distribution certification • Water Supply Rule • Water sampling procedures • Basic water chemistry • Water hydraulics • Distribution system design • Tank design • Blueprint reading • Pumps and pumping • Valve operation and maintenance • Cross connections • Hydrants and flushing program • Meters and backflow • Leak detection • VOSHA regulations • Instrumentation and controls • Water mathematics
Distribution System Maintenance, Line Installation and RepairThis course demonstrates proper techniques for water line installation and repair. The following information will be presented:
- Installation and repair of water mains
- Repair of service line connections
- Preparing for an emergency break situation
- Trench safety techniques
Distribution System RepairsThis training will cover various aspects of distribution system component repair techniques. Some limited information on collection system repairs will be incorporated into the training. Various components and repair techniques & procedures will be discussed. Basic information on related worker safety issues will also be covered for given repair situations.
Effective Communication & Conflict Resolution for Water/Wastewater Operation Specialists and ManagerConflict, strife and opposing points of view are a part of the workplace and part of life; you cannot change that. But you can change the way you react and manage conflict when it does occur. At this seminar you will learn the communication and conflict management techniques that will make you more effective, more productive and improve relationships. For any manager, knowing how to deal with people is a must. Whether it is contractors or elected officials, managers must know how to communicate. Communicating with staff may be most important. Likewise, staff needs to know how to best communicate with the manger, and each other. The technical skills managers and staff need are important, but so are communication skills. Real life water and wastewater experience will be discussed. If you think your community or organization could benefit from improved communication, consider this course.
Effective Utility ManagementThis workshop is designed to assist utilities in addressing the challenges and improving the management of their operations and infrastructure. Topics will include: ∙ How to deliver increasingly efficient and higher quality services. ∙ How to improve long-term sustainability and increase resiliency. ∙ How to use the Rural and Small Systems Guidebook to Sustainable Utility Management to make improvements at your system. Through group and individual exercises, including team and self-assessments, participants will learn how utilities can make improvements in ten key management areas, with a focus on their most pressing challenges. *BRING A LUNCH*
Emergency Response TrainingThe course prepares drinking water operators to respond to an emergency situation at their facility. Topics include:
- Introduction to emergency planning
- Identifying possible problems
- Responses to a given emergency
- Discussion of best approach for given emergency
- How emergency planning can be applied at your facility
ENERGY STAR: Portfolio Manager Benchmarking for Water and Wastewater Treatment FacilitiesThe workshop will provide interactive instruction on entering energy use information into the ENERGY STAR benchmarking tool. Wastewater treatment facilities larger than 0.6 MGD average flow will leave with a benchmark ranking from 1-100 letting them know how well their facilities perform from an energy standpoint. All facilities, including drinking water facilities and smaller wastewater facilities, will learn how to use the tool to track energy improvements, calculate their carbon footprint, and set a target for improving baseline energy use. We will discuss incentive payments available from electric utilities for energy efficiency upgrades and the opportunities for renewable energy use on site. Participants need to bring the following information. For averages, bring the annual average. 1. Monthly Average Daily Influent Flow for 12 months 2. Design Flow (MGD) 3. Average Influent Biological Demand (BOD) Concentration: (mg/l) 4. Average Effluent Biological Demand (BOD) Concentration: (mg/l) 5. Whether you have Fixed Film Trickle Filtration Process: Yes or No 6. Whether you have Nutrient Removal: Yes or No 7. Your Facility Zip Code 8. Energy use for each meter or bill received at the facility in both the units used on the bill (kWh, therms, etc.) and dollar cost. Possible billing or meter types include electric, natural gas, diesel, propane, liquid propane, steam, fuel oil types 1-6, coal, coke, chilled water, kerosene, wood, or other. You may bring energy data as paper bills or in a spreadsheet on a USB drive or CD. We need at least 12 consecutive months of energy data, but you may bring more if you want to compare your performance over time or find out if a prior upgrade is performing as you had hoped.
Evening Roundtable DiscussionThis program offers water system board members a chance to discuss their responsibilities and long-term goals. Topics include:
- Goals and policies of water system boards
- Financing water systems
- Management of water systems
Everything You Need to Know About Water System RepairThis training will have multiple presentations on: Hydrant and Valve Maintenance (Clow Valve Company-Bennington only, Kennedy Valve-Springfield only) Kravitch Machine Company- (Water Tools) see a demonstration on how to change out a rounded 2” square operating nut and other minor gate valve repairs simply by removing the valve box lid and going to work. No digging up your valves and tearing up the streets - Repairs and replacement through your valve box. Ridge Tool Company - Training to include topics covering pipe, cable and sonde locating. Will discuss basics such as how to create a signal to locate, as well as how environmental factors and conditions act on those signals in both pipe as well as sonde locating. Bingham and Taylor- Other Waterworks specific tools and plastic valve boxes Ferguson Waterworks – Service line training from corporation and saddle to the meter
Filament Staining and Identification CourseThis course for wastewater operators covers the following areas:
- Review of microscopic examination of wastewater
- Types of microscopes and their use
- Introduction to staining filaments
- Hands-on staining and examination of filaments for identification.
Fire Hydrant Maintenance and InstallationThis class will focus on design, types, installation, maintenance, locks, and flushing programs. This will be a hands-on demonstration class.
Floating Islands Wastewater / Stormwater Treatment SystemsLearn about Floating Island Treatment Wetland technology and its ability to purify water by significantly reducing nutrient levels. This process mimics the ability of natural wetlands to improve water quality by bringing a “concentrated wetland effect” to any water body – in this session, aerated facultative lagoons and storm water containment ponds.
Fluoridation and Water Systems"Hands-On Fluoridation for Drinking Water Operators-- Community Water Fluoridation Program." This session will cover the history of fluoride, regulatory requrements, safety procedures for handling fluoride, along with technical sessions on fluoridating and testing your system.
Fluoridation Update and Chemical Feed Pump OperationThis class is for those systems that currently fluoridate or may be considering fluoridation in the future. The presentation will review DEC Chapter 21, 7.3 Fluoridation regulatory requirements, and EPA and Health and Human Services recent scientific assessments on Community Fluoridation. The Vermont Department of Health will present: The Balancing Act of Preventing Tooth Decay for Systems Currently Fluoridating. This training will conclude with an overview of chemical feed pump operation and troubleshooting, and general operation of and setup of day tanks.
GIS for Water and Wastewater OperatorsParticipants will download GPS data onto provided laptop computers using a free and open source GIS software called QGIS. We will learn how to transform data into shapefile and KML formats so that it can be used with a variety of online mapping applications like Google Earth and the Agency of Natural Resources NR Atlas. We will also spend some time trying QGIS itself, which is a powerful GIS software program that allows the user to bring together available data with water and wastewater information and create completely custom maps.
GPS for Water and Wastewater SystemsThis course will cover how GPS works and why GPS is valuable for water and wastewater systems. We will learn how to use simple consumer grade units (provided for workshop) to collect points, tracks (lines) and routes (directional collection of points). We will also explore changing attributes associated with the features being collected, and using the GPS unit to navigate to an unknown location (through a fun geo-caching activity).
H1N1 Flu PreparationEPA reports that within the next five years, a pandemic situation could arise, the prime suspect being the avian flu and most recently the Novel Influenza A (H1N1-Swine Flu). It’s estimated that 40% of the population will be affected. How does this impact your water system? What measures can you take to prepare for a pandemic situation or other such emergencies? We will discuss possibilities and preparations for a pandemic situation, as well as other emergencies that could arise.
Hands-On Chemical Feed Pump RepairWayne Bennett, Technical Sales Manager for Northeast Pump and Instrument, will present a hands-on class on chemical feed pump repair. Included in this class will be up-to-date information and changes in feed pump technology. If you have a broken LMI pump, bring it along.
Hands-on Distribution Training for Water OperatorsThis hands-on training will cover various distribution topics, including: installation of valves, hydrants and distribution lines; water metering and flow monitoring; chemical feed pump applications; and installation and repair of service lines. Participants will have the opportunity to use demonstration equipment pieces during the session.
