Course Descriptions

Computers

Basic Computer Operations

This training will cover the basic operations of a Windows driven computer system. Laptops will be provided for the attendees who will have the opportunity to practice basic operations skills. Topics include start up of the computer, computer control panel settings, program start up, file and folder creation and saving operations, printing of files and basic email operations. There is limited seating for this course and preference is given on a first come, first serve basis. 

Computers: Intermediate Excel

This seminar covers intermediate computer fundamentals specific to operators and managers of water and wastewater treatment plants. Participants will use spreadsheet software to create and interpret complex graphs dealing with plant treatment; gain hands-on experience in programming complex calculations that can provide pertinent information in seconds; use environmental software to calculate chemical dosages; and receive chemical feed calculation software for free (valued at $25). Prerequisite: Introduction to Excel course, or prior knowledge of Excel. Please note: If you attend both Excel courses in the same VRWA academic quarter for water credit, you will only receive credit for one of the two courses.

Computers: Introduction to PowerPoint

Course will cover PowerPoint fundamentals specific for operators and managers of water and wastewater treatment plants. This particular session will teach participants how to create and run powerful graphic presentations for board meetings, training and most of all for public meetings. This course is designed for beginners, intermediate and advanced users of PowerPoint. Participants will learn how to create basic text slides, slides with pictures, sounds, animations and graphs and how to tie them all together to create exciting presentations.

GPS and GIS for Water and Wastewater Systems

This course will cover how GPS works and why GPS is valuable for water and wastewater systems. We will learn how to use simple consumer grade units (provided) to collect points, tracks, and routes. We will also explore changing attributes associated with the features being collected, and using the GPS unit to navigate to an unknown location. Participants will then download GPS data onto computers using free GIS software called QGIS. We will learn how to transform data into shapefile and KML formats so that it can be used with a variety of online mapping applications like Google Earth and the ANR NR Atlas. We will also spend some time trying QGIS itself, which is a powerful GIS software program that brings together available data with water and wastewater information and create custom maps.

Introduction To Excel

This training will cover computer operation fundamentals and the basics of Excel, as used by water and wastewater treatment plant operators and other system personnel. Participants will learn the basics of Excel spreadsheets. This course is recommended for operators and others with some working experience with computers. Each attendee will be working on a dedicated laptop computer as provided by VRWA throughout the training session.

Introduction to Microsoft Access

This seminar will cover the basics of databases and Microsoft Access. Emphasis will be on using Access to manage water ans wastewater treatment plant operations.

Social Media-Tools To Improve The Information Exchange Process

This training will cover various social tools that are now available to individuals and systems. Information will be presented on how these tools can be used to improve processes for the receipt of information and also how these tools can be used to distribute information to industry contacts and those you provide service to. Attendees will learn how they can set up and activate various social media tools via their computer or mobile phone device. *1.5 TCH for wastewater operators.

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Events

Annual Conference

Training and roundtable topics include project management, funding options, VOSHA regulations, well rehabilitation, and more. All sessions award training contact hours (TCH) towards renewal of operator certification. Join us for a day packed with training sessions, awards, exhibits, and prizes! Register here for the Annual Conference!

Annual Conference and Trade Show

Who Should Attend Operators, managers, directors and other representatives of water and wastewater systems, as well as regulators and industry vendors. Location Lake Morey Resort, Fairlee, Vermont. Fairlee is near the Vermont--New Hampshire border about 20 miles north of White River Junction. Directions: From I-91, take Exit 15. The resort entrance road is just west of the exit. Golf Tournament Our Thirteenth Annual Golf Tournament will be held on Wednesday, May 7. Come join VRWA team members, directors and others from the industry for an exciting round. The tournament begins at 12:30pm. Luncheon & Annual Meeting Our awards luncheon and Annual Meeting on May 8 is the perfect chance to talk shop with your peers. And don't miss a return appearance by Vermont storyteller Willem Lange. Sessions The early-bird session will begin at 8:00am on Thursday, May 8. Other sessions will take place throughout the day beginning at 9:30am. Topics scheduled to include: ∙ Becoming More Efficient in Water and Wastewater Facilities ∙ Lake Champlain Phosphorus TMDL: How We Got Here And Where We Might Be Going ∙ Your Aging Water Infrastructure - Reducing Risk ∙ Chemical Feed Pumps and Troubleshooting Issues for Water and Wastewater ∙ How To Have A Sustainable Water System Training contact hours for water and wastewater operators will be awarded. Earn up to 3.5 TCH. Trade Show More than 40 industry vendors anticipated to display their products and answer questions from 8am-3pm on May 8. Keep an eye out for door prizes. In addition, VRWA will be offering a special prize drawing and giveaways. Lodging The resort's overnight package includes your hotel room and dinner on May 7, a full breakfast in the dining room on May 8, and use of all resort facilities. Rates are $162/night ($234/night for double occupancy), plus 9% Vermont rooms & meals tax and a 19% service charge. Reservations should be made directly with Lake Morey Resort; call 800-423-1211 and mention Vermont Rural Water.

EPA Collaborative Workshop

We will be discussing and prioritizing the training needs for small water system operators in Vermont. The operators input is our best tool for planning future training sessions. State and federal regulators will also be present and aid in the discussion from their perspective.

Forum on VRWA's Programs

In need of a specific type of training? Need more onsite help? Make your voice heard! Come join us for a morning's discussion and complimentary lunch as we discuss the needs of water systems and set program priorities for the coming year. Water operators, system owners, water board members, state regulators from Vermont DEC, EPA Region I representatives, and VRWA staff will be in attendance.
  • Identify Training and Technical Assistance Needs for Water Systems
  • Network with Operators, Owners & Regulators
  • Impact Priorities for VRWA's field staff
  • Click here for more infomation

Introduction to Incident Command-ICS 100

\This course provides training on and resources for personnel who require a basic understanding of the Incident Command System (ICS). This course introduces the ICS and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the ICS. It also explains the relationship between ICS and the National Incident Management System (NIMS).

Working Smarter With Your Resources in Tough Economic Times

This no-cost, half-day workshop is intended to provide small drinking water and wastewater utility superintendents, operators, and town administrators with tools and resources for smart budgeting, rate setting, and how to communicate your message to customers and other stakeholders. The goal of this workshop is to provide utilities with efficient management tools to help them make the most of limited resources. The workshop will include presentations on several topics with hands-on activities for participants. Note: EPA cannot attest to the accuracy of non-EPA information provided by non-Agency speakers. In addition, EPA does not endorse any non-government products, services or enterprises. Water or wastewater operators may receive 3 CEU, CLP, or TCH credits for participation in this workshop.

Workshop on Federal Disaster Funding

The U.S. Environmental Protection Agency (EPA), in coordination with the Federal Emergency Management Agency (FEMA), is presenting a one-day workshop on a new web-based tool, targeted to water and wastewater utilities, that provides current information on a variety of federal disaster funding programs. During the workshop, participants will be able to use the new tool, receive critical information on federal disaster funding for water/wastewater utilities, and learn from FEMA personnel about the Public Assistance Grant Program from a water sector perspective.

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Exam Preparation

Advanced Water Treatment Review

This course is designed as a short course review for Water Operators taking their class 3 or 4 Water certification exam. The course is also a good review for Water Operators who hold a class 3 or 4 Water operator certification. We will be discussing pre-treatment processes, coagulation, flocculation, filtration, disinfection, Ion exchange, aeration, corrosion control processes, pumps, math and sampling and monitoring.

Class 2 Certification Review

This course is geared for people taking the Class 2 exam. We will be taking a 100 question exam and going over the answers as our review.

Class 3 Water Certification Review Class

This course is designed as a short course review for water operators taking their class 3 water certification exam. The course is also a good review for water operators who hold a class 3 water operator certification. We will be discussing pre-treatment processes, coagulation, flocculation, filtration, disinfection, ion exchange, aeration, corrosion control processes, pumps, math, sampling and monitoring. 

Class 4 Water Certification Review

This course is designed as a short course review for water operators taking their class 3 or 4 water certification exam. The course is also a good review for water operators who hold a class 3 or 4 water operator certification. We will be discussing pre-treatment processes, coagulation, flocculation, filtration, disinfection, ion exchange, aeration, corrosion control processes, pumps, math, sampling and monitoring. 

Dairy Wastewater Exam Review

This wastewater exam review class will prepare operators for the State of Vermont Dairy Exams. Attendees will be provided 2 days of in-depth dairy wastewater training and test taking skills.

Groundwater Treatment - Class 3 Exam Review

This course consists of four exam review sessions. Session 1 covers: SDWA, contaminant groups, health risks, monitoring schedules, sampling, Water Supply Rule, Total Coliform Rule, operator certification, microbiology, and waterborne diseases. The hydrologic cycle, groundwater sources, water quantity, water quality, water conservation and source protection will also be discussed.

Session 2 will discuss basic groundwater chemistry including pH, alkalinity, acids, bases and corrosion control. This session will give an overview of distribution hydraulics and water system design, including pressure and force, hydraulic grade line, head loss, flow and thrust blocks and cross-connections. It will also review the basics of operator safety, including electrical, confined space, chemicals, and trench safety.

Session 3 will include Iron & Manganese treatment, lime softening, and ion exchange treatment methods.

Session 4 will cover fluoridation, adsorption (activated carbon), aeration, membrane processes, and disinfection. A discussion on test-taking strategies and a practice exam will also be included.

Small Systems Class 2 Operator Certification Course

This course is designed for those who will be taking the VT Class 2 Water Operator Certification Exam. The sixteen-hour program provides a survey of all aspects of operating a small public water system: SDWA requirements, sampling, water sources, well construction, source protection, storage, distribution, hydraulics, cross-connections, safety, disinfection, and treatment. This course is not designed for the operators of transient systems (TNCs).

Water Operator Exam Preparation (Class 2, 3, 4 & D)

Review test-taking techniques and key material in preparation for the Vermont Water Operator Certification Exams. Attendees will have the opportunity to ask questions on exam material.

Water Works Math

This 3-day course focuses on preparing for the math problems on the certification exam and may be taken as part of the Vermont Long Course or separately. Participants will learn an effective strategy for setting up and solving word problems. Topics include fractions, decimals, percents, equations, unit conversions, word problems & formulas that involve area, volume, pressure, flow, velocity, chemical dosage, and other water works topics.

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Math

Advanced Math for Water Operators

This course covers advanced math concepts that are frequently used by water operators. Topics include hydraulics, pressure, flow, and detention times.

Basic Math for Water and Wastewater Operators

This is a basic math course for operators. The formulas covered will be area, volume, psi, temperature and detention time.

Basic Math for Water Operators

This is a basic math course for water operators. The formulas covered will be area, volume, psi, temperature and detention time.

Math Review for Wastewater Operators

This class will focus on working with wastewater math formulas, especially how to deal with equations where the value you want is buried in the rest of the formula (like many of the problems on ABC operator certification exams). Using "circular math" will enable you to do Algebra without having to use the "A"-word! Please bring pencils and calculators.

Small Systems Math Review

This course focuses on practical math skills for water oeprators. Students will learn an effective strategy for setting up and solving word problems. Topics include fractions, decimals, percents, equations, unit conversions and word problems. We will also work with the formulas for area, volume, pressure, flow, velocity, chemical dosage, and other waterworks topics.

Units and Basic Math Conversions

This course is designed to help operators better understand the metric system. Upon completion of this session operators should be able to convert English into Metric and Metric back to English in relation to drinking water and wastewater plants. Attendees will learn how to convert combinations of units (gpd to L/min etc.). Attendees will also receive computer software that will calculate Metric to English, English to Metric, Metric to Metric and combinations. Also learn calculator and basic algebraic techniques.

Water System Math Review

This course focuses on practical math skills for water operators. Math topics covered will include fractions, decimals, percents, equations, and unit conversions. Attendees will learn effective strategies for setting up and solving word problems. In addition formulas for area, volume, pressure, flow, velocity, chemical dosage, and other waterworks topics will be covered. This training is applicable for existing operators and for those individuals planning the sit for upcoming certification exams.