Hands-On Mechanical Seals And Their ApplicationThis class will cover the following topics: ∙ How pump reliability affects Mechanical Seal performance ∙ The importance of Mechanical Seals ∙ Basic Principles of Mechanical Seals and how they operate in rotating equipment ∙ The purpose and function of Mechanical Seals ∙ Mechanical Seal parts, types, configurations, and materials of construction ∙ The importance of Environmental Controls and how they directly relate to seal performance ∙ Troubleshooting Mechanical Seal failures ∙ Installation/”Hands-on”
Hands-On Wastewater Process Control Nitrogen and Phosphorous TestingThis class will focus on sampling and analysis for nitrogen and phosphorus process control. It will include an overview of the biological nitrogen and phosphorus removal processes. Sampling techniques, locations and preservation for nitrogen and phosphorus samples will be discussed. Process control testing for ammonia, nitrite and nitrate nitrogen, alkalinity, and ortho- and total phosphorus, with color comparators and small spectrophotometers will be taught. Please bring your calculators, colorimeters and/or small spectophotometers to class.
Horizontal Directional BoringDirectional drilling is a "trenchless technology" method of installing utility lines. The depth and alignment of the drill is controlled to allow steering around other known structures and utilities. Directional drilling is ideal for crossing areas where open cut excavation is not allowed, such as railroads, highways, rivers and streams, airport runways, and wetlands. It is also appropriate for busy streets, narrow corridors, and deep alignments where standard trenching would be cost prohibitive.
How to Prepare for a Sanitary SurveyDesigned for all water systems required to have a sanitary survey of their water system by the Water Supply Division, this seminar covers all aspects of a sanitary survey and how the water system operator can prepare for one. Topics covered include record keeping, source, treatment, disinfection, storage and distribution components that will be inspected during the survey. Sanitary surveys are designed to ensure that water systems are in compliance with the Water Supply Rule and provide safe drinking water to consumers.
How To Properly Maintain Wastewater Collection SystemsThis class will cover collection system maintenance from root control to cured in place pipe lining. Learn progressive maintenance techniques to avoid costly failures.
How to Respond to a Sanitary SurveyDesigned for all water systems required to have a sanitary survey of their water system by the Water Supply Division, this seminar covers aspects of a sanitary survey and how the water system operator can respond to the report.
Hydrant Installation and MaintenanceThis class will focus on the installation, operation, and repair of dry barrel hydrants. We will discuss hydrant design, types, maintenance, locks, and flushing programs. This will be a hands-on demonstration class.
Hydrant MaintenanceThis course discusses installation, operation and repair of dry barrel hydrants.
Hydrants, Valves and MeteringThis Course will review: ∙ Hydrants – types, installation, maintenance, and flushing ∙ Valves – proper use of valves, sizing, and repair ∙ Meters – types of meters, sizing, reading meters, and residential use
Hydraulic Tools Demonstration for Water and Wastewater ApplicationsThe course will provide an overview of hydraulic tools for use in water distribution maintenance, including breakers, water pumps, cutting tools, and hydrant maintenance tools. In addition, learn the keys of operating hydraulics and other tool platforms (pneumatic, gas, electric tools, etc), such as performance, ease of use, and versatility. The course will also review basic hydraulic tool circuit design.
Identifying Illicit Wastewater DischargesIdentifying suspected wastewater discharges is not always easy, many times a bacteria test alone is not sufficient. This instructor has years of experience in tracking down these illicit discharges. Students will learn of several important analytical tests and investigative techniques to identify and eliminate these illicit discharges, which can turn up in some pretty unlikely places from unlikely sources!
Improving Pump Packing Performance for Water ReductionThis training will focus on improving pump packing performance for water reduction in the water and wastewater industry, and is designed to provide you with an in-depth look at mechanical packing and how it can be used to increase system reliability. Topics covered will be: ∙ Fundamentals ∙ Equipment in Which Packing Is Used ∙ Compression Packing Material ∙ Composition ∙ Methods of Construction ∙ Manufacturing ∙ Installation and Troubleshooting
Industrial / Commercial Discharge Impacts on WWTFsBe prepared to deal with industrial/commercial discharges and prevent process upsets, discharge violations and contaminated sludge. Ordinances and legal options will be covered in detail. Great class for managers, public works officials and operators.
Infiltration and InflowThis class will detail methods to identify your wastewater collection system I&I and how to correct the causes. Finance options will also be covered. Most I&I investigations can be done affordably in-house, with huge benefits.
Introduction to Activated SludgeA course for new operators or those looking for a refresher. Excellent exam prep class. Plant configuration, proper operation, process control, and troubleshooting will all be discussed.
Is Your System Ready to Reduce Energy Costs Using Solar and/or Hydro?This class will cover the basics of solar and hydro electric systems and how these can be used to offset the electric usage at wastewater and water supply facilities. We will discuss the steps to determining if such projects would be feasible for your facility as well as the economic potential of these systems.
Keys To Open CommunicationThis workshop is designed for anyone who has to communicate with others. The workshop will focus on communication in the workplace, but participants will find that this workshop will help with all aspects of communications in our ever day lives. Being able to communicate well affects all aspects of our work; job performance, job satisfaction, productivity, safety and good working relationships. We will discuss tips on understanding different types of communication styles and responding to them, How to get your message across more effectively, How to be a good listener and ways to handle conflict situations. This workshop is highly participative and interactive. Participants will learn better communication skills in a fun environment!
Lagoon Cleanout and Sludge Disposal Made EasyThis wastewater class will show how sludge can be removed from lagoons without costly and time consuming draining using a dredge system. Once the sludge is removed it can be dewatered on site with geo textile bags. This entire process can be surprising affordable and done by on site operators.
Leak Detection and Pipe Locating; with Hands-On Equipment ReviewThis course is designed to help operators use equipment in leak detection and pipe location. From identifying appropriate tools to how the tools work, this course will educate water systems operators on different methods of identifying water system leaks and pipe location. Also, new technologies in equipment that allow integrating asset management, mapping, and GIS information with leak detection programs will be discussed. As an added bonus, attendees are suggested to bring their leak detection and pipe locating equipment. Warren will review and test their equipment for proper operation and suggest how to best use its functions in the field.
Lets Seal Those Pumps Properly!The course begins with pump operation, a discussion of pump curves and the requirements for a pump to run on “Best Efficiency Point” (BEP). We will also focus on the effects of running off BEP and the mode of failures which result. This accounts for 20% of class time. We will then discuss total cost of ownership and the largest contributors to the overall cost of running a pump. We then tie pump operation back to sealing elements and how the operation of a pump can influence various component failures and seal performance. We discuss sealing in great detail to include, the theory how a seal works, different design concepts, what works best in what type of scenarios and how to improve reliability ultimately saving money. The sealing elements account for 80% of the classroom instruction. Sealing will cover both mechanical packing and mechanical seals. Of that 80%, 70% of instruction will focus on mechanical seals. Please bring a lunch.
Lifting the FOG: Dealing with Fats, Oils And GreaseThis workshop will detail why FOG is such a problem for wastewater systems, basic methods to deal with FOG, what regulations apply, how to deal with residential FOG, conducting inspections at food service establishments and the “wacky” things you may see in the field. Participants will be provided enough information to develop or improve their own FOG management program.
Line Location and Leak Detection SeminarThis hands-on seminar covers:
- How leak detection/line location equipment works
- How to conduct a water audit
- How to locate plastic lines (sewer, water)
- Identification of leaks utilizing the proper equipment (sewer, water)
- How to use a common-sense approach to eliminate false positives.
Low-Cost Small System Distribution MonitoringThis workshop explores low-cost alternatives to monitor the â€œweakest linkâ€ in potable waters. Through easy-to-understand graphics and timely demonstrations, learn how to survey key areas of your distribution for safety/security vulnerability, examine case histories, and view low-cost ideas and applications for monitoring strategic areas of your distribution. Monitoring is an early-warning tool which can prevent disinfection residual violations and assess your system for intrusions.
Maintaining a Quality Distribution SystemThis training will focus on issues for distribution systems and managing a quality distribution system. Topics will include recordkeeping, maintenance, backflow prevention, hydrants and flushing systems.
Maintenance of Potable Water TanksThis class covers the maintenance of potable water tanks including regular monitoring and maintenance requirements. An in-depth step-by-step guide to follow when inspecting these tanks is also provided. These tests will help pinpoint warning signs which indicate the need for extensive evaluation of the structure. AWWA & NFPA standards and regulations for these inspections are also discussed.
Making Informed Decisions for Managers of Water /Wastewater Systems and CommunitiesManagers have to make decisions every day. Some decisions are relatively straightforward and simple and others are quite complex. Simple decisions usually need only a simple decision-making process. But difficult decisions typically involve issues like uncertainty, complexity, high-risk, and interpersonal issues, and often involve a group of people. With these difficulties in mind, the best way to make a complex decision is to use an effective process. Clear processes usually lead to consistent, high-quality results, and can improve the quality of almost everything we do. A significant part of decision making is in knowing and practicing good decision making techniques. In this course we will outline a process that will help improve the quality of your individual decisions as well as group decisions. Actual water and wastewater experiences will be detailed.
Manage Your Underground InfrastructureThis class will give managers, public works officials and operators the fundamentals on condition assessment/asset management, and provide tools to address our aging underground infrastructure. Learn how to perform system assessments and organize preventive maintenance programs.
Metering Your Water SystemThis seminar covers types of meters, residential, compound, turbine meters, flow meters, sizing meters, reading meters, and the software used. Also included in this training will be meter brass connections and an update on the new Vermont "No-Lead Rule".
Mixing Potable WaterWater circulation is an important component to ensuring water quality in various environments. High volume circulation can play a role in improving water quality in water storage tanks, raw water reservoirs and recreational lakes. Increased mixing capability can also improve the treatment efficiency of wastewater lagoons. This session will explore the uses of solar powered mixing equipment and the role that high volume water circulators can play in each of these applications.
Multi-Meter (Gas) Calibration and FunctionA confined space is an environment defined as: ∙ Large enough for an employee to enter fully and perform assigned work ∙ Not designed for continuous occupancy by the employee ∙ Has a limited or restricted means of entry or exit These spaces may include: underground vaults, tanks, storage bins, pits and diked areas, vessels, silos and other similar areas. A properly working and calibrated multi-meter is essential to worker safety when entering these environments. This presentation will focus on these meters and how to properly operate and calibrate this lifesaving device.
Nitrogen Reduction Optimization for Wastewater Treatment FacilitiesThis course will help wastewater operators understand how their facilities can remove nitrogen and help set up a monitoring/analysis program that will point the way toward optimizing the removal of nitrogen with existing facilities via operational changes and/or low-capital improvements. The course will provide a brief look at the biology and chemistry of nitrogen removal and process control nitrogen monitoring. The main emphasis of the course will be on how different treatment processes can be modified to accomplish better nitrogen removal. RBC, Extended Aeration Activated Sludge and SBR processes will be discussed.
O&M Manuals—Hands On WorkshopBring your current O&M Manual. In this training, we will review the state template, where to find the information needed, and how to organize your document. There will be limited time to work on your system O&M Manual and ask specific questions.
One Day Collection System WorkshopAttendees of this informative workshop will learn about:
- Pump station installation, pumps and bypass
- Chemical grouting of laterals, main line joints and manholes
- Cured in place point repair of mainline and lateral
- Flow metering
- Manhole rehabilitation
- Smoke testing
- Dye testing
One Plan/Integrated Contingency PlanThis workshop will provide the "how to" skills needed to develop a "One Plan"/Integrated Contingency Plan based on EPA's Boulder Model, including how to incorporate the following into a functional plan:
- List of chemicals or MSDS's
- Piping & instrumentation diagrams
- Safety systems specification (alarms, sprinklers, etc.)
- Plant drawings & process flow diagrams
- Design codes & standards
- All current emergency response procedures
- Chemical releases, both chemical & physical hazards
- Oil spills
- Natural disasters
Operation & Maintenance Manuals for Water SystemsThis course will take your through the Water Supply Division's Operation and Maintenance Manual guidance document. We will go through all aspects discussing the detail that makes this document a key asset for your water systems sustainability. O&M Manuals are a requirement for community and non-transient, non-community water systems.
Operation and Maintenance of School Water SystemsDeveloped for school water system operators. This seminar covers operator responsibilities such as certification, regulations, sampling and monitoring, standby disinfection, and other topics associated with operation and maintenance of school water systems.
Operation and Maintenance of Wastewater Collection SystemsIntroduction to O&M (Who, What, When, Where & How) of wastewater collection systems. Learn how to properly inspect, maintain and repair your very important underground infrastructure.
Optimize Your Wastewater Pump StationWastewater operators and managers will learn how to effectively maintain and operate pump stations. Learn to be prepared for breakdowns and the unexpected.
Ordinances and Reserve Capacity Allocations for Wastewater SystemsOrdinances are vital to properly managing your facility and the type of wastes that flow into it. Students will be taught how to put together an ordinance that will protect your facility, assist with permit compliance and give your community a stronger legal standing. Proper handling of reserve capacity allocations will also be covered.
Out of Sight, Out of Mind? Proper Operation & Maintenance of Wastewater Collection SystemsThis class will give managers, public works officials and operators many tools to deal with our aging underground wastewater infrastructure. Learn how to perform collection system assessments and develop preventive maintenance programs.
Peristaltic PumpsSupply of quality potable water within current permit levels is paramount, and efficient plant operation is essential in meeting these critical standards. Chemical injection and other metering applications, typically with sodium hypochlorite, lime or ferric chloride, often place arduous demands on pumps. These chemicals can cause vapor locking, abrasive wear and pump clogging, leading to poor performance and premature failure of traditional metering pumps. Peristaltic pumps are a proven solution and exceed performance expectations.
Phosphorus Removal in Lagoons and Activated Sludge PlantsThis seminar provides updates on the state of phosphorus water quality issues in New England, including:
- Current Vermont regulations.
- Phosphorus treatment for biological nutrient removal.
- ORP control for biological phosphorus removal.
- SBR technology for biological nutrient removal.
- Case studies for biological phosphorus removal.
- Chemical jar testing demonstration.
Pipe Connections and Repairs for Water and WastewaterThis class will show water and wastewater operators and maintenance workers proper tap/connection installation and repair procedures. New techniques and equipment will also be discussed.
Pipe Tapping and Cutting, Air Release Valves and Thrust Restraints, AMR & AMI MeteringTodd Gilpatrick of Reed Manufacturing: Tapping Machines: Direct tapping water mains ¾ & 1 inch Drilling Machines: Tapping water mains with service saddles ¾ to 2 inches Universal Pipe Cutter (UPC):Water Main Cutting 6-48 inches Low Clearance rotary Cutters (LCRC):Cutting water mains with limited clearance 6-30 inches Rapid Cut and Bevel Rapid Cut and Bevel Machine (RCB): Cutting and beveling PVC & PE water mains 4-24 inches Ron Viarengo of G. L. Lyons & Associates: Air Release Valves: What are the effects of air in piping systems? How does it get into the system? How do we remove it? Thrust Restraint: What are the forces of thrust in our piping systems? Where do these forces occur? How can we compensate for these forces? Clamps and Couplings/Pipe Repair Products: What is available and when do you use them. Proper installation Dan McGuire of Elster AMCO Water: Residential Water Meters: Available Technologies, flow characteristics, no moving parts, NSF Standards. Large & Commercial Meters: Available Technologies, importance of testing, maintenance and impact on unaccounted for water Automated Meter Reading (AMR) & Advanced Metering Infrastructure (AMI): Available technologies including drive-by, fixed network and migrateable AMR Rich Welch of Ferguson Waterworks: Technology: new, innovative, more cost effective and more efficient ways to assist us in our everyday tasks are available to systems large or small. Through simple solutions; such as computers, smart devices, barcodes, storage devices, online resources and going green efforts; an impact can be made to your municipality or business.
Planning for a PandemicEPA reports that within the next five years, a pandemic situation could arise—the prime suspect being the avian flu. It is estimated that 40% of the population will be affected. How does this impact your water system? What measures can you take to prepare for a pandemic situation or other such emergencies? We will discuss possibilities and preparations for a pandemic situation, as well as other emergencies that could arise.
Polymer: An Operators Owner’s ManualThis session focuses on the use of polymer for solids separation. Topics covered are what is polymer and how does it work, storage and handling, mixing and using polymer, how to make adjustments, spill clean-up.
Pre-Stressed Concrete Water Storage Tanks & Their ConstructionThis presentation will be an overview of Springfield’s distribution system and the improvements currently under construction. The program features the planning, design, and construction of the new 1.0 million gallon pre-stressed concrete water storage tank. As part of this training, a visit to the construction site will be included. The program is scheduled to coincide with the construction process of erecting the precast concrete wall and dome panels. Transportation will be provided to the site from the Howard Dean Education Center. Attendees should wear shoes or boots suitable for a construction site.