Water Works Math

This course focuses on practical math skills for water operators. Students will learn an effective strategy for setting up and solving word problems. Topics include fractions, decimals, percents, equations, unit conversions, and word problems. We will also work with the formulas for area, volume, pressure, flow, velocity, chemical dosage, and other water works topics. 3-12 TCH courses offered.

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Operations and Maintenance

21st Century Membrane Application in the Water/Wastewater Process

This program looks at the application and use of membrane technology to address the ever tighter regulatory requirements in both water and wastewater. Through easy to understand graphics, terrific verbal presentation, and timely demonstrations, learn what common filtration methods look like today. Then we’ll define the various membranes in use today and see how the technology is being applied in a variety of applications such removing, bacteria, protozoa’s, viruses, dissolved minerals, toxic elements of water, etc. Next we visit the various types of membranes used. See how membrane pore size and pressure requirements are inverse to each other. We’ll see how membrane technology today is helping wastewater treatment plants meet enhanced nutrient removal requirements. See why wastewater operational modifications are needed to include membranes, and finally, we’ll study case history users of membrane technology and see just how it is applied.

21st Century Principles of Water/Wastewater Hypochlorite Disinfection and De-chlorination

This program looks at the most common mistakes water/wastewater systems make using hypochlorite and liquid based de-chlorinating agents. But it does much more—let’s compare and contrast on-site generation, high strength versus low strength hypochlorite. We’ll look at various sulfite de-chlorination, vitamin C, hydrogen peroxide, and de-chlorinating methodologies. Learn why it’s so important to measure delivered hypochlorite/de-chlorinating agent strength and rates of deterioration. Become expert at measuring hypo and dechlorination agents via hydrometers, refractometers, weight measurements and simple chemical tests. Learn how valuable simple pump dose calculations can be too minimize and maximize residuals. And why it’s so important to verify all pump settings via routine calibrations. We’ll also explore handling, safety and some little-known precautions to take when storing and using liquid based chlorination and de-chlorination compounds.

21st Century Principles of Water/Wastewater Hypochlorite Disinfection and De-chlorination

This program looks at the most common mistakes water/wastewater systems make using hypochlorite and liquid based de-chlorinating agents. Let’s compare and contrast on-site generation, high strength, versus low strength hypochlorite. We’ll look at various sulfite de-chlorinating, vitamin C, hydrogen peroxide, and other de-chlorinating methodologies. Learn why it’s so important to measure delivered hypochlorite/de-chlorinating agent strength and rates of deterioration. And even more………..a full day of great operating information.

5 Sure-Fire Ways to a Coliform “Hit” in your Water System…OR WORSE!

Operators understand just how easy it is to introduce pathogenic organisms into your water system. This program looks at 5 little-known paths to potential introduction of pathogens. Through superb computer graphics and supporting texts we’ll review the typical disinfection protocol in repairs to distribution systems and examine basic sampling techniques. Let’s then look at some of the little understood ways that leads to system contamination. Finally, we’ll look at the most common residual based test methods. See how and why some common chlorine test methods have little known interferences, and may even lead to false free chlorine residuals. Learn how to recognize these and other issues.

Activated Sludge Review and Biological Impact of Wastewater Constituents

This class will concentrate on activated sludge processes and will be a great review for the wastewater exam. We will also cover biological impacts of the following: ∙ High Strength Wastewater ∙ Fats, Oils and Grease ∙ Micro Constituents, including pharmaceuticals

Advanced Operator’s Certification Class 3&4

This training program is designed for new Class 3 & 4, for those training to become operators. The program will prepare individuals to take the Vermont State Class 3 & 4water operator certification exams. All aspects of water operations are covered during this multi-week course. Attendees are expected to attend all the given sessions. The following texts are required for this course and can be ordered directly from VRWA: Sacramento: Water Treatment Plant Operation, Volumes I & II ∙ AWWA Operator Certification Study Guide ∙ Math Handbook for Water System Operators

Affordable Control/Telemetry Systems for Water and Wastewater

This session will detail stand-alone control, remote monitoring, data logging and process/security alarms for pumping stations and treatment processes at water and wastewater facilities.

All About Tanks: Tank Types, Design & Maintenance

Is a new storage tank in your system's future? Want some tips on maintaining your current tank? This seminar covers finding a good site, proper sizing, and how to select the appropriate type of storage tank. Design and construction concerns will also be covered, including typical applications of pre-stressed concrete tanks.

Application & Maintenance of Progressive Cavity Pumps

This wastewater course will detail applications of progressive cavity pumps, as well as operations and maintenance. Actual pump components will be on site for demonstration purposes. This course will benefit those involved in wastewater equipment purchasing, operations and maintenance.

Applied Wastewater Analysis (two-day course)

This is a 2-day workshop; September 12 and 13. This course is designed to improve your laboratory technique and provide hands-on practice in performing test methods important to biological wastewater treatment facilities. In addition to a review of basic BOD test methods, the TOC and COD methods will be covered and compared. Test methods will include introduction to pH measurement, colorimetric measurement of phosphorous, and nitrogen monitoring using the TNT method. This course is intended for managers, operators and laboratory technicians working in biological wastewater treatment plants.

Applied Water Analysis

The seminar is designed for public water system operators who regularly measure chlorine residual, turbidity, and pH for operations. The seminar will cover the five steps of the analytical process, review general laboratory practices, and evaluate method performance. We will also discuss the procedures used to perform measurements on chlorine residual, turbidity, and pH.

Asset Management

This seminar covers best practices to secure financial capacity for public water and wastewater systems.  Topics will include; evaluating current assets, system inventory, tracking expenses, full cost pricing, and future steps for financial security.  Several asset tools including the EPA Check Up Program for Small Systems (CUPSS) will be showcased.  The CUPSS program will be distributed to all attendees.  This course is designed for NTNC and Community Water Systems and Community Wastewater Systems. 

Backflow Prevention Installation and Maintenance

One of the major sources of contamination in a water system is from backflow and backsiphonage. We will explore types of backflow prevention devices that can be utilized to prevent hazards associated with levels of contamination from minor to severe. This training will also focus on Vermont regulations, testing, and operation and maintenance of backflow devices.

Basic Electrical Workshop

This course provides water and wastewater operators the skills to work with electricity by covering the following topics:
  1. Electrical Safety Awareness
  2. Lockout-Tagout Overview
  3. Basics of AC and DC Electricity
  4. Electrical Devices and Print Reading
  5. Basics of Troubleshooting Instruments
  6. Basics of Troubleshooting Circuits
  7. Hands on Testing of Circuits

Basic Wastewater Lab Class

This course will offer the students a chance to learn in a “hands on” manner, proper lab techniques, equipment calibrations,  quality assurance, calculations and reporting practices for the analysis of pH, Total Residual Chlorine and Total Suspended Solids.  Each student will have the opportunity to perform each of the analyses from sample preparation, standardization, through the entire analytical procedure including all calculations, bench sheet requirements and reporting.  This is an excellent opportunity to learn from a person who has been evaluating laboratory procedures throughout New England for over 25 years.

Basics of Motors, Drives, and Energy Efficiency

This course covers the basic operational parameters of electric motors and variable frequency drives (VFDs). Emphasis will be placed on the benefits of energy-efficient motors and VFDs. Basic motor concepts and characteristics will be presented. In addition, attendees will perform simple calculations and take part in basic VFD programming exercises. This seminar is designed for both water and wastewater operators.

Basics of Rate Setting

Are you familiar with the data needed to establish proper rates for your water system? Learn more about rate setting when we cover the following topics: basics of a yearly budget; connection fees; covering capital improvement costs; various rate structures; and approaches to cover costs.

Becoming an Efficient & Effective Water Board Member

Short presentation on what water board members need to know about their water system, including infrastructure, staffing, and budgets. The presentation will be followed by roundtable with a local water board with plenty of time for questions.

Campground Water System Operations & Maintenance

This workshop is designed for campgrounds and seasonal water systems. This course will cover start-up and shutdown procedures, a review of current regulations, responses to a positive coliform hit, sampling protocols, and general operation and maintenance tasks.

Capacity Development Seminar - Operation and Maintenance Manuals

Capacity is the overall ability of a system to plan for, achieve, and maintain compliance with applicable drinking water standards. This involves the technical, managerial, and financial management of the water system.

The focus of this class will be on developing an Operation and Maintenance Manual for your water system. Templates on how to develop these manuals will be handed out during class.

Please bring information regarding your water system to the class to aid with discussions (type of source, knowledge of distribution system, etc.).

Chasing Thermal Demons

Take what you know about how temperature affects your water/wastewater process, and then be prepared to take a 21st century viewpoint. First, let’s review the various water/wastewater processes, and discuss the net effect temperature has on just about every facet of the plant. Next, we’ll take a look at the six most common apparatus used to measure temperature. Compare and contrast this apparatus to find the right measurement tool. Lest we forget that all temperature measurement apparatus must be routinely and regularly calibrated, we review common calibration protocol demonstrating the typical 0° C DI ice and 100° C DI boiling water calibration process. See how important the NIST traceable reference is to accurate measurements. Find out why proper documentation is the key to meeting most regulatory requirements. After taking this class, you will have a whole different perspective on the role temperature plays in the process.

Chemical and Fluoride Feed Pump Repair

This hands-on class covers the repair of both chemical and fluoride feed pumps.

Chemical Feed Pumps

This seminar covers the proper operation and troubleshooting of chemical feed pumps used in water systems. Also covered are types of pumps, sizing, chemical strength, chemical control, and the chemicals we see in the systems.

Chlorine Chemistry and Disinfection for Water and Wastewater Systems

This course will cover basic chlorine chemistry, breakpoint chlorination, and how other constituents in water react with chlorine. We will also cover O&M of your chlorination system.

Chlorine Chemistry for Water Operators

This course will explore chlorine chemistry and drinking water treatment. What chemical reactions occur when you add chlorine to water? How does chlorine react with iron and manganese? What is breakpoint chlorination? What is CT and how is it calculated? Understand your chlorine disinfection system and how it works more thoroughly.

Chlorine Testing for Small Systems

This workshop is designed to teach proper techniques for the analysis of chlorine in water. Analytical technologies covered will include colorimetry and the testing parameters associated with chlorine analysis. The objectives will be met by presenting test theory and by incorporating practical applications of analytical techniques with hands-on experience with testing systems. Students will analyze water samples and standards.

Cleaning and Redevelopment of Public Water Supply Wells

This session will cover well maintenance strategies, techniques, and applications for unplugging wells. The economics of well development and purchasing well rehabilitation services will also be discussed.

Coagulation & Jar Testing

Coagulants are used to remove microparticulate matter in surface water treatment plants. This course reviews what coagulants are available, what they offer (and don't offer), and what flocculants do and how they may help. It will also cover the use of jar testing to determine whether your coagulation process is optimized, including what jar testing cannot show you. Jar testing allows the operator to experiment with different dosages to achieve the most specific dosage calculation for a particular plant.

Collection System Blueprint Reading

This session is designed to help participants develop an understanding of how working drawings are organized and how to utilize the information contained within them. Participants will receive instruction on reading and reviewing the Record Issue drawings* used to construct collection systems. Attendees will become familiar with the design and construction of civil, mechanical and some electrical systems through the use of graphics. (* Record Issue drawings incorporate comments from the field.)

Collection System Maintenance

Learn how to assess your wastewater collection system and build baseline knowledge about the condition of your infrastructure. We will discuss how smoke testing can help you find problems and identify which are most urgently in need of correction. The session includes plenty of real-life examples. Learn how to plan for contingencies and come up with a maintenance schedule and budget.

Comparing Alternative Disinfection for Water/ Wastewater Operators

This training will explore the pros and cons of chlorine compared and contrasted against alternatives, chloramines, chlorine dioxide, ozone, UV, mixed oxidants, ultra-filtration and other disinfectants and how they may help in meeting requirements for the Disinfectant Byproducts and upcoming Groundwater Rules.

Consumer Confidence Reports

This course is designed for water operators who have never prepared a Consumer Confidence Report (CCR) before. All Community water systems must deliver an annual water quality report to their customers. What goes into a CCR? What should it look like? At these sessions, you will find out all you need to know and have an opportunity to prepare a CCR for your system.

Corrosion Control for Water Systems and Much More

Corrosion Issues Water Operators Face: This training session will focus on distribution system corrosion and methods to combat it. Topics covered include: what is corrosion and what causes it, why some waters are more corrosive than others, problems corrosion causes, lead/copper rules, using phosphates and pH adjustment to combat corrosion. Polymer - An Operators Owner’s Manual: This session focuses on the use of polymer for solids separation. Topics covered are what is polymer and how does it work, storage and handling, mixing and using polymer, how to make adjustments, spill clean-up. How Setting Goals Can Impact Your Plant and Your Life: Setting goals is an easy and extremely effective way to make a huge difference in your work and life. In this short session we’ll cover what a goal is and how to go about achieving it.

Corrosion Control Technology

The Lead and Copper Rule, when exceeded, can be an overwhelming process to manage. This 4 hour session will define the Lead and Copper Rule; look at the factors which cause corrosion; look at water quality parameters that can be tested to determine the cause of the aggressiveness; and look at water treatment technologies and optimization procedures to get your water system back in compliance.

Corrosion Control: Getting Back in Compliance

This course will look at aggressive water characteristics, what causes corrosion, lead and copper hits and the technologies available to prevent or treat corrosion in your water system. This class will also discuss getting back into compliance with the Water Supply Division.

Corrosion Management for Potable Waters: It’s Not Just Water Chemistry

This class will define potable water corrosion, the benefits of determining corrosion indexes, examining water quality issues like pH, temperature, TDS, hardness, and alkalinity. Other issues discussed will be disinfection, (type/residual), distribution piping, flushing schedules, treatment process, coupon studies, and electrical grounding which can all affect corrosion. Typical corrosion control practices are reviewed, compared and contrasted.

Corrosion Management in Potable Waters: It's not just water chemistry

This workshop defines potable water corrosion, the benefits of determining corrosion indexes, and examines water quality issues such as pH, temperature, TDS, hardness, and alkalinity. You will learn that effective corrosion control in potable water requires more than water chemistry studies. Disinfection (type/residual), distribution piping, flushing schedules, treatment process, coupon studies, and electrical grounding all play a major role in total system corrosion. Typical corrosion control practices will be reviewed, compared and contrasted.

Cost Savings through Electrical Energy Efficiency

This course will help water and wastewater operators understand their facility’s electric usage bills and the equipment usage behind them. The participants will also learn electric costs through energy efficiency at their plants. Participants will perform basic calculations and learn about actual energy efficiency projects at similar facilities in Vermont. *PLEASE BRING A COPY OF YOUR FACILITY’S ELECTRIC BILL TO THIS CLASS*

Coupling Wastewater Nitrification and Denitrification

This class trains operators to understand nitrification/denitrification and to successfully use these bacterial conversions to allow for better process control and operations. The class will also discuss cyclic aeration and its cost-saving results. Cyclic aeration also enables operators to have better control over their process.

Cross Connection Control for Small Water Systems

This course is designed to introduce small water system operators to cross connection control in their water systems. We will learn the theory behind back siphonage and back pressure, how to recognize backflow situations, and what devices can be installed to protect your water system from contamination due to backflow.

Cross Connection Control Seminar

Designed for all water system operators, this seminar will discuss contamination caused by backflow. Cross connections in a water system allow backflow conditions and could lead to potential health risks. Backflow preventer devices will be demonstrated, and the level of protection they provide will be discussed.

Deciphering the Consumer Confidence Report (CCR) for Your Customers

An integral part of the Safe Drinking Water Act (SDWA) is the yearly report for consumers regarding water quality in community water systems, the Consumer Confidence Report (CCR). We will look at representative CCRs and discuss the various constituents that may be found in water, MCLs, MCLGs, the chemistry, and how to deal with questions asked by consumers regarding their water.

Determining Proper Chemical Dosage: Simulating your Treatment Process

Designed for water operators, this seminar presents common jar test procedures. Learn how to simplify the common jar test protocol and the details of performing this test. It's not just for surface waters anymore! Learn to simplify your chemical dose calculations for coagulants, corrosion control chemicals, polymers, disinfection demand, permanganate demand, and others. Learn why paying attention to jar shape, flash mix "G" curve, point of addition, and verification sampling can provide solid, verifiable chemical dosage information.

Distribution Certification Course, Class D Operations

This course is designed for those involved with the distribution of potable water who are seeking a Class D certification. The texts for this course will be: Water Distribution System Operation and Maintenance, Sacramento Series; Math Handbook for Water System Operators, and the AWWA Operators Certification Study Guide. Topics in this class will include: • Distribution certification • Water Supply Rule • Water sampling procedures • Basic water chemistry • Water hydraulics • Distribution system design • Tank design • Blueprint reading • Pumps and pumping • Valve operation and maintenance • Cross connections • Hydrants and flushing program • Meters and backflow • Leak detection • VOSHA regulations • Instrumentation and controls • Water mathematics

Distribution System Maintenance, Line Installation and Repair

This course demonstrates proper techniques for water line installation and repair. The following information will be presented:
  • Installation and repair of water mains
  • Repair of service line connections
  • Preparing for an emergency break situation
  • Trench safety techniques

Distribution System Repairs

This training will cover various aspects of distribution system component repair techniques. Some limited information on collection system repairs will be incorporated into the training. Various components and repair techniques & procedures will be discussed. Basic information on related worker safety issues will also be covered for given repair situations.

Effective Communication & Conflict Resolution for Water/Wastewater Operation Specialists and Manager

Conflict, strife and opposing points of view are a part of the workplace and part of life; you cannot change that. But you can change the way you react and manage conflict when it does occur. At this seminar you will learn the communication and conflict management techniques that will make you more effective, more productive and improve relationships. For any manager, knowing how to deal with people is a must. Whether it is contractors or elected officials, managers must know how to communicate. Communicating with staff may be most important. Likewise, staff needs to know how to best communicate with the manger, and each other. The technical skills managers and staff need are important, but so are communication skills. Real life water and wastewater experience will be discussed. If you think your community or organization could benefit from improved communication, consider this course.

Emergency Response Training

The course prepares drinking water operators to respond to an emergency situation at their facility. Topics include:
  • Introduction to emergency planning
  • Identifying possible problems
  • Responses to a given emergency
  • Discussion of best approach for given emergency
  • How emergency planning can be applied at your facility

ENERGY STAR: Portfolio Manager Benchmarking for Water and Wastewater Treatment Facilities

The workshop will provide interactive instruction on entering energy use information into the ENERGY STAR benchmarking tool. Wastewater treatment facilities larger than 0.6 MGD average flow will leave with a benchmark ranking from 1-100 letting them know how well their facilities perform from an energy standpoint. All facilities, including drinking water facilities and smaller wastewater facilities, will learn how to use the tool to track energy improvements, calculate their carbon footprint, and set a target for improving baseline energy use. We will discuss incentive payments available from electric utilities for energy efficiency upgrades and the opportunities for renewable energy use on site. Participants need to bring the following information. For averages, bring the annual average. 1. Monthly Average Daily Influent Flow for 12 months 2. Design Flow (MGD) 3. Average Influent Biological Demand (BOD) Concentration: (mg/l) 4. Average Effluent Biological Demand (BOD) Concentration: (mg/l) 5. Whether you have Fixed Film Trickle Filtration Process: Yes or No 6. Whether you have Nutrient Removal: Yes or No 7. Your Facility Zip Code 8. Energy use for each meter or bill received at the facility in both the units used on the bill (kWh, therms, etc.) and dollar cost. Possible billing or meter types include electric, natural gas, diesel, propane, liquid propane, steam, fuel oil types 1-6, coal, coke, chilled water, kerosene, wood, or other. You may bring energy data as paper bills or in a spreadsheet on a USB drive or CD. We need at least 12 consecutive months of energy data, but you may bring more if you want to compare your performance over time or find out if a prior upgrade is performing as you had hoped.

Evening Roundtable Discussion

This program offers water system board members a chance to discuss their responsibilities and long-term goals.

Topics include:

  • Goals and policies of water system boards
  • Financing water systems
  • Management of water systems

Everything You Need to Know About Water System Repair

This training will have multiple presentations on: Hydrant and Valve Maintenance (Clow Valve Company-Bennington only, Kennedy Valve-Springfield only) Kravitch Machine Company- (Water Tools) see a demonstration on how to change out a rounded 2” square operating nut and other minor gate valve repairs simply by removing the valve box lid and going to work.  No digging up your valves and tearing up the streets - Repairs and replacement through your valve box. Ridge Tool Company - Training to include topics covering pipe, cable and sonde locating. Will discuss basics such as how to create a signal to locate, as well as how environmental factors and conditions act on those signals in both pipe as well as sonde locating. Bingham and Taylor- Other Waterworks specific tools and plastic valve boxes Ferguson Waterworks – Service line training from corporation and saddle to the meter

Filament Staining and Identification Course

This course for wastewater operators covers the following areas:
  • Review of microscopic examination of wastewater
  • Types of microscopes and their use
  • Introduction to staining filaments
  • Hands-on staining and examination of filaments for identification.

The book will be used for most of the classroom identification of stained filaments. Due to the high cost of the book, copies will be available for free loan on the day of the course. The hands-on staining and identification portion of the course will be approximately 2 hours.

Dress accordingly, staining is messy and permanent. Registered students should bring samples and microscopes if available.

Fire Hydrant Maintenance and Installation

This class will focus on design, types, installation, maintenance, locks, and flushing programs. This will be a hands-on demonstration class.

Floating Islands Wastewater / Stormwater Treatment Systems

Learn about  Floating Island Treatment Wetland technology and its ability to purify water by significantly reducing nutrient levels. This process mimics the ability of natural wetlands to improve water quality by bringing a “concentrated wetland effect” to any water body – in this session, aerated facultative lagoons and storm water containment ponds.

Fluoridation and Water Systems

"Hands-On Fluoridation for Drinking Water Operators-- Community Water Fluoridation Program." This session will cover the history of fluoride, regulatory requrements, safety procedures for handling fluoride, along with technical sessions on fluoridating and testing your system.

Fluoridation Update and Chemical Feed Pump Operation

This class is for those systems that currently fluoridate or may be considering fluoridation in the future. The presentation will review DEC Chapter 21, 7.3 Fluoridation regulatory requirements, and EPA and Health and Human Services recent scientific assessments on Community Fluoridation. The Vermont Department of Health will present: The Balancing Act of Preventing Tooth Decay for Systems Currently Fluoridating. This training will conclude with an overview of chemical feed pump operation and troubleshooting, and general operation of and setup of day tanks.

GIS for Water and Wastewater Operators

Participants will download GPS data onto provided laptop computers using a free and open source GIS software called QGIS. We will learn how to transform data into shapefile and KML formats so that it can be used with a variety of online mapping applications like Google Earth and the Agency of Natural Resources NR Atlas. We will also spend some time trying QGIS itself, which is a powerful GIS software program that allows the user to bring together available data with water and wastewater information and create completely custom maps.

GPS for Water and Wastewater Systems

This course will cover how GPS works and why GPS is valuable for water and wastewater systems. We will learn how to use simple consumer grade units (provided for workshop) to collect points, tracks (lines) and routes (directional collection of points). We will also explore changing attributes associated with the features being collected, and using the GPS unit to navigate to an unknown location (through a fun geo-caching activity).