Preparing for a Sanitary Survey and Hands-On Water System InspectionThe purpose of this course is to prepare for a routine sanitary survey for your water system. Reviewing the minimum requirements of a sanitary survey, overview of basic information to compile before a sanitary survey and, completing a self-inspection at your water system. The course will have a hands-on water system walkthrough going over basic deficiencies identified at water systems in VT.
Preventive Maintenance Program & Standard Operating Procedures for Water SystemsThis course will outline a preventive maintenance program for small water systems, starting with your source, treatment, storage and distribution system, and moving on to how to write standard operating procedures for your water system. Handouts and templates will be given to participants.
Process Instrument VerificationThis seminar is designed to provide water and wastewater operators with an understanding of the operation and maintenance of chlorine and turbidity process analyzers. Proper calibration and verification techniques for each instrument will be described in presentations and practiced in a hands-on laboratory environment. The presentation will cover theory, incorporate practical applications of analytical techniques, and allow for hands-on practice using online and laboratory instrumentation. Attendees are required to analyze water samples of known and unknown values.
Process Optimization for Water and Wastewater SystemsOverview of ways to increase energy efficiency at water and wastewater plants; case study of an SBR plant that made significant improvements to its operational efficiency through process optimization and automation; additional case study of a water plant; open discussions about energy efficiency topics that may help frame future training topics.
Programmable Logic Controllers (PLC) Application and TroubleshootingImprove plant efficiency, reliability, and process quality by using PLCs to automate plant operation and data collection. These relatively inexpensive, programmable devices can be economically used to provide dramatic improvements in all aspects of plant operation. Hands-on learning includes Ladder Logic Programming, sensor connections, data collection and analysis, pump and motor control, alarm annunciation or dial-out, and wireless or remote operational techniques.
Protective Coatings; Knowledge & ApplicationsThe purpose of this instruction is to provide information to water and wastewater professionals in the application of “Protective Coatings” to help protect and increase longevity of valuable assets. The class will demonstrate a hands-on application and usage of two-component epoxy to a substrate. Also covered will be proper PPE and OSHA Haz Com when dealing with these products and application, classification of Protective Coatings, surface preparation, and foul-release coatings for clarifier walls and walkways for easy release of algae.
Public Notification and Customer OutreachWhenever water quality, quantity and pressure are compromised, water systems need to notify their users quickly. Some emergencies require following regulatory protocols. Others involve informing people of operation and maintenance issues (line flushing, water shortage, leaks, etc.) that impact their lives and your reputation. Often, public notification is public relations. And then there's protecting your system from vandalism and sabotage. This session looks at all these aspects of keeping the public informed.
Pumping System Optimization: Opportunities to Improve Life Cycle PerformanceWith the volatile economic conditions, finding ways to help organizations save money and improve operations is more important than ever. Attendees of the “Pumping System Optimization: Opportunities to Improve Life Cycle Performance” one-day course will gain valuable new skills, earn seven professional development hours and learn how to develop an Action Plan to help improve system efficiency to reduce energy and operating costs. Topics include: • Why Efficient Pumping Systems are Important • Systems Optimization and Improvement Opportunities • Basic Pump System Interaction • Screening Pumping Systems • Analysis Tools for Pumping Systems • Improving the Performance of Pumping Systems • Life-Cycle Cost Analysis • Developing an Action Plan • Resources and Follow-up Strategy
Pumps and Pumping SystemsThis seminar will cover:
- Types of pumps and applications in the water industry
- Pump operations & maintenance
- Water system hydraulics
- Pump efficiencies
Rotating Biological Contactors, “The Good, The Bad And The New”This class will detail the design and operation of RBCs; past failures and new improvements will be discussed. Designs concerning nitrogen removal will also be covered, followed by an ask-the-experts troubleshooting session. Windsor and St. Johnsbury classes will include a firsthand look at RBCs in operation. Great review for wastewater exams!
Sampling Procedures and Protocols / Maintenance for Steel TanksMORNING SESSION: Sampling Procedures and Protocols. This session will review and demonstrate the proper procedures for sample collection and submittal to the laboratory. The session will cover important elements of sample collections such as insuring representative samples, preservation, holding times, submittal forms, transportation, quality control and typical problems that occur. There will be a demonstration for properly dechlorinating samples, collecting volatile organic samples and taking bacteria samples. A general discussion will follow about improving the sampling process to make collection easier. BRING A LUNCH! AFTERNOON SESSION: Maintenance for Steel Tanks, Asset Protection and Water Quality Management for Water Storage Tanks and Distribution Pipelines. This presentation will highlight: types of tank inspections, frequency requirements, and proper maintenance on tanks to include cost effective asset management. By using a holistic approach for sustainable solutions and utilizing new technologies available to the water industry, this will improve water quality management and extend the life of existing assets.
Sampling SeminarDesigned for water operators or representatives of community and non-transient, non-community water systems, this seminar covers sampling protocol and recommended procedures will be covered in detail. Reviewing basic sampling on chemical and bacteriological samples. Updating your Field Form/Chain-of-Custody for labs.
Saving Money and Improving Performance at Drinking Water and Wastewater UtilitiesWho should attend: Utility Operators. Topics include infrastructure stability, energy management, building stakeholder understanding and support, financial viability and more. This event is co-sponsored by EPA, UMASS, NEWWA, NEWEA, NEAPWA and NEIWPCC.
SCADA Telemetry and Chemistry Analysis Process ControlSession I (1.5 hours): Achieving Data Integrity and Security for Wireless Remote Telemetry based SCADA Systems utilizing Distributed Network Protocol DNP3 Session II (1.5 hours): Chemical Residual Analysis Control Training for Water & Wastewater to improve efficiency and reduce maintained cost. Topics will include: Amperometric Chlorine Measurement, Optical DO Measurement and Dechlorination Control
School Water System Operation and Maintenance SeminarDesigned for all school water system operators, this seminar covers all components of the water system: source, treatment, storage and distribution system. Regulations, cross connections and the backup disinfection requirement will also be discussed.
Seasonal Water System Operations and Maintenance SeminarThis course for those who operate or monitor a seasonal water system covers the following topics:
- Overview of federal and state regulation changes and the regulations that apply to Transient Non Community (TNC) water systems
- What to do if your system has a positive coliform sample
- Contaminants and source protection
- Identifying and isolating sources of contamination
- How to conduct a thorough inspection of your water system
- Operation and maintenance tips
Secondary Drinking Water Treatment ProcessesThis course will cover secondary treatment processes such as Ion exchange, Iron and Manganese removal, aeration, granular activated carbon and fluoridation. We will look at contaminants such as arsenic and radon, and treatment processes for removal of these contaminants.
Selling vs. Marketing Water: There’s a Big DifferencePublic Water Supplies who simply “sell” water to their customers need to understand that selling any product is all about measuring, gauging and ultimately changing their customer’s perception. See how the bottled water and water conditioning industry ultimately alter and change their customer’s perception about their product’s (water) value through various marketing techniques. See how these industries develop and use those tools, and how public water supplies can use these same marketing strategies. Most of these strategies are in use right now by public water systems. See how, with perhaps a little modification, quarterly invoices, door-hangers, newsletters, CCR’s and more, can be used for much more than their intended purpose.
Simplifying your Water / Wastewater Process MonitoringThis workshop takes an in-depth look at Oxidation-Reduction Potential (ORP) and routine Alkalinity testing as monitoring tools in the water/wastewater treatment process. Through vivid computer visuals and graphics, the operator explores how these two simple test measurements may offer significant time savings, reduce monitoring and disposal costs, afford real-time, “right now” process data to make on-the-spot operations decisions. First, an elementary definition is investigated for both, then a look at the necessary steps to select, care, use, maintain and verify the appropriate hardware, plus simple demonstrations show how these two measurements can be used to monitor disinfection residuals, Nitrification/Denitrification, collection system screening, sludge digestion, potable water corrosion, and others in the water/wastewater system.
Simply DewateringNot sure how to handle your sludge? Need some new options? This session covers the pros and cons of all dewatering techniques currently in use at wastewater treatment plants, including rotary presses, screw presses, centrifuges, and drying beds. A short history of sludge disposal is also on the agenda. Come explore new technologies for managing biosolids.