H1N1 Flu Preparation

EPA reports that within the next five years, a pandemic situation could arise, the prime suspect being the avian flu and most recently the Novel Influenza A (H1N1-Swine Flu). It’s estimated that 40% of the population will be affected. How does this impact your water system? What measures can you take to prepare for a pandemic situation or other such emergencies? We will discuss possibilities and preparations for a pandemic situation, as well as other emergencies that could arise.

Hands-On Chemical Feed Pump Repair

Wayne Bennett, Technical Sales Manager for Northeast Pump and Instrument, will present a hands-on class on chemical feed pump repair. Included in this class will be up-to-date information and changes in feed pump technology. If you have a broken LMI pump, bring it along.

Hands-on Distribution Training for Water Operators

This hands-on training will cover various distribution topics, including: installation of valves, hydrants and distribution lines; water metering and flow monitoring; chemical feed pump applications; and installation and repair of service lines. Participants will have the opportunity to use demonstration equipment pieces during the session.

Hands-On Wastewater Process Control Nitrogen and Phosphorous Testing

This class will focus on sampling and analysis for nitrogen and phosphorus process control.  It will include an overview of the biological nitrogen and phosphorus removal processes.  Sampling techniques, locations and preservation for nitrogen and phosphorus samples will be discussed.  Process control testing for ammonia, nitrite and nitrate nitrogen, alkalinity, and ortho- and total phosphorus, with color comparators and small spectrophotometers will be taught.  Please bring your calculators, colorimeters and/or small spectophotometers to class. 

Horizontal Directional Boring

Directional drilling is a "trenchless technology" method of installing utility lines. The depth and alignment of the drill is controlled to allow steering around other known structures and utilities. Directional drilling is ideal for crossing areas where open cut excavation is not allowed, such as railroads, highways, rivers and streams, airport runways, and wetlands. It is also appropriate for busy streets, narrow corridors, and deep alignments where standard trenching would be cost prohibitive.

How to Prepare for a Sanitary Survey

Designed for all water systems required to have a sanitary survey of their water system by the Water Supply Division, this seminar covers all aspects of a sanitary survey and how the water system operator can prepare for one. Topics covered include record keeping, source, treatment, disinfection, storage and distribution components that will be inspected during the survey. Sanitary surveys are designed to ensure that water systems are in compliance with the Water Supply Rule and provide safe drinking water to consumers.

How to Respond to a Sanitary Survey

Designed for all water systems required to have a sanitary survey of their water system by the Water Supply Division, this seminar covers aspects of a sanitary survey and how the water system operator can respond to the report.

Hydrant Installation and Maintenance

This class will focus on the installation, operation, and repair of dry barrel hydrants. We will discuss hydrant design, types, maintenance, locks, and flushing programs. This will be a hands-on demonstration class.

Hydrant Maintenance

This course discusses installation, operation and repair of dry barrel hydrants.

Hydraulic Tools Demonstration for Water and Wastewater Applications

The course will provide an overview of hydraulic tools for use in water distribution maintenance, including breakers, water pumps, cutting tools, and hydrant maintenance tools.  In addition, learn the keys of operating hydraulics and other tool platforms (pneumatic, gas, electric tools, etc), such as performance, ease of use, and versatility. The course will also review basic hydraulic tool circuit design.

Identifying Illicit Wastewater Discharges

Identifying suspected wastewater discharges is not always easy, many times a bacteria test alone is not sufficient. This instructor has years of experience in tracking down these illicit discharges. Students will learn of several important analytical tests and investigative techniques to identify and eliminate these illicit discharges, which can turn up in some pretty unlikely places from unlikely sources!

Improving Pump Packing Performance for Water Reduction

This training will focus on improving pump packing performance for water reduction in the water and wastewater industry, and is designed to provide you with an in-depth look at mechanical packing and how it can be used to increase system reliability. Topics covered will be: ∙ Fundamentals ∙ Equipment in Which Packing Is Used ∙ Compression Packing Material ∙ Composition ∙ Methods of Construction ∙ Manufacturing ∙ Installation and Troubleshooting

Industrial / Commercial Discharge Impacts on WWTFs

Be prepared to deal with industrial/commercial discharges and prevent process upsets, discharge violations and contaminated sludge. Ordinances and legal options will be covered in detail. Great class for managers, public works officials and operators.

Infiltration and Inflow

This class will detail methods to identify your wastewater collection system I&I and how to correct the causes. Finance options will also be covered.  Most  I&I investigations can be done affordably in-house, with huge benefits.

Introduction to Activated Sludge

A course for new operators or those looking for a refresher. Excellent exam prep class. Plant configuration, proper operation, process control, and troubleshooting will all be discussed.

Is Your System Ready to Reduce Energy Costs Using Solar and/or Hydro?

This class will cover the basics of solar and hydro electric systems and how these can be used to offset the electric usage at wastewater and water supply facilities. We will discuss the steps to determining if such projects would be feasible for your facility as well as the economic potential of these systems.

Keys To Open Communication

This workshop is designed for anyone who has to communicate with others. The workshop will focus on communication in the workplace, but participants will find that this workshop will help with all aspects of communications in our ever day lives. Being able to communicate well affects all aspects of our work; job performance, job satisfaction, productivity, safety and good working relationships. We will discuss tips on understanding different types of communication styles and responding to them, How to get your message across more effectively, How to be a good listener and ways to handle conflict situations. This workshop is highly participative and interactive. Participants will learn better communication skills in a fun environment!

Lagoon Cleanout and Sludge Disposal Made Easy

This wastewater class will show how sludge can be removed from lagoons without costly and time consuming draining using a dredge system. Once the sludge is removed it can be dewatered on site with geo textile bags. This entire process can be surprising affordable and done by on site operators.    

Lets Seal Those Pumps Properly!

The course begins with pump operation, a discussion of pump curves and the requirements for a pump to run on “Best Efficiency Point” (BEP). We will also focus on the effects of running off BEP and the mode of failures which result. This accounts for 20% of class time. We will then discuss total cost of ownership and the largest contributors to the overall cost of running a pump. We then tie pump operation back to sealing elements and how the operation of a pump can influence various component failures and seal performance. We discuss sealing in great detail to include, the theory how a seal works, different design concepts, what works best in what type of scenarios and how to improve reliability ultimately saving money. The sealing elements account for 80% of the classroom instruction. Sealing will cover both mechanical packing and mechanical seals. Of that 80%, 70% of instruction will focus on mechanical seals. Please bring a lunch.

Line Location and Leak Detection Seminar

This hands-on seminar covers:
  • How leak detection/line location equipment works
  • Terminology
  • Theory
  • How to conduct a water audit
  • How to locate plastic lines (sewer, water)
  • Identification of leaks utilizing the proper equipment (sewer, water)
  • How to use a common-sense approach to eliminate false positives.

Dress for the weather, the hands-on portion is outside. Please bring the leak detection or line location equipment your facility uses in day-to-day operations.

This seminar is appropriate for operators of both water and wastewater facilities and distribution systems.

Low-Cost Small System Distribution Monitoring

This workshop explores low-cost alternatives to monitor the “weakest link” in potable waters. Through easy-to-understand graphics and timely demonstrations, learn how to survey key areas of your distribution for safety/security vulnerability, examine case histories, and view low-cost ideas and applications for monitoring strategic areas of your distribution. Monitoring is an early-warning tool which can prevent disinfection residual violations and assess your system for intrusions.

Maintaining a Quality Distribution System

This training will focus on issues for distribution systems and managing a quality distribution system. Topics will include recordkeeping, maintenance, backflow prevention, hydrants and flushing systems.

Maintenance of Potable Water Tanks

This class covers the maintenance of potable water tanks including regular monitoring and maintenance requirements. An in-depth step-by-step guide to follow when inspecting these tanks is also provided. These tests will help pinpoint warning signs which indicate the need for extensive evaluation of the structure. AWWA & NFPA standards and regulations for these inspections are also discussed.

Making Informed Decisions for Managers of Water /Wastewater Systems and Communities

Managers have to make decisions every day. Some decisions are relatively straightforward and simple and others are quite complex. Simple decisions usually need only a simple decision-making process. But difficult decisions typically involve issues like uncertainty, complexity, high-risk, and interpersonal issues, and often involve a group of people. With these difficulties in mind, the best way to make a complex decision is to use an effective process. Clear processes usually lead to consistent, high-quality results, and can improve the quality of almost everything we do. A significant part of decision making is in knowing and practicing good decision making techniques. In this course we will outline a process that will help improve the quality of your individual decisions as well as group decisions. Actual water and wastewater experiences will be detailed.

Metering Your Water System

This seminar covers types of meters, residential, compound, turbine meters, flow meters, sizing meters, reading meters, and the software used. Also included in this training will be meter brass connections and an update on the new Vermont "No-Lead Rule".

Mixing Potable Water

Water circulation is an important component to ensuring water quality in various environments. High volume circulation can play a role in improving water quality in water storage tanks, raw water reservoirs and recreational lakes. Increased mixing capability can also improve the treatment efficiency of wastewater lagoons. This session will explore the uses of solar powered mixing equipment and the role that high volume water circulators can play in each of these applications.

Multi-Meter (Gas) Calibration and Function

A confined space is an environment defined as: ∙ Large enough for an employee to enter fully and perform assigned work ∙ Not designed for continuous occupancy by the employee ∙ Has a limited or restricted means of entry or exit These spaces may include: underground vaults, tanks, storage bins, pits and diked areas, vessels, silos and other similar areas. A properly working and calibrated multi-meter is essential to worker safety when entering these environments. This presentation will focus on these meters and how to properly operate and calibrate this lifesaving device.

Nitrogen Reduction Optimization for Wastewater Treatment Facilities

This course will help wastewater operators understand how their facilities can remove nitrogen and help set up a monitoring/analysis program that will point the way toward optimizing the removal of nitrogen with existing facilities via operational changes and/or low-capital improvements. The course will provide a brief look at the biology and chemistry of nitrogen removal and process control nitrogen monitoring. The main emphasis of the course will be on how different treatment processes can be modified to accomplish better nitrogen removal. RBC, Extended Aeration Activated Sludge and SBR processes will be discussed.

O&M Manuals—Hands On Workshop

Bring your current O&M Manual. In this training, we will review the state template, where to find the information needed, and how to organize your document. There will be limited time to work on your system O&M Manual and ask specific questions.

One Day Collection System Workshop

Attendees of this informative workshop will learn about:
  • Pump station installation, pumps and bypass
  • Chemical grouting of laterals, main line joints and manholes
  • Cured in place point repair of mainline and lateral
  • Flow metering
  • Manhole rehabilitation
  • Smoke testing
  • Dye testing
During this workshop attendees will also be able to see first hand the tools available to them to identify, evaluate and repair their collection systems; and how they work. Wastewater operators can earn 6 TCH and water operators can earn 2 TCH. Lunch is included. This Workshop is sponsored by the Green Mountain Water Environment Assn. (GMWEA), Vermont Rural Water Assn. and Vermont Technical College. Register through GMWEA with this brochure. For more information please contact Jessica Hill, GMWEA, at 802-229-9111.

One Plan/Integrated Contingency Plan

This workshop will provide the "how to" skills needed to develop a "One Plan"/Integrated Contingency Plan based on EPA's Boulder Model, including how to incorporate the following into a functional plan:
  • List of chemicals or MSDS's
  • Piping & instrumentation diagrams
  • Safety systems specification (alarms, sprinklers, etc.)
  • Plant drawings & process flow diagrams
  • Design codes & standards
  • All current emergency response procedures
This workshop is designed for water/wastewater facilities that need to develop or review their existing emergency response plans to meet EPA and OSHA rules. The "One Plan"/Integrated Contingency Plan is used for responding to releases of non-radiological hazardous substances and oil. These include:
  • Chemical releases, both chemical & physical hazards
  • Fires
  • Oil spills
  • Explosions
  • Natural disasters
Please bring a list of chemicals (or MSDSs) and piping & instrumentation diagrams.

Operation & Maintenance Manuals for Water Systems

This course will take your through the Water Supply Division's Operation and Maintenance Manual guidance document. We will go through all aspects discussing the detail that makes this document a key asset for your water systems sustainability. O&M Manuals are a requirement for community and non-transient, non-community water systems.

Operation and Maintenance of School Water Systems

Developed for school water system operators.  This seminar covers operator responsibilities such as certification, regulations, sampling and monitoring, standby disinfection, and other topics associated with operation and maintenance of school water systems.

Operation and Maintenance of Wastewater Collection Systems

Introduction to O&M (Who, What, When, Where & How) of wastewater collection systems. Learn how to properly inspect, maintain and repair your very important underground infrastructure.

Optimize Your Wastewater Pump Station

Wastewater operators and managers will learn how to effectively maintain and operate pump stations. Learn to be prepared for breakdowns and the unexpected.

Ordinances and Reserve Capacity Allocations for Wastewater Systems

Ordinances are vital to properly managing your facility and the type of wastes that flow into it. Students will be taught how to put together an ordinance that will protect your facility, assist with permit compliance and give your community a stronger legal standing. Proper handling of reserve capacity allocations will also be covered.

Out of Sight, Out of Mind? Proper Operation & Maintenance of Wastewater Collection Systems

This class will give managers, public works officials and operators many tools to deal with our aging underground wastewater infrastructure. Learn how to perform collection system assessments and develop preventive maintenance programs.   

Peristaltic Pumps

Supply of quality potable water within current permit levels is paramount, and efficient plant operation is essential in meeting these critical standards. Chemical injection and other metering applications, typically with sodium hypochlorite, lime or ferric chloride, often place arduous demands on pumps. These chemicals can cause vapor locking, abrasive wear and pump clogging, leading to poor performance and premature failure of traditional metering pumps. Peristaltic pumps are a proven solution and exceed performance expectations.

Phosphorus Removal in Lagoons and Activated Sludge Plants

This seminar provides updates on the state of phosphorus water quality issues in New England, including:
  • Current Vermont regulations.
  • Phosphorus treatment for biological nutrient removal.
  • ORP control for biological phosphorus removal.
  • SBR technology for biological nutrient removal.
  • Case studies for biological phosphorus removal.
  • Chemical jar testing demonstration.

Attendees will also see a variety of case studies and strategies that will assist operators in meeting with present and future phosphorus discharge limits.

Pipe Connections and Repairs for Water and Wastewater

This class will show water and wastewater operators and maintenance workers proper tap/connection installation and repair procedures. New techniques and equipment will also be discussed.

Pipe Tapping and Cutting, Air Release Valves and Thrust Restraints, AMR & AMI Metering

Todd Gilpatrick of Reed Manufacturing: Tapping Machines: Direct tapping water mains ¾ & 1 inch Drilling Machines: Tapping water mains with service saddles ¾ to 2 inches Universal Pipe Cutter (UPC):Water Main Cutting 6-48 inches Low Clearance rotary Cutters (LCRC):Cutting water mains with limited clearance 6-30 inches Rapid Cut and Bevel Rapid Cut and Bevel Machine (RCB): Cutting and beveling PVC & PE water mains 4-24 inches Ron Viarengo of G. L. Lyons & Associates: Air Release Valves: What are the effects of air in piping systems? How does it get into the system? How do we remove it? Thrust Restraint: What are the forces of thrust in our piping systems? Where do these forces occur? How can we compensate for these forces? Clamps and Couplings/Pipe Repair Products: What is available and when do you use them. Proper installation Dan McGuire of Elster AMCO Water: Residential Water Meters: Available Technologies, flow characteristics, no moving parts, NSF Standards. Large & Commercial Meters: Available Technologies, importance of testing, maintenance and impact on unaccounted for water Automated Meter Reading (AMR) & Advanced Metering Infrastructure (AMI): Available technologies including drive-by, fixed network and migrateable AMR Rich Welch of Ferguson Waterworks: Technology: new, innovative, more cost effective and more efficient ways to assist us in our everyday tasks are available to systems large or small. Through simple solutions; such as computers, smart devices, barcodes, storage devices, online resources and going green efforts; an impact can be made to your municipality or business.

Planning for a Pandemic

EPA reports that within the next five years, a pandemic situation could arise—the prime suspect being the avian flu. It is estimated that 40% of the population will be affected. How does this impact your water system? What measures can you take to prepare for a pandemic situation or other such emergencies? We will discuss possibilities and preparations for a pandemic situation, as well as other emergencies that could arise.

Polymer: An Operators Owner’s Manual

This session focuses on the use of polymer for solids separation. Topics covered are what is polymer and how does it work, storage and handling, mixing and using polymer, how to make adjustments, spill clean-up.

Pre-Stressed Concrete Water Storage Tanks & Their Construction

This presentation will be an overview of Springfield’s distribution system and the improvements currently under construction. The program features the planning, design, and construction of the new 1.0 million gallon pre-stressed concrete water storage tank.  As part of this training, a visit to the construction site will be included. The program is scheduled to coincide with the construction process of erecting the precast concrete wall and dome panels. Transportation will be provided to the site from the Howard Dean Education Center. Attendees should wear shoes or boots suitable for a construction site.

Preventive Maintenance Program & Standard Operating Procedures for Water Systems

This course will outline a preventive maintenance program for small water systems, starting with your source, treatment, storage and distribution system, and moving on to how to write standard operating procedures for your water system. Handouts and templates will be given to participants.

Process Instrument Verification

This seminar is designed to provide water and wastewater operators with an understanding of the operation and maintenance of chlorine and turbidity process analyzers. Proper calibration and verification techniques for each instrument will be described in presentations and practiced in a hands-on laboratory environment. The presentation will cover theory, incorporate practical applications of analytical techniques, and allow for hands-on practice using online and laboratory instrumentation. Attendees are required to analyze water samples of known and unknown values.

Process Optimization for Water and Wastewater Systems

Overview of ways to increase energy efficiency at water and wastewater plants; case study of an SBR plant that made significant improvements to its operational efficiency through process optimization and automation; additional case study of a water plant; open discussions about energy efficiency topics that may help frame future training topics.

Programmable Logic Controllers (PLC) Application and Troubleshooting

Improve plant efficiency, reliability, and process quality by using PLCs to automate plant operation and data collection. These relatively inexpensive, programmable devices can be economically used to provide dramatic improvements in all aspects of plant operation. Hands-on learning includes Ladder Logic Programming, sensor connections, data collection and analysis, pump and motor control, alarm annunciation or dial-out, and wireless or remote operational techniques.

Protective Coatings; Knowledge & Applications

The purpose of this instruction is to provide information to water and wastewater professionals in the application of “Protective Coatings” to help protect and increase longevity of valuable assets. The class will demonstrate a hands-on application and usage of two-component epoxy to a substrate. Also covered will be proper PPE and OSHA Haz Com when dealing with these products and application, classification of Protective Coatings, surface preparation, and foul-release coatings for clarifier walls and walkways for easy release of algae.  

Public Notification and Customer Outreach

Whenever water quality, quantity and pressure are compromised, water systems need to notify their users quickly. Some emergencies require following regulatory protocols. Others involve informing people of operation and maintenance issues (line flushing, water shortage, leaks, etc.) that impact their lives and your reputation. Often, public notification is public relations. And then there's protecting your system from vandalism and sabotage. This session looks at all these aspects of keeping the public informed.

Pumping System Optimization: Opportunities to Improve Life Cycle Performance

With the volatile economic conditions, finding ways to help organizations save money and improve operations is more important than ever. Attendees of the “Pumping System Optimization: Opportunities to Improve Life Cycle Performance” one-day course will gain valuable new skills, earn seven professional development hours and learn how to develop an Action Plan to help improve system efficiency to reduce energy and operating costs. Topics include: • Why Efficient Pumping Systems are Important • Systems Optimization and Improvement Opportunities • Basic Pump System Interaction • Screening Pumping Systems • Analysis Tools for Pumping Systems • Improving the Performance of Pumping Systems • Life-Cycle Cost Analysis • Developing an Action Plan • Resources and Follow-up Strategy

Pumps and Pumping Systems

This seminar will cover:
  • Types of pumps and applications in the water industry
  • Troubleshooting
  • Pump operations & maintenance
  • Water system hydraulics
  • Pump efficiencies

Rotating Biological Contactors, “The Good, The Bad And The New” 

This class will detail the design and operation of RBCs; past failures and new improvements will be discussed. Designs concerning nitrogen removal will also be covered, followed by an ask-the-experts troubleshooting session. Windsor and St. Johnsbury classes will include a firsthand look at RBCs in operation. Great review for wastewater exams! 

Sampling Procedures and Protocols / Maintenance for Steel Tanks

MORNING SESSION: Sampling Procedures and Protocols. This session will review and demonstrate the proper procedures for sample collection and submittal to the laboratory. The session will cover important elements of sample collections such as insuring representative samples, preservation, holding times, submittal forms, transportation, quality control and typical problems that occur. There will be a demonstration for properly dechlorinating samples, collecting volatile organic samples and taking bacteria samples. A general discussion will follow about improving the sampling process to make collection easier. BRING A LUNCH! AFTERNOON SESSION: Maintenance for Steel Tanks, Asset Protection and Water Quality Management for Water Storage Tanks and Distribution Pipelines. This presentation will highlight: types of tank inspections, frequency requirements, and proper maintenance on tanks to include cost effective asset management. By using a holistic approach for sustainable solutions and utilizing new technologies available to the water industry, this will improve water quality management and extend the life of existing assets.

Saving Money and Improving Performance at Drinking Water and Wastewater Utilities

Who should attend: Utility Operators. Topics include infrastructure stability, energy management, building stakeholder understanding and support, financial viability and more. This event is co-sponsored by EPA, UMASS, NEWWA, NEWEA, NEAPWA and NEIWPCC.

SCADA Telemetry and Chemistry Analysis Process Control

Session I (1.5 hours): Achieving Data Integrity and Security for Wireless Remote Telemetry based SCADA Systems utilizing Distributed Network Protocol DNP3 Session II (1.5 hours): Chemical Residual Analysis Control Training for Water & Wastewater to improve efficiency and reduce maintained cost. Topics will include: Amperometric Chlorine Measurement, Optical DO Measurement and Dechlorination Control

School Water System Operation and Maintenance Seminar

Designed for all school water system operators, this seminar covers all components of the water system: source, treatment, storage and distribution system. Regulations, cross connections and the backup disinfection requirement will also be discussed.

Seasonal Water System Operations and Maintenance Seminar

This course for those who operate or monitor a seasonal water system covers the following topics:
  • Overview of federal and state regulation changes and the regulations that apply to Transient Non Community (TNC) water systems
  • What to do if your system has a positive coliform sample
  • Contaminants and source protection
  • Identifying and isolating sources of contamination
  • How to conduct a thorough inspection of your water system
  • Operation and maintenance tips

Secondary Drinking Water Treatment Processes

This course will cover secondary treatment processes such as Ion exchange, Iron and Manganese removal, aeration, granular activated carbon and fluoridation. We will look at contaminants such as arsenic and radon, and treatment processes for removal of these contaminants.

Selling vs. Marketing Water: There’s a Big Difference

Public Water Supplies who simply “sell” water to their customers need to understand that selling any product is all about measuring, gauging and ultimately changing their customer’s perception. See how the bottled water and water conditioning industry ultimately alter and change their customer’s perception about their product’s (water) value through various marketing techniques. See how these industries develop and use those tools, and how public water supplies can use these same marketing strategies. Most of these strategies are in use right now by public water systems. See how, with perhaps a little modification, quarterly invoices, door-hangers, newsletters, CCR’s and more, can be used for much more than their intended purpose.