Small Systems Continuing Education SeminarThis roundtable discussion looks at topics pertinent to very small system operators (VT Class 1 & Class 2). Participants learn from their peers, as well as VRWA staff and state regulatory agency personnel. Topics may include regulatory issues, security, and preventing microbiological contamination.
Small Water System Operations and Maintenance RefresherThis class is designed for small systems such as schools and small community water systems. We will break this session down by following topics: 1 hour chlorine and UV disinfection, 1 hour sampling refresher, 1 hour records keeping, 2 hour microbiology, 1 hour water storage, 1 hour ‘what to do when you get a positive coliform hit’.
Small Water System Vulnerability Assessments and Emergency Response PlansThis class will present step-by-step procedures on how to prepare a vulnerability assessment and an emergency response plan for your water system. Vulnerability assessment and emergency response plan templates and CDs will be provided. This course is aimed at those who have received funding from Rural Development, and is also appropriate for anyone who wants to better prepare their water system for an emergency.
Source Protection Plans—Write Your Own UpdateBring your current Source Protection Plan. In this training, we will review the state requirements, where to find the information needed, and how to make your own maps. There will be limited time to work on your system source protection plan update and ask specific questions.
Source Water Protection and the Working LandscapeThe workshops will focus on land-water linkages in the vicinity of public drinking water sources and the working landscape. Case studies of systems that improved groundwater or surface water quality will be highlighted. Presenters will give ideas for projects focused on land use controls for protection of water sources near agricultural and forested lands.
Strategies and Tools To Increase Your ProductivityIn this training session you will learn some tips and techniques to better manage information and keep track of the tasks at hand and insure they are completed in a timely manner. Various tools, including online resources, available to assist you with the information management process will be discussed with the objective to improve overall productivity.
Tank Maintenance and Asset ManagementThis class will include the following topics: 1) Asset Management for Tanks 2) Inspection Report as a Planning Tool 3) Effective Tank Maintenance 4) Financial Planning & Risk Management 5) Best Practices to Improve Water Quality 6) Communication Site Management the Right Way
Ten Best Kept Water & Wastewater Process Management SecretsThis program looks at the most common mistakes water/wastewater systems make using hypochlorite and liquid based de-chlorinating agents. But it does much more—let’s compare and contrast on-site generation, high strength versus low strength hypochlorite. We’ll look at various sulfite de-chlorination, vitamin C, hydrogen peroxide, and de-chlorinating methodologies. Learn why it’s so important to measure delivered hypochlorite/de-chlorinating agent strength and rates of deterioration. Become expert at measuring hypo and dechlorination agents via hydrometers, refractometers, weight measurements and simple chemical tests. Learn how valuable simple pump dose calculations can be too minimize and maximize residuals. And why it’s so important to verify all pump settings via routine calibrations. We’ll also explore handling, safety and some little-known precautions to take when storing and using liquid based chlorination and de-chlorination compounds.
Test Methods for Water/Wastewater OperationsUpon completion of this seminar, water & wastewater operators will have a better understanding of various testing and sampling procedures used throughout the field, including gravimetric, colormetric, titrametric, turbimetric, electrometric, and nephelometric test methods. Sampling, results and reporting will also be covered.
The Science of Leak Detection/Pipe Location and Dig Safe Requirements in VermontLeaks are major problems for water systems creating costs in materials, labor, energy, and treatment. This class will focus on pipe locating basic theory, how to transmit a signal, receiving signals and depth, and non-metallic locating. The leak detection aspect will focus on basic principles and statistics, leak location economics, traditional instrumentation, and new technologies. Vermont law “Underground Utility Damage Prevention System, more commonly known as Dig Safe will also be presented since more and more of our infrastructure is being buried. “Dig Safe System, Inc., is hereby designated the damage prevention system for Vermont”.
The Science of Pipe Location and Leak DetectionLeaks are major problems for water systems creating costs in materials, labor, energy, and chemicals. This class will focus on pipe locating basic theory, how to transmit a signal, receiving signals and depth, and non-metallic locating. Leak detection aspects of this class will focus on basic principles and statistics, leak location economics, traditional instruments, and new technologies.
The Show Me Ratemaker WorkshopIs your system fully self-supporting? Can you justify your sewer rates before a committee? Applying for grants or loans in the next five years? Learn simple, straightforward methods for setting rates and plan for your system’s financial future. The workshop will cover the process of analyzing system costs and setting rates. In addition, it will examine specific scenarios in detail and demonstrate the Show-me Ratemaker software developed by Missouri’s primacy agency. Learn how to justify your rates and plan for future costs.
Tips & Tools for Better Process Control ManagementImprove your understanding of wastewater plant operations. Seminar topics include:
- Applications and benefits of a variety of wastewater processes
- Hardware required for both fixed and portable applications
- Relating the oxidation reduction potential measurement to how well the wastewater process is functioning
- Which measurements require investigation
- Reference and verification requirements
TNC OperationsThis course is designed for Transient Non-Community (TNC) Water System Operators. No matter what your experience as a water system operator, this course will help you better manage your water system. For Class 1B operators, this course will fulfill the requirement to obtain 3 continuing education credits prior to renewal of your certification. The course will review the following topics: ∙ Disinfecting your water system (UV and chlorine) ∙ Sampling procedure and sampling schedules ∙ Sanitary survey review ∙ Common water system deficiencies ∙ Rules and Regulations (current and upcoming rules) ∙ Discussion of seasonal operations ∙ Basic site investigations
Training and Certification of Backflow Prevention Device InspectorsThe course emphasizes hands-on training with backflow prevention devices. The introduction will discuss backflow (the unwanted reverse flow of liquids in a piping system) and its causes. Topics include installation of backflow prevention devices to protect water supplies from cross-connections that could allow contamination or pollution to enter the system. The philosophies and devices of fixture outlet protection and containment protection are presented. The different degrees of hazard will be discussed, as well as how they relate to choosing appropriate devices. Both large and small devices will be covered. You will receive hands-on experience on various devices, including troubleshooting failing devices. This course is co-sponsored by VRWA, GMWEA and NEWWA.
True Confessions of a Water/Wastewater OperatorOK, how did you set that initial chemical dose last year? Through superb interactive graphics and vibrant animated presentation, the operator will explore the most common chemical dosing mistakes, like; “All treatment chemical strengths never change”, “Dosage adjustments are only needed when flow and demand change”, or “Delivered chemical product is always exactly as specified”, “Chemical feed pump outputs never vary”, “Set-it & forget it”, or “I need to monitor what’s in my water”? Let’s lift the veil related to chemical feed and see why chemical strength, pump calibration, product verification, and residual measurements are so important to conserve resources. *BRING A LUNCH*
Ultraviolet - Common Sense Disinfection Technology for the 21s CenturyThis workshop investigates the latest UV disinfection techniques and applications for both potable and wastewater’s. Through the use of superb interactive text and graphics, plus hand-on exercises, operations personnel explore the advantages of UV systems compared to typical chemical disinfection systems like Chlorine or Ozone. Learn why the latest research suggest low-dose UV may be very effective at controlling Giardia and Cryptosporidium in potable waters, define and examine what UV is, how does it differs versus other typical disinfection systems, understand the disadvantages. Review appropriate applications, in community and non-community potable waters and wastewater’s. If there is an alternative to chlorine, learn why UV may be the low cost choice for installation, operation, and maintenance.
UV Disinfection and MaintenanceThis class will focus on proper pre-filtration and typical signs of issues that could indicate necessary maintenance to your system. Both UV Pure Hallett and Trojan systems will be reviewed. Please bring those questions you have about troubleshooting and O&M about your particular system. Now will be the time to get those answers and learn from Steve and fellow operators.
Valve and Hydrant MaintenanceThis course covers the proper use, sizing, repair, and preventative maintenance of various kinds of valves used in drinking water systems. Gate valves, check valves, air release/pressure-reducing valves and automatic control valves are all addressed. The afternoon session will discuss installation, operation and repair of dry barrel hydrants.
Valve MaintenanceThis course covers the proper use, sizing, repair, and preventative maintenance of various kinds of valves used in drinking water systems. Gate valves, check valves, air release/pressure-reducing valves and automatic control valves are all addressed.
Verifying the Water and Wastewater Treatment ProcessThis seminar covers water quality test procedures to monitor processes at given facilities. The presentation covers the six basic test methods available in water and wastewater operations, including gravimetric, colorimetric, titrimetric, turbimetric, electrometric, and nephelometric measurements. Discussion will cover how to choose the best methods for your plant.