Simplifying your Water / Wastewater Process Monitoring

This workshop takes an in-depth look at Oxidation-Reduction Potential (ORP) and routine Alkalinity testing as monitoring tools in the water/wastewater treatment process. Through vivid computer visuals and graphics, the operator explores how these two simple test measurements may offer significant time savings, reduce monitoring and disposal costs, afford real-time, “right now” process data to make on-the-spot operations decisions. First, an elementary definition is investigated for both, then a look at the necessary steps to select, care, use, maintain and verify the appropriate hardware, plus simple demonstrations show how these two measurements can be used to monitor disinfection residuals, Nitrification/Denitrification, collection system screening, sludge digestion, potable water corrosion, and others in the water/wastewater system.

Simply Dewatering

Not sure how to handle your sludge? Need some new options? This session covers the pros and cons of all dewatering techniques currently in use at wastewater treatment plants, including rotary presses, screw presses, centrifuges, and drying beds. A short history of sludge disposal is also on the agenda. Come explore new technologies for managing biosolids.

Small Systems Continuing Education Seminar

This roundtable discussion looks at topics pertinent to very small system operators (VT Class 1 & Class 2). Participants learn from their peers, as well as VRWA staff and state regulatory agency personnel. Topics may include regulatory issues, security, and preventing microbiological contamination.

Small Water System Operations and Maintenance Refresher

This class is designed for small systems such as schools and small community water systems. We will break this session down by following topics: 1 hour chlorine and UV disinfection, 1 hour sampling refresher, 1 hour records keeping, 2 hour microbiology, 1 hour water storage, 1 hour ‘what to do when you get a positive coliform hit’.

Small Water System Vulnerability Assessments and Emergency Response Plans

This class will present step-by-step procedures on how to prepare a vulnerability assessment and an emergency response plan for your water system. Vulnerability assessment and emergency response plan templates and CDs will be provided. This course is aimed at those who have received funding from Rural Development, and is also appropriate for anyone who wants to better prepare their water system for an emergency.

Source Protection Plans—Write Your Own Update

Bring your current Source Protection Plan. In this training, we will review the state requirements, where to find the information needed, and how to make your own maps. There will be limited time to work on your system source protection plan update and ask specific questions.

Source Water Protection and the Working Landscape

The workshops will focus on land-water linkages in the vicinity of public drinking water sources and the working landscape. Case studies of systems that improved groundwater or surface water quality will be highlighted. Presenters will give ideas for projects focused on land use controls for protection of water sources near agricultural and forested lands.

Strategies and Tools To Increase Your Productivity

In this training session you will learn some tips and techniques to better manage information and keep track of the tasks at hand and insure they are completed in a timely manner. Various tools, including online resources, available to assist you with the information management process will be discussed with the objective to improve overall productivity.

Ten Best Kept Water & Wastewater Process Management Secrets

This program looks at the most common mistakes water/wastewater systems make using hypochlorite and liquid based de-chlorinating agents. But it does much more—let’s compare and contrast on-site generation, high strength versus low strength hypochlorite. We’ll look at various sulfite de-chlorination, vitamin C, hydrogen peroxide, and de-chlorinating methodologies. Learn why it’s so important to measure delivered hypochlorite/de-chlorinating agent strength and rates of deterioration. Become expert at measuring hypo and dechlorination agents via hydrometers, refractometers, weight measurements and simple chemical tests. Learn how valuable simple pump dose calculations can be too minimize and maximize residuals. And why it’s so important to verify all pump settings via routine calibrations. We’ll also explore handling, safety and some little-known precautions to take when storing and using liquid based chlorination and de-chlorination compounds.

Test Methods for Water/Wastewater Operations

Upon completion of this seminar, water & wastewater operators will have a better understanding of various testing and sampling procedures used throughout the field, including gravimetric, colormetric, titrametric, turbimetric, electrometric, and nephelometric test methods. Sampling, results and reporting will also be covered.

The Science of Leak Detection/Pipe Location and Dig Safe Requirements in Vermont

Leaks are major problems for water systems creating costs in materials, labor, energy, and treatment. This class will focus on pipe locating basic theory, how to transmit a signal, receiving signals and depth, and non-metallic locating. The leak detection aspect will focus on basic principles and statistics, leak location economics, traditional instrumentation, and new technologies. Vermont law “Underground Utility Damage Prevention System, more commonly known as Dig Safe will also be presented since more and more of our infrastructure is being buried. “Dig Safe System, Inc., is hereby designated the damage prevention system for Vermont”.

The Science of Pipe Location and Leak Detection

Leaks are major problems for water systems creating costs in materials, labor, energy, and chemicals. This class will focus on pipe locating basic theory, how to transmit a signal, receiving signals and depth, and non-metallic locating. Leak detection aspects of this class will focus on basic principles and statistics, leak location economics, traditional instruments, and new technologies.

The Show Me Ratemaker Workshop

Is your system fully self-supporting? Can you justify your sewer rates before a committee? Applying for grants or loans in the next five years? Learn simple, straightforward methods for setting rates and plan for your system’s financial future. The workshop will cover the process of analyzing system costs and setting rates. In addition, it will examine specific scenarios in detail and demonstrate the Show-me Ratemaker software developed by Missouri’s primacy agency. Learn how to justify your rates and plan for future costs.

Tips & Tools for Better Process Control Management

Improve your understanding of wastewater plant operations. Seminar topics include:
  1. Applications and benefits of a variety of wastewater processes
  2. Hardware required for both fixed and portable applications
  3. Relating the oxidation reduction potential measurement to how well the wastewater process is functioning
  4. Which measurements require investigation
  5. Reference and verification requirements

TNC 1B Renewal Training

This course is required for Transient Non-Community Water System Operators for renewal of their certification. We will cover rules/regulations, permits, operation and maintenance, and UV/chlorine disinfection.

Training and Certification of Backflow Prevention Device Inspectors

The course emphasizes hands-on training with backflow prevention devices. The introduction will discuss backflow (the unwanted reverse flow of liquids in a piping system) and its causes. Topics include installation of backflow prevention devices to protect water supplies from cross-connections that could allow contamination or pollution to enter the system. The philosophies and devices of fixture outlet protection and containment protection are presented. The different degrees of hazard will be discussed, as well as how they relate to choosing appropriate devices. Both large and small devices will be covered. You will receive hands-on experience on various devices, including troubleshooting failing devices. This course is co-sponsored by VRWA, GMWEA and NEWWA.

Ultraviolet - Common Sense Disinfection Technology for the 21s Century

This workshop investigates the latest UV disinfection techniques and applications for both potable and wastewater’s. Through the use of superb interactive text and graphics, plus hand-on exercises, operations personnel explore the advantages of UV systems compared to typical chemical disinfection systems like Chlorine or Ozone. Learn why the latest research suggest low-dose UV may be very effective at controlling Giardia and Cryptosporidium in potable waters, define and examine what UV is, how does it differs versus other typical disinfection systems, understand the disadvantages. Review appropriate applications, in community and non-community potable waters and wastewater’s. If there is an alternative to chlorine, learn why UV may be the low cost choice for installation, operation, and maintenance.

UV Disinfection and Maintenance

This class will focus on proper pre-filtration and typical signs of issues that could indicate necessary maintenance to your system. Both UV Pure Hallett and Trojan systems will be reviewed. Please bring those questions you have about troubleshooting and O&M about your particular system. Now will be the time to get those answers and learn from Steve and fellow operators.

Valve and Hydrant Maintenance

This course covers the proper use, sizing, repair, and preventative maintenance of various kinds of valves used in drinking water systems. Gate valves, check valves, air release/pressure-reducing valves and automatic control valves are all addressed. The afternoon session will discuss installation, operation and repair of dry barrel hydrants.

Valve Maintenance

This course covers the proper use, sizing, repair, and preventative maintenance of various kinds of valves used in drinking water systems. Gate valves, check valves, air release/pressure-reducing valves and automatic control valves are all addressed.

Verifying the Water and Wastewater Treatment Process

This seminar covers water quality test procedures to monitor processes at given facilities. The presentation covers the six basic test methods available in water and wastewater operations, including gravimetric, colorimetric, titrimetric, turbimetric, electrometric, and nephelometric measurements. Discussion will cover how to choose the best methods for your plant.

VT WARN Tabletop Exercise

Tabletop exercises are discussion-based exercises designed to bring together key personnel to discuss hypothetical scenarios in an informal setting. According to the U.S. Department of Homeland Security’s (DHS) Homeland Security Exercise and Evaluation Program (HSEEP), this type of exercise is used to assess plans, policies, and procedures, and to evaluate the systems necessary to facilitate prevention of, response to, and recovery from an incident. Tabletop exercises typically are aimed at facilitating understanding of concepts, identifying strengths and shortcomings, and affecting changes in the approach to a particular situation. Participants are encouraged to discuss issues in depth and to arrive at decisions through slow-paced problem solving, rather than the rapid, spontaneous decision making that occurs under actual or simulated emergency conditions. This class is open to VTWARN members and non-members alike.

Wastewater Activated Sludge Process Control

The following will be discussed;  valuable process control techniques, prevention and treatment of  filamentous bacteria and biological nutrient removal. You will also be able to solve activated sludge problems in a  hands on  exercise. We will also visit an activated sludge facility.   

Wastewater and Microbiology and Process Control

The objective of this class is to teach the operators, lab personnel and consultants how to optimize the wastewater treatment plant processes using the microscope and knowledge of microbiology. In this class the wastewater professional will learn how to identify the microorganisms that are favorable to the Activated Sludge treatment process and gain an understanding of how to maintain the proper environment for their growth. The attendee will also learn to diagnose treatment system problems based on the microbiology of the system. Additional information covered includes process control methods and causes and cures for problematic filamentous bacteria.

Wastewater Collection System Blueprint Reading

This session is designed to help participants develop an understanding of how working drawings are organized, and how to utilize the information contained within them. Participants will receive instruction on reading and reviewing Record Issue drawings* used to construct collection systems. Attendees will become familiar with the design and construction of civil, mechanical and some electrical systems through the use of graphics. Each attendee will receive a reference booklet that works hand in hand with seven (7) blueprints that will be supplied. (* Record Issue drawings incorporate comments from the field.)

Wastewater Lagoons

This in-depth seminar will cover proper operation and troubleshooting of aerated lagoons. Learn the importance of good aeration, proper mixing, sludge removal and algae control in your lagoon process operation. Also hear about capacity increasing BOD treatment, “painless” sludge removal and algae control using barley straw. Also a great review for certification exams.

Wastewater Phosphorus Removal

This seminar will detail current Vermont regulations and potential future Lake Champlain TMDL changes. Biological and chemical phosphorus removal will be covered in detail. Instructors will provide strategies that will assist operators in meeting present and future phosphorus discharge limits.

Wastewater Process Control Using Microbiology

This class will teach operators, lab personnel and consultants how to optimize wastewater treatment plant processes using the microscope and knowledge of the microbiology. The wastewater professional will learn how to identify the microorganisms that are favorable to the Activated Sludge treatment process and gain an understanding of how to maintain the proper environment for their growth. The student will also learn to diagnose treatment system problems based on the microbiology of the system and will be introduced to process control methods. Causes and cures for problematic filamentous bacteria will be covered as well.

Wastewater Processes for Meeting Low Effluent Limits

This class will describe many ways to meet stricter effluent limits such as phosphorous and nitrogen. Physical, chemical and biological processes will be covered in detail.

Wastewater Sequencing Batch Reactors

Learn about the operational benefits of SBR technology; varying flows/loadings, biological nitrogen/phosphorous removal and operator control over the process. Open forum troubleshooting section and a tour of an SBR facility. New and seasoned SBR operators will all gain additional knowledge and learn about operational techniques.   

Water and Wastewater Analytical Techniques

This workshop is designed as an introduction to the analytical techniques available for water quality measurements in applications including drinking water and wastewater. Techniques covered in the course include colorimetry, electrochemistry and turbidity. The course will present theory, discuss practical applications of analytical techniques, and provide hands-on experience with each testing parameter using portable field-use and laboratory instruments. Attendees are required to analyze water samples of known and unknown values.