VT WARN Tabletop ExerciseTabletop exercises are discussion-based exercises designed to bring together key personnel to discuss hypothetical scenarios in an informal setting. According to the U.S. Department of Homeland Security’s (DHS) Homeland Security Exercise and Evaluation Program (HSEEP), this type of exercise is used to assess plans, policies, and procedures, and to evaluate the systems necessary to facilitate prevention of, response to, and recovery from an incident. Tabletop exercises typically are aimed at facilitating understanding of concepts, identifying strengths and shortcomings, and affecting changes in the approach to a particular situation. Participants are encouraged to discuss issues in depth and to arrive at decisions through slow-paced problem solving, rather than the rapid, spontaneous decision making that occurs under actual or simulated emergency conditions. This class is open to VTWARN members and non-members alike.
Wastewater Activated Sludge Process ControlThe following will be discussed; valuable process control techniques, prevention and treatment of filamentous bacteria and biological nutrient removal. You will also be able to solve activated sludge problems in a hands on exercise. We will also visit an activated sludge facility.
Wastewater and Microbiology and Process ControlThe objective of this class is to teach the operators, lab personnel and consultants how to optimize the wastewater treatment plant processes using the microscope and knowledge of microbiology. In this class the wastewater professional will learn how to identify the microorganisms that are favorable to the Activated Sludge treatment process and gain an understanding of how to maintain the proper environment for their growth. The attendee will also learn to diagnose treatment system problems based on the microbiology of the system. Additional information covered includes process control methods and causes and cures for problematic filamentous bacteria.
Wastewater Biosolids: The Vermont Residuals Management PerspectiveThis class is an overview of Vermont’s residuals program, regulations, and general solids (disposal/use) management plus residuals management topics facing Vermont.
Wastewater Collection System Blueprint ReadingThis session is designed to help participants develop an understanding of how working drawings are organized, and how to utilize the information contained within them. Participants will receive instruction on reading and reviewing Record Issue drawings* used to construct collection systems. Attendees will become familiar with the design and construction of civil, mechanical and some electrical systems through the use of graphics. Each attendee will receive a reference booklet that works hand in hand with seven (7) blueprints that will be supplied. (* Record Issue drawings incorporate comments from the field.)
Wastewater LagoonsThis in-depth seminar will cover proper operation and troubleshooting of aerated lagoons. Learn the importance of good aeration, proper mixing, sludge removal and algae control in your lagoon process operation. Also hear about capacity increasing BOD treatment, “painless” sludge removal and algae control using barley straw. Also a great review for certification exams.
Wastewater Phosphorus RemovalThis seminar will detail current Vermont regulations and potential future Lake Champlain TMDL changes. Biological and chemical phosphorus removal will be covered in detail. Instructors will provide strategies that will assist operators in meeting present and future phosphorus discharge limits.
Wastewater Process Control Using MicrobiologyThis class will teach operators, lab personnel and consultants how to optimize wastewater treatment plant processes using the microscope and knowledge of the microbiology. The wastewater professional will learn how to identify the microorganisms that are favorable to the Activated Sludge treatment process and gain an understanding of how to maintain the proper environment for their growth. The student will also learn to diagnose treatment system problems based on the microbiology of the system and will be introduced to process control methods. Causes and cures for problematic filamentous bacteria will be covered as well.
Wastewater Processes for Meeting Low Effluent LimitsThis class will describe many ways to meet stricter effluent limits such as phosphorous and nitrogen. Physical, chemical and biological processes will be covered in detail.
Wastewater Sequencing Batch ReactorsLearn about the operational benefits of SBR technology; varying flows/loadings, biological nitrogen/phosphorous removal and operator control over the process. Open forum troubleshooting section and a tour of an SBR facility. New and seasoned SBR operators will all gain additional knowledge and learn about operational techniques.
Water and Wastewater Analytical TechniquesThis workshop is designed as an introduction to the analytical techniques available for water quality measurements in applications including drinking water and wastewater. Techniques covered in the course include colorimetry, electrochemistry and turbidity. The course will present theory, discuss practical applications of analytical techniques, and provide hands-on experience with each testing parameter using portable field-use and laboratory instruments. Attendees are required to analyze water samples of known and unknown values.
Water and Wastewater Budgets and RatesLearn how to get your water and wastewater finances in order by determining budgets, revenue sources, rates, future system needs, and capital replacement planning. This class will help you ensure sustainability of your municipal water and wastewater infrastructure.
Water and Wastewater Line LocationVarying pipe materials can make line location work very challenging; this class will demonstrate a variety of line location techniques. Students will be able to use the latest equipment in hands-on exercises. Line location is very helpful in mapping and reducing the cost of repairs.
Water and Wastewater Mapping: Northfield Case StudyFor the past decade, Northfield Village Water and Sewer Departments have been working towards GPS mapping their utility infrastructure. With the help of the Central VT Regional Planning Commission, Northfield has implemented an ArcGIS system for organizing and linking information spatially. Maps can be used for planning upgrades and improvements, zoning decisions, asset management, and many other purposes. Learn from their experiences and get ideas for implementing mapping programs for your own system and community.
Water Audits and Leak Detection: How Much Water Does Your System Waste?The session will take you through the steps of doing a water audit on your water system to see how much leakage you have - what percentage. We will discuss instituting a leak detection program and techniques for leak detection. Water consumers waste lots of water. We will look at consumer education and how you can reach your consumers and get them involved with conserving water.
Water Distribution System ComponentsThis course is designed for water Operators who maintain their water distribution systems. Water system hydraulics will be discussed leading to Water storage facilities, piping systems, construction standards, fire hydrants, valves, cross connection control devices and finally the balancing act of chlorination and flushing for the prevention of Disinfection by-products.
Water Distribution Systems: Proactive or Reactive?This course will define a proactive approach to keeping your distribution system healthy. We will discuss components of the distribution system, preventative maintenance, and reactive maintenance. We will also look at the financial aspect of proactive maintenance and the benefits.
Water Meter Sizing and InstallationAs any water system, power company, or local gas station can tell you, a meter is your cash register. This class will focus on water metering technology, sizing the appropriate meter to meet special needs, and installation.
Water Service Tapping SeminarThis seminar demonstrates proper methods for tapping and drilling water service connections. The primary focus will be on 3/4" to 2" services. Proper maintenance of a tapping machine and set up will be discussed. A hands-on portion will allow operators to perform a tapping procedure.
Water Storage Tank Design & MaintenanceThis class will focus on: maintenance of concrete tanks, welded steel tanks, epoxy bolted tanks, and glass fused tanks. Also, coatings, cathodic protection, and inside tank inspections will be discussed. Also discussed in this training will be benefits of in-service tank inspections & cleanings, performed by a diver, compared to the draining or ROV method, within each of the tank types.
Water Storage Tank Design & Maintenance/Potable Water CirculationThis class will focus on: ∙Circulation in potable water tanks ∙Stagnation in potable water storage reservoirs ∙Solar mixing system in potable water ∙Welded Steel Tanks, Epoxy Bolted Tanks, Concrete Tanks, and Glass-Fused-To-Steel-Bolted-Tanks ∙Maintenance (Coatings, Cathodic Protection, Maintenance Considerations)
Water System Board TrainingThis course is designed for water system Board members, prudential committee members; select board members, who would like to better, educate themselves on their water systems. We will be discussing the operation and maintenance of the water system, federal regulations requirements and the capacity to plan for the future of the water system. This class will help board members understand the water system requirements and help them in the decision making process.
Water System ConservationAn accurate water system audit is the starting point for a good water system conservation program. How much water is your system leaking into the ground? How much money does this calculate to? Leak detection will help cut those losses. What is a good leak detection approach for you water system? Water system consumers are becoming more proactive in conservation efforts. What can you do to enhance conservation amongst your customers? We will outline the components of a good water system conservation program.
Water System HydraulicsWhy is pressure lower than normal? What size pipe should we put in? Can I figure out what’s underground without digging? What is the maximum fire flow at a hydrant? Most water distribution systems in Vermont have evolved over a century or more, to meet only the immediate needs at the time. This sometimes has resulted in interesting piping networks. Rarely are there good records of what is in the ground and generally only the larger systems have a comprehensive understanding of the system’s hydraulic capacities and limitations. Understanding water system hydraulics can be challenging for some but it is not that complicated if the basic principles are first understood. We will discuss water system hydraulics from source to storage to consumer.
Water System Hydraulics and Cross-Connection ControlWater systems in Vermont tend to have great elevation changes making the water system hydraulics challenging at times. We will discuss water system hydraulics from source to storage to consumer. How does hydraulics relate to cross connection control in your water system? What precautions can you take to ensure your water system doesn’t get contaminated from a cross connection? This class will explore all these questions and more.
Water System MappingThis course is designed for water system operators who want to learn how to develop a map of their water systems. We will discuss the whole process of locating the water lines, service lines, valves and hydrants and creating a map to better aid with the operation of the water system. We will also map treatment processes and the development of a curb stop tie book.
Water System Mapping and GIS ApplicationsThis course takes the operator through the process of mapping your water system. We will go from mapping your whole water system without maps or information to upgrading existing maps and then to GIS applications for your water system.
Water System Microbes and Chlorine ChemistryThis seven hour course is intended for water system operators from TNC’s, NTNC’s, and CWS’s. The morning session will encompass 2 hours of microbiology, including protozoa, bacteria, and viruses. Where do they come from? How do they survive? And what health threats do they pose? The next 2 hours will be a movie on the Walkerton, Ontario E. coli outbreak of 2000. The afternoon session will be dedicated to chlorine chemistry. There are water characteristics such as pH and iron which interfere with the disinfection process. We will look at the chemical reactions which happen from injection point to the distribution system where disinfection by-products can form.
Water System Operation and Maintenance ManualsThis course will take you through the Water Supply Divisions Operation and Maintenance Manual guidance Document. We will go through all aspects discussing the detail that makes this document a key asset for your water systems sustainability. Operation and Maintenance Manuals are a requirement for Community and Non community water systems.
Water System Treatment with Hands-On InstrumentationThe course will review water and wastewater treatment including measurement techniques, chemical monitoring and how to use this information to manage your water system. Reviews will include hands on analyzers and break-out sessions with instruments. The review will include some of the latest technologies and discuss specifics concerning maintenance and quality assurance. Back to top
Arsenic in Drinking WaterThis class discusses how arsenic impacts the safety of drinking water and what you will need to do to comply with the arsenic rule. Topics include:
- Overview of Arsenic
- Where Does Arsenic in the Water Come From
- Health Effects
- Treatment Options
- Cost of Treatment
DWGWPD Rule UpdateThis class will review updates to the Water Supply Rule and will also include: New Division website, going paperless ∙ TCR Rule Revisions ∙ DBP ending Stage 1 and beginning Stage 2, 4th quarter 2013 ∙ CCR delivery to customer – Electronic Option ∙ State rule permitting – no more Temporary Operating Permits (TOPs). Replaced by Operating Permits with schedules following a Sanitary survey ∙ Ramping up issuance of Notice of Alleged Violation (NOAV) for state violations as precursor for issuing tickets – first initiative operating without a permit. ∙ New compliance staff person – focused on Operating Permit outstanding compliance activities, and outstanding significant deficiencies from sanitary surveys ∙ Updated templates/forms ∙ Questions/discussion
Groundwater RuleThe purpose of the rule is to reduce disease incidence associated with disease-causing microorganisms in drinking water. The rule establishes a risk-based approach to target ground water systems that are vulnerable to fecal contamination. Ground water systems that are identified as being at risk of fecal contamination must take corrective action to reduce potential illness from exposure to microbial pathogens. The rule applies to all systems that use ground water as a source of drinking water and became effective December 2009.
Intermediate and Advanced Incident Command System TrainingIn order to help the water sector achieve National Incident Management System (NIMS) compliance and be better prepared to manage emergencies, the US EPA previously offered water sector introductory Incident Command System (ICS) and NIMS training. This new 4-day training sponsored by the US EPA builds on the previous training and will help drinking water and wastewater utilities to operate as efficiently and effectively as possible during a large incident or event utilizing the ICS. Training participants will receive certification in both courses, which further enhances NIMS compliance within the water sector. What topics will be covered at the Water Sector ICS-300/400 Training and Certification? ICS-300 training will cover: (Exam at conclusion) ∙ ICS fundamentals ∙ Unified Command ∙ Incident management operations ∙ Resource management ∙ Planning process (the planning “P”) ∙ Demobilization, transfer of command, and closeout ICS-400 training will cover: (Exam at conclusion) ∙ Command and general staff ∙ Major and/or complex incident/event management ∙ Area Command ∙ Multiagency coordination ∙ Organizational relationships
Lead and Copper RuleLead and copper enter drinking water primarily through plumbing materials. Exposure to lead and copper may cause health problems ranging from stomach distress to brain damage. The treatment technique for the rule requires systems to monitor drinking water at customer taps. If lead concentrations exceed an action level of 15 ppb or copper concentrations exceed an action level of 1.3 ppm in more than 10% of customer taps sampled, the system must undertake a number of additional actions to control corrosion. Come learn the ins and outs of the current regulation and have your questions answered.
Long Term 2 Enhanced Surface Water Treatment RuleThe Long Term 2 Enhanced Surface Water Treatment Rule (LT2) applies to all systems with a surface water or GWUDI source and it is intended to improve control of microbial pathogens by requiring monitoring and, if necessary, treatment for Cryptosporidium. This class will be taught by representatives from Clancy Environmental Consultants, Inc. and Analytical Services Inc. This class is limited to surface water system personnel.
Microbial and Disinfection Byproducts Rule Training for Systems with Surface Water or GWUDI SourcesThe risk of waterborne disease outbreaks from microbial contaminants is a significant public health concern. In 1993, more than 400,000 people in Milwaukee got sick from ingesting Cryptosporidium in drinking water. More recent Cryptosporidium outbreaks in Georgia, Nevada, and Oregon have also caused illnesses. New federal regulations will help you better protect your customers from waterborne diseases. These rules are being implemented between January 2003 and January 2005. The Water Supply Division is hosting this free training course to provide operators a fundamental understanding of the new regulations.
- Why the rules were developed
- What specific requirements are applicable to your system
- How to assess your plant's performance using data collected to satisfy rule requirements, and
- What new technical assistance initiatives the Water Supply Division is implementing
Navigating VOSHA/OSHA for Water and Wastewater SystemsThis course will explain how to use the VOSHA and OSHA websites to obtain information that will help prevent injuries, clarify regulations, and instruct employees about safety in the workplace.
New Groundwater RuleThe purpose of the rule is to reduce disease incidence associated with disease-causing microorganisms in drinking water. The rule establishes a risk-based approach to target ground water systems that are vulnerable to fecal contamination. Ground water systems that are identified as being at risk of fecal contamination must take corrective action to reduce potential illness from exposure to microbial pathogens. The rule applies to all systems that use ground water as a source of drinking water and became effective December 2009.
NEW VOSHA Hazardous Communication (Haz Com) RegulationsThe Hazardous Communication Standard is being updated to meet the needs of the changing world. Today we live and work in a global environment. National and international requirements can create confusion among those who need clear information to protect themselves. In this light, OSHA is incorporating the Globally Harmonized System of Classification and Labeling of Chemicals (GHS) which standardizes chemical information regardless of who produces it or where it is produced. Those individuals in the water and wastewater industry are directly impacted by these changes and must receive training in the new GHS format by December 1, 2013.
Practical Strategies for Compliance with Stage 2 Rule ChangesThis seminar covers the second stage of the Disinfection Byproducts and Long Term Enhanced Surface Water Treatment rule changes (DBP2/LT2), and is designed for water system operators from systems that currently run full-time disinfection systems (CWS and NTNC). Testing strategies will be discussed, as will an approach to establishing an Initial Distribution System Evaluation (IDSE).
Preparing the Disinfectant By-products IDSE report (Form 7) for Schedule 4 Systems & Getting Ready fThis class will provide you with all you need to complete the DBP IDSE report for standard monitoring. Those pre-registered for this class will be provided with their system’s DBP data and all they need to produce an approvable form. We will complete the form page by page, doing the necessary calculations, selecting Stage 2 compliance monitoring sites, and developing a compliance monitoring schedule. Completed forms are due to the state by schedule 4 systems no later than July 1, 2010. If you are unsure as to whether your system is required to submit this report by July 1, 2010 contact Doug Kievit-Kylar, Vermont Water Supply Division 802-241-3422 or firstname.lastname@example.org
Regulatory Roundtable for Small Drinking Water SystemsFederal and state requirements are constantly changing. Come hear about recent developments and find out what's in the pipeline. Ask about the latest security issues, arsenic regulations, and capacity programs. Which reporting forms are required and when are they due? How does a non-community system manage all these requirements? Are any new funding programs in the works? Hear the latest and ask the questions that YOU need answered. This course is offered at our Annual Conference.