Water and Wastewater Budgets and Rates

Learn how to get your water and wastewater finances in order by determining budgets, revenue sources, rates, future system needs, and capital replacement planning. This class will help you ensure sustainability of your municipal water and wastewater infrastructure.

Water and Wastewater Line Location

Varying pipe materials can make line location work very challenging; this class will demonstrate a variety of line location techniques. Students will be able to use the latest equipment in hands-on exercises. Line location is very helpful in mapping and reducing the cost of repairs. 

Water and Wastewater Mapping: Northfield Case Study

For the past decade, Northfield Village Water and Sewer Departments have been working towards GPS mapping their utility infrastructure. With the help of the Central VT Regional Planning Commission, Northfield has implemented an ArcGIS system for organizing and linking information spatially. Maps can be used for planning upgrades and improvements, zoning decisions, asset management, and many other purposes. Learn from their experiences and get ideas for implementing mapping programs for your own system and community.

Water Audits and Leak Detection: How Much Water Does Your System Waste?

The session will take you through the steps of doing a water audit on your water system to see how much leakage you have - what percentage. We will discuss instituting a leak detection program and techniques for leak detection. Water consumers waste lots of water. We will look at consumer education and how you can reach your consumers and get them involved with conserving water.

Water Distribution System Components

This course is designed for water Operators who maintain their water distribution systems. Water system hydraulics will be discussed leading to Water storage facilities, piping systems, construction standards, fire hydrants, valves, cross connection control devices and finally the balancing act of chlorination and flushing for the prevention of Disinfection by-products.

Water Distribution Systems: Proactive or Reactive?

This course will define a proactive approach to keeping your distribution system healthy. We will discuss components of the distribution system, preventative maintenance, and reactive maintenance. We will also look at the financial aspect of proactive maintenance and the benefits.

Water Meter Sizing and Installation

As any water system, power company, or local gas station can tell you, a meter is your cash register. This class will focus on water metering technology, sizing the appropriate meter to meet special needs, and installation.

Water Service Tapping Seminar

This seminar demonstrates proper methods for tapping and drilling water service connections. The primary focus will be on 3/4" to 2" services. Proper maintenance of a tapping machine and set up will be discussed. A hands-on portion will allow operators to perform a tapping procedure.

Water Storage Tank Design & Maintenance

This class will focus on: maintenance of concrete tanks, welded steel tanks, epoxy bolted tanks, and glass fused tanks. Also, coatings, cathodic protection, and inside tank inspections will be discussed. Also discussed in this training will be benefits of in-service tank inspections & cleanings, performed by a diver, compared to the draining or ROV method, within each of the tank types.

Water Storage Tank Design & Maintenance/Potable Water Circulation

This class will focus on: ∙Circulation in potable water tanks ∙Stagnation in potable water storage reservoirs ∙Solar mixing system in potable water ∙Welded Steel Tanks, Epoxy Bolted Tanks, Concrete Tanks, and Glass-Fused-To-Steel-Bolted-Tanks ∙Maintenance (Coatings, Cathodic Protection, Maintenance Considerations)

Water System Board Training

This course is designed for water system Board members, prudential committee members; select board members, who would like to better, educate themselves on their water systems. We will be discussing the operation and maintenance of the water system, federal regulations requirements and the capacity to plan for the future of the water system. This class will help board members understand the water system requirements and help them in the decision making process.

Water System Conservation

An accurate water system audit is the starting point for a good water system conservation program. How much water is your system leaking into the ground? How much money does this calculate to? Leak detection will help cut those losses. What is a good leak detection approach for you water system? Water system consumers are becoming more proactive in conservation efforts. What can you do to enhance conservation amongst your customers? We will outline the components of a good water system conservation program.

Water System Hydraulics

How much water pressure do you have in your water system? Get to know your water distribution system better as we discuss elevations, low pressure zones, pumps and water velocity. What happens to the pressure in your water system when you open up a fire hydrant? This course will help you to better understand what is going on in your water distribution system.

Water System Hydraulics and Cross-Connection Control

Water systems in Vermont tend to have great elevation changes making the water system hydraulics challenging at times. We will discuss water system hydraulics from source to storage to consumer. How does hydraulics relate to cross connection control in your water system? What precautions can you take to ensure your water system doesn’t get contaminated from a cross connection? This class will explore all these questions and more.

Water System Mapping

This course is designed for water system operators who want to learn how to develop a map of their water systems. We will discuss the whole process of locating the water lines, service lines, valves and hydrants and creating a map to better aid with the operation of the water system. We will also map treatment processes and the development of a curb stop tie book.

Water System Mapping and GIS Applications

This course takes the operator through the process of mapping your water system.  We will go from mapping your whole water system without maps or information to upgrading existing maps and then to GIS applications for your water system.

Water System Microbes and Chlorine Chemistry

This seven hour course is intended for water system operators from TNC’s, NTNC’s, and CWS’s. The morning session will encompass 2 hours of microbiology, including protozoa, bacteria, and viruses. Where do they come from? How do they survive? And what health threats do they pose? The next 2 hours will be a movie on the Walkerton, Ontario E. coli outbreak of 2000. The afternoon session will be dedicated to chlorine chemistry. There are water characteristics such as pH and iron which interfere with the disinfection process. We will look at the chemical reactions which happen from injection point to the distribution system where disinfection by-products can form.

Water System Operation and Maintenance Manuals

This course will take you through the Water Supply Divisions Operation and Maintenance Manual guidance Document. We will go through all aspects discussing the detail that makes this document a key asset for your water systems sustainability. Operation and Maintenance Manuals are a requirement for Community and Non community water systems.

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Regulations

Arsenic in Drinking Water

This class discusses how arsenic impacts the safety of drinking water and what you will need to do to comply with the arsenic rule. Topics include:
  • Overview of Arsenic
  • Where Does Arsenic in the Water Come From
  • Health Effects
  • Treatment Options
  • Cost of Treatment

DWGWPD Rule Update

This class will review updates to the Water Supply Rule and will also include: New Division website, going paperless ∙ TCR Rule Revisions ∙ DBP ending Stage 1 and beginning Stage 2, 4th quarter 2013 ∙ CCR delivery to customer – Electronic Option ∙ State rule permitting – no more Temporary Operating Permits (TOPs).  Replaced by Operating Permits with schedules following a Sanitary survey ∙ Ramping up issuance of Notice of Alleged Violation (NOAV) for state violations as precursor for issuing tickets – first initiative operating without a permit. ∙ New compliance staff person – focused on Operating Permit outstanding compliance activities, and outstanding significant deficiencies from sanitary surveys ∙ Updated templates/forms ∙ Questions/discussion

Groundwater Rule

The purpose of the rule is to reduce disease incidence associated with disease-causing microorganisms in drinking water. The rule establishes a risk-based approach to target ground water systems that are vulnerable to fecal contamination. Ground water systems that are identified as being at risk of fecal contamination must take corrective action to reduce potential illness from exposure to microbial pathogens. The rule applies to all systems that use ground water as a source of drinking water and became effective December 2009.

Intermediate and Advanced Incident Command System Training

In order to help the water sector achieve National Incident Management System (NIMS) compliance and be better prepared to manage emergencies, the US EPA previously offered water sector introductory Incident Command System (ICS) and NIMS training. This new 4-day training sponsored by the US EPA builds on the previous training and will help drinking water and wastewater utilities to operate as efficiently and effectively as possible during a large incident or event utilizing the ICS. Training participants will receive certification in both courses, which further enhances NIMS compliance within the water sector. What topics will be covered at the Water Sector ICS-300/400 Training and Certification?   ICS-300 training will cover: (Exam at conclusion) ∙ ICS fundamentals ∙ Unified Command ∙ Incident management operations ∙ Resource management ∙ Planning process (the planning “P”) ∙ Demobilization, transfer of command, and closeout ICS-400 training will cover: (Exam at conclusion) ∙ Command and general staff ∙ Major and/or complex incident/event management ∙ Area Command ∙ Multiagency coordination ∙ Organizational relationships

Lead and Copper Rule

Lead and copper enter drinking water primarily through plumbing materials. Exposure to lead and copper may cause health problems ranging from stomach distress to brain damage. The treatment technique for the rule requires systems to monitor drinking water at customer taps. If lead concentrations exceed an action level of 15 ppb or copper concentrations exceed an action level of 1.3 ppm in more than 10% of customer taps sampled, the system must undertake a number of additional actions to control corrosion. Come learn the ins and outs of the current regulation and have your questions answered.

Long Term 2 Enhanced Surface Water Treatment Rule

The Long Term 2 Enhanced Surface Water Treatment Rule (LT2) applies to all systems with a surface water or GWUDI source and it is intended to improve control of microbial pathogens by requiring monitoring and, if necessary, treatment for Cryptosporidium. This class will be taught by representatives from Clancy Environmental Consultants, Inc. and Analytical Services Inc. This class is limited to surface water system personnel.

Microbial and Disinfection Byproducts Rule Training for Systems with Surface Water or GWUDI Sources

The risk of waterborne disease outbreaks from microbial contaminants is a significant public health concern. In 1993, more than 400,000 people in Milwaukee got sick from ingesting Cryptosporidium in drinking water. More recent Cryptosporidium outbreaks in Georgia, Nevada, and Oregon have also caused illnesses.

New federal regulations will help you better protect your customers from waterborne diseases. These rules are being implemented between January 2003 and January 2005. The Water Supply Division is hosting this free training course to provide operators a fundamental understanding of the new regulations.
Topics include:

  • Why the rules were developed
  • What specific requirements are applicable to your system
  • How to assess your plant's performance using data collected to satisfy rule requirements, and
  • What new technical assistance initiatives the Water Supply Division is implementing

This seminar is designed for operators of surface water treatment plants serving less than 10,000 people. Operators of plants serving more than 10,000 people are also invited to attend.

Navigating VOSHA/OSHA for Water and Wastewater Systems

This course will explain how to use the VOSHA and OSHA websites to obtain information that will help prevent injuries, clarify regulations, and instruct employees about safety in the workplace.

New Groundwater Rule

The purpose of the rule is to reduce disease incidence associated with disease-causing microorganisms in drinking water. The rule establishes a risk-based approach to target ground water systems that are vulnerable to fecal contamination. Ground water systems that are identified as being at risk of fecal contamination must take corrective action to reduce potential illness from exposure to microbial pathogens. The rule applies to all systems that use ground water as a source of drinking water and became effective December 2009.

NEW VOSHA Hazardous Communication (Haz Com) Regulations

The Hazardous Communication Standard is being updated to meet the needs of the changing world. Today we live and work in a global environment. National and international requirements can create confusion among those who need clear information to protect themselves. In this light, OSHA is incorporating the Globally Harmonized System of Classification and Labeling of Chemicals (GHS) which standardizes chemical information regardless of who produces it or where it is produced. Those individuals in the water and wastewater industry are directly impacted by these changes and must receive training in the new GHS format by December 1, 2013.

Practical Strategies for Compliance with Stage 2 Rule Changes

This seminar covers the second stage of the Disinfection Byproducts and Long Term Enhanced Surface Water Treatment rule changes (DBP2/LT2), and is designed for water system operators from systems that currently run full-time disinfection systems (CWS and NTNC). Testing strategies will be discussed, as will an approach to establishing an Initial Distribution System Evaluation (IDSE).