Sanitary Surveys: How to Prepare & RespondThis seminar covers all aspects of a sanitary survey and how the water system operator can both prepare for the inspection and respond to the report. Topics covered include record keeping, source, treatment, disinfection, storage and distribution components that will be inspected during the survey. Sanitary surveys are designed to ensure that water systems are in compliance with the Water Supply Rule and provide safe drinking water to consumers.
Stage 2 Rule Disinfectants & Disinfection ByproductsThis seminar is designed for operators of community water systems (including consecutives) and non-transient, non-community (NTNC) water systems that continuously maintain a level of any disinfectant within the distribution system. The seminar will introduce systems to the new Stage 2 regulations regarding Disinfectant Byproducts (DBP) and standard monitoring requirements under Stage 2.
The Lead & Copper Rule: A Rule Refresher + Corrosion ChemistryLead and copper enter drinking water primarily through plumbing materials. Exposure to lead and copper may cause health problems ranging from stomach distress to brain damage. The treatment technique for the rule requires systems to monitor drinking water at customer taps. If lead concentrations exceed an action level of 15 ppb or copper concentrations exceed an action level of 1.3 ppm in more than 10% of customer taps sampled, the system must undertake a number of additional actions to control corrosion. Come learn the ins and outs of the current regulation, about what makes water corrosive, and have your questions answered.
Total Coliform RuleThe Total Coliform Rule (TCR) is the federal regulation under the Safe Drinking Water Act (SDWA) that sets maximum contaminant levels (MCLs) and monitoring requirements for certain biological contaminants. It requires every public water system to periodically collect samples and analyze them for bacteria called coliforms. The number of routine samples required each month, quarter, or year depends on your system size and source water. Come discover exactly how the rule applies to your system and have your questions answered.
Total Coliform Rule and Bacteriological TestingThe Total Coliform Rule requires public water systems to sample in accordance with a written sampling plan subject to review and approval by the Water Supply Division to ensure the entire distribution system is monitored for contamination. The number of routine samples required each month, quarter, or year depends on your system size and source water. Come discover exactly how the rule applies to your system and have your questions answered.
Turbidity, Filters and the LT1ESWTRThe risk of waterborne disease outbreaks from microbial contaminants is a significant public health concern. New federal regulations will help you better protect your customers from waterborne diseases. These rules are being implemented between January 2003 and January 2005. Small systems that have a source of surface water, or of groundwater under the direct influence of surface waters, will need to comply with these rules soon. This seminar covers:
- Why the rules were developed
- What specific requirements are applicable to your system
- How to assess your plant's performance using data collected to satisfy rule requirements
- How the LT1ESWTR and the Disinfectant/Disinfectant Byproducts Rule will coincide
Understanding the Total Coliform RuleThe Total Coliform Rule (TCR) is the federal regulation under the Safe Drinking Water Act (SDWA) that sets maximum contaminants levels (MCLs) and monitoring requirements of certain biological contaminants. It requires every public water system to periodically collect samples and analyze them for bacteria called coliforms. The number of routine samples required each month, quarter, or year depends on your system size and source water. Discover exactly how the rule applies to your system and have your questions answered.
Vermont Rule Update and Sampling SeminarDesigned for water operators or representatives of community and non-transient, non-community water systems serving 3,300 or less, this seminar covers recent changes to the Safe Drinking Water Act (SDWA) and the Water Supply Rule. Sampling protocol and recommended procedures will be covered in detail. Upon completion of the course, CWS and NTNC systems serving a population of 3,300 or less will receive a one-time $500 testing credit at an approved laboratory. If the course fills up, only one person per system/organization will be permitted to attend.
Vermont Source Water WorkshopThe purpose of this workshop is to help water system operators and municipal officials learn practical techniques for source water protection. The workshop will feature speakers from a variety of state and local organizations who are working to protect Vermont's drinking water. Specific information will be provided about how to address potential threats to drinking water including underground storage tanks, septic systems, agriculture, and transportation related activities. Attendees will learn from case studies how to work within their communities to implement their water system's source water protection plan.
VOSHA 10-Hour Certification CourseThe first half of the OSHA 10-hour Construction Course covers certain OSHA-mandated topics, such as an overview of VOSHA, Health Hazards in Construction & the focus four (Fall Protection, Struck by, caught between, and electrical safety). The remaining 5 hours of the class is customized to address other OSHA Construction training topics that pertain specifically to your operations (example: scaffolding, excavations, trenching and confined space, stairways & ladders, cranes, PPE, and tools & equipment). So attendees leave the class armed with training, reference materials, and information that is truly meaningful. Each attendee will receive a “10 hour card”, issued by OSHA Training Institute, Keene State College. This card is valid proof of the OSHA outreach training throughout all US states and Territories where OSHA operates.
Water Supply Rule UpdateDesigned for water operators or representatives of community and non-transient, non-community water systems serving 3,300 or less, this seminar covers recent changes to the Safe Drinking Water Act (SDWA) and the Water Supply Rule. Sampling protocol and recommended procedures will be covered in detail. Back to top
Cardio Pulmonary Resuscitation (CPR), SAVE A LIFE!The focus of this presentation is what providers need to know to perform Cardio Pulmonary Resuscitation (CPR) thereby initiating the chain survival. How to perform prompt, high-quality chest compressions for adult, child and infant victims, providing appropriate rescue breaths, practicing 2 rescue team CPR, relieve choking, and the use of Automated External Defibrillator (AED) will be reviewed. *Full wastewater operator credit is offered only to those taking the class for the first time. Those wastewater operators taking this class as a refresher will received 2 TCHs.
Chlorine/Sodium Hypochlorite Safety TrainingThis course covers the following areas:
- Physical properties of chlorine
- Health hazards
- Container values/pressure reliefs
- Container use
- First aid
- Self-contained breathing apparatus
- Emergency response procedures
Electrical Safety in the WorkplaceThis course will focus on general electrical safety in the workplace and specifically in water and wastewater facilities in accordance with OSHA/VOSHA regulations.
Excavation Safety for Water and WastewaterDesigned specifically for water and wastewater system operators and maintenance workers that do excavation in public roads, this course will cover the following objectives: ∙ Safe trenching techniques ∙ Current regulations ∙ Operator responsibilities ∙ Vehicle movement in a construction zone ∙ Signage, barriers, and bridges ∙ Confined space entry practices and regulations ∙ Latest safety equipment ∙ Team approach
Excavations and Traffic HazardsThis class will be an introduction to the OSHA standards for excavations. It will cover: OSHA definitions, competent person requirements, excavation rules, rescue planning, safety gear, and trench box use. Traffic safety will also be discussed using OSHA, ANSI, and MUTCD information.
Hazardous Communication and Introduction to HAZWOPERCommunicating hazardous situations in the workplace is of vital importance to employers and employees; learn what is required under OSHA/VOSHA regulations. Hazardous Waste and Emergency Operations (HAZWOPER) is covered in the general industry standard 29 CFR 1910.120. This training will focus on the regulatory issues involved in emergency response to hazardous waste incidents. Topics such as emergency response and response plans, safety and health plans for response, varying levels of responder designation, including: awareness level, operations level, technician level, specialist level and incident command, as well as the required training of these levels will be covered.
Hazardous CommunicationsCommunicating hazardous situations in the workplace is of vital importance to employers and employees; learn what is required under OSHA/VOSHA regulations.
Hoist & Overhead Crane TrainingLearn about hoist and overhead crane safety, including inspection programs, proper use and maintenance, and clarification of pertinent VOSHA regulations.
ICS/NIMS TrainingThis seminar is an introduction to the emergency response resources available through FEMA. It introduces the Incident Command System (ICS) and the National Incident Management Systems (NIMS) and provides a foundation for further study. It also explains the relationship between ICS and NIMS. NIMS 700 provides a consistent nationwide template to enable all government, private-sector, and non-governmental organizations to work together during emergencies.
PLEASE NOTE that after registering with VRWA, all participants also need to register at: http://www.horsleywitten.com/ICStraining/ics-nims-datesloca.html