Preparing the Disinfectant By-products IDSE report (Form 7) for Schedule 4 Systems & Getting Ready f

This class will provide you with all you need to complete the DBP IDSE report for standard monitoring. Those pre-registered for this class will be provided with their system’s DBP data and all they need to produce an approvable form.  We will complete the form  page by page, doing the necessary calculations, selecting Stage 2 compliance monitoring sites,  and developing a compliance monitoring schedule. Completed forms are due to the state by schedule 4 systems no later than July 1, 2010. If you are unsure as to whether your system is required to submit this report by July 1, 2010 contact Doug Kievit-Kylar, Vermont Water Supply Division 802-241-3422 or doug.kievit-kylar@state.vt.us

Regulatory Roundtable for Small Drinking Water Systems

Federal and state requirements are constantly changing. Come hear about recent developments and find out what's in the pipeline. Ask about the latest security issues, arsenic regulations, and capacity programs. Which reporting forms are required and when are they due? How does a non-community system manage all these requirements? Are any new funding programs in the works? Hear the latest and ask the questions that YOU need answered. This course is offered at our Annual Conference.

Sanitary Surveys: How to Prepare & Respond

This seminar covers all aspects of a sanitary survey and how the water system operator can both prepare for the inspection and respond to the report. Topics covered include record keeping, source, treatment, disinfection, storage and distribution components that will be inspected during the survey. Sanitary surveys are designed to ensure that water systems are in compliance with the Water Supply Rule and provide safe drinking water to consumers.

Stage 2 Rule Disinfectants & Disinfection Byproducts

This seminar is designed for operators of community water systems (including consecutives) and non-transient, non-community (NTNC) water systems that continuously maintain a level of any disinfectant within the distribution system. The seminar will introduce systems to the new Stage 2 regulations regarding Disinfectant Byproducts (DBP) and standard monitoring requirements under Stage 2.

Total Coliform Rule

The Total Coliform Rule (TCR) is the federal regulation under the Safe Drinking Water Act (SDWA) that sets maximum contaminant levels (MCLs) and monitoring requirements for certain biological contaminants. It requires every public water system to periodically collect samples and analyze them for bacteria called coliforms. The number of routine samples required each month, quarter, or year depends on your system size and source water. Come discover exactly how the rule applies to your system and have your questions answered.

Total Coliform Rule and Bacteriological Testing

The Total Coliform Rule requires public water systems to sample in accordance with a written sampling plan subject to review and approval by the Water Supply Division to ensure the entire distribution system is monitored for contamination. The number of routine samples required each month, quarter, or year depends on your system size and source water. Come discover exactly how the rule applies to your system and have your questions answered. 

Turbidity, Filters and the LT1ESWTR

The risk of waterborne disease outbreaks from microbial contaminants is a significant public health concern. New federal regulations will help you better protect your customers from waterborne diseases. These rules are being implemented between January 2003 and January 2005. Small systems that have a source of surface water, or of groundwater under the direct influence of surface waters, will need to comply with these rules soon. This seminar covers:
  • Why the rules were developed
  • What specific requirements are applicable to your system
  • How to assess your plant's performance using data collected to satisfy rule requirements
  • How the LT1ESWTR and the Disinfectant/Disinfectant Byproducts Rule will coincide

Understanding the Total Coliform Rule

The Total Coliform Rule (TCR) is the federal regulation under the Safe Drinking Water Act (SDWA) that sets maximum contaminants levels (MCLs) and monitoring requirements of certain biological contaminants. It requires every public water system to periodically collect samples and analyze them for bacteria called coliforms. The number of routine samples required each month, quarter, or year depends on your system size and source water. Discover exactly how the rule applies to your system and have your questions answered.

Vermont Rule Update and Sampling Seminar

Designed for water operators or representatives of community and non-transient, non-community water systems serving 3,300 or less, this seminar covers recent changes to the Safe Drinking Water Act (SDWA) and the Water Supply Rule. Sampling protocol and recommended procedures will be covered in detail. Upon completion of the course, CWS and NTNC systems serving a population of 3,300 or less will receive a one-time $500 testing credit at an approved laboratory. If the course fills up, only one person per system/organization will be permitted to attend.

Vermont Source Water Workshop

The purpose of this workshop is to help water system operators and municipal officials learn practical techniques for source water protection. The workshop will feature speakers from a variety of state and local organizations who are working to protect Vermont's drinking water. Specific information will be provided about how to address potential threats to drinking water including underground storage tanks, septic systems, agriculture, and transportation related activities. Attendees will learn from case studies how to work within their communities to implement their water system's source water protection plan.

VOSHA 10-Hour Certification Course

The first half of the OSHA 10-hour Construction Course covers certain OSHA-mandated topics, such as an overview of VOSHA, Health Hazards in Construction & the focus four (Fall Protection, Struck by, caught between, and electrical safety). The remaining 5 hours of the class is customized to address other OSHA Construction training topics that pertain specifically to your operations (example: scaffolding, excavations, trenching and confined space, stairways & ladders, cranes, PPE, and tools & equipment). So attendees leave the class armed with training, reference materials, and information that is truly meaningful. Each attendee will receive a “10 hour card”, issued by OSHA Training Institute, Keene State College. This card is valid proof of the OSHA outreach training throughout all US states and Territories where OSHA operates.

Water Supply Rule Update

Designed for water operators or representatives of community and non-transient, non-community water systems serving 3,300 or less, this seminar covers recent changes to the Safe Drinking Water Act (SDWA) and the Water Supply Rule. Sampling protocol and recommended procedures will be covered in detail.

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Safety

Cardio Pulmonary Resuscitation (CPR), SAVE A LIFE!

The focus of this presentation is what providers need to know to perform Cardio Pulmonary Resuscitation (CPR) thereby initiating the chain survival. How to perform prompt, high-quality chest compressions for adult, child and infant victims, providing appropriate rescue breaths, practicing 2 rescue team CPR, relieve choking, and the use of Automated External Defibrillator (AED) will be reviewed. *Full wastewater operator credit is offered only to those taking the class for the first time. Those wastewater operators taking this class as a refresher will received 2 TCHs.

Chlorine/Sodium Hypochlorite Safety Training

This course covers the following areas:
  1. Physical properties of chlorine
  2. Health hazards
  3. Handling/storage
  4. Container values/pressure reliefs
  5. Leaks
  6. Container use
  7. First aid
  8. Self-contained breathing apparatus
  9. Emergency response procedures
The program will also include a film presentation followed by a question-and-answer period. The course is appropriate for both water and wastewater operators.

Electrical Safety in the Workplace

This course will focus on general electrical safety in the workplace and specifically in water and wastewater facilities in accordance with OSHA/VOSHA regulations.

Excavation Safety for Water and Wastewater

Designed specifically for water and wastewater system operators and maintenance workers that do excavation in public roads, this course will cover the following objectives: ∙ Safe trenching techniques ∙ Current regulations ∙ Operator responsibilities ∙ Vehicle movement in a construction zone ∙ Signage, barriers, and bridges ∙ Confined space entry practices and regulations ∙ Latest safety equipment ∙ Team approach

Excavations and Traffic Hazards

This class will be an introduction to the OSHA standards for excavations. It will cover: OSHA definitions, competent person requirements, excavation rules, rescue planning, safety gear, and trench box use. Traffic safety will also be discussed using OSHA, ANSI, and MUTCD information.

Hazardous Communication and Introduction to HAZWOPER

Communicating hazardous situations in the workplace is of vital importance to employers and employees; learn what is required under OSHA/VOSHA regulations. Hazardous Waste and Emergency Operations (HAZWOPER) is covered in the general industry standard 29 CFR 1910.120. This training will focus on the regulatory issues involved in emergency response to hazardous waste incidents. Topics such as emergency response and response plans, safety and health plans for response, varying levels of responder designation, including: awareness level, operations level, technician level, specialist level and incident command, as well as the required training of these levels will be covered.

Hazardous Communications

Communicating hazardous situations in the workplace is of vital importance to employers and employees; learn what is required under OSHA/VOSHA regulations.

Hoist & Overhead Crane Training

Learn about hoist and overhead crane safety, including inspection programs, proper use and maintenance, and clarification of pertinent VOSHA regulations.

ICS/NIMS Training

This seminar is an introduction to the emergency response resources available through FEMA. It introduces the Incident Command System (ICS) and the National Incident Management Systems (NIMS) and provides a foundation for further study. It also explains the relationship between ICS and NIMS. NIMS 700 provides a consistent nationwide template to enable all government, private-sector, and non-governmental organizations to work together during emergencies.
PLEASE NOTE that after registering with VRWA, all participants also need to register at: http://www.horsleywitten.com/ICStraining/ics-nims-datesloca.html

Intentional Contamination Tabletop Exercise

This scenario is an intentional contamination event that occurs during the summer in Zenith City. The event is first discovered when residents pour into a local emergency room complaining of similar gastrointestinal symptoms. As the scenario unfolds, it becomes evident that a terrorist group used an apartment as a point to breach the City's water distribution system and introduce Shigella bacteria into that portion of the City's distribution system. The tabletop will emphasize the VTWARN (Water/Wastewater Agency Response Network).

Lock Out/ Tag Out

This training will provide specific practices and procedures to safeguard employees from the unexpected energization or startup of machinery and equipment, or the release of hazardous energy during service or maintenance.

Operator General Safety

This class will cover general safety concerns in the water operator's job environments such as electrical, lock out tag out, back safety, confined space entry, and chemical safety.

Pandemic and Emergency Planning

EPA reports that within the next five years, a pandemic situation could arise, the prime suspect being the avian flu. It is estimated that 40% of the population will be affected. How does this impact your water system? What measures can you take to prepare for a pandemic situation or other such emergencies? We will discuss possibilities and preparations for a pandemic situation, as well as other emergencies that could arise.

Personal Protective Equipment

The use of personal protective equipment (PPE) is an integral part of our workplace. This activity is primarily covered in the VOSHA General Industry regulation, 29 CFR 1910.132, as well as other activity related standards. This course is designed to give the student a good basis for the requirements of PPE usage, including workplace assessment, training, fit testing, and medical evaluations in the event that employers choose this avenue to protect employees from hazards.

Safety Basics for Operators

Designed for system operators, this seminar presents the following safety subject matter: lock out/tagout, hearing protection, chemical handling, proper lifting procedures, confined space entry, hazcom, and trenching. Every operator should know at least the basics of safety to protect them on the job.

Traffic Control Certification

The Flagger Certification Course was developed to provide flaggers with the basic knowledge, information and awareness to perform their jobs safely. Once the Flagger course is successfully completed (passing written exam with 80% or better), the student will receive a certificate certifying their training to perform as a qualified Flagger.

Traffic Control Flagger Certification

The Flagger Certification Course was developed to provide flaggers with the basic knowledge, information and awareness to perform their jobs safely. Once the Flagger course is successfully completed (passing written exam with 70% or better), the student will receive a certificate certifying their training to perform as a qualified Flagger.

Trench and Excavation Safety

Designed for water/distribution system operators who perform distribution system repairs in trenches, this class is based on OSHA/VOSHA regulations. Operator safety and compliance issues that deal directly with trenches will be discussed.

VOSHA and a 'Culture of Safety' in your Water and Wastewater System?

Vermont Occupational and Safety Administration has been protecting the health of workers since it was signed into law by President Nixon in 1969 and became effective in 1970. Since then we’ve seen a reduction in worker death from 38 per day in 1970 to 13 deaths per day in 2011. This class will focus on: ∙ Understanding the legal authority of VOSHA ∙ Most commonly cited violations of VOSHA ∙ Review Safety and Health Management Systems ∙ Recognizing & Controlling Hazards-Risk & Loss-Hierarchy of Controls ∙ Review of Controlling of Hazardous Energy-Lockout/Tagout ∙ Multi-Employer Worksites-Your responsibility for employees who do not work for you!

VOSHA Confined Space Safety Training for Water and Wastewater

Designed for water and wastewater system operators who perform system repairs; this class is based on OSHA/VOSHA regulations. Operator safety and compliance issues that deal directly with confined space and required confined space will be discussed, and OSHA/VOSHA regulations regarding confined space entry. 

VOSHA Electrical Safety

Working with and around electricity can be dangerous. This course will focus on general electrical safety in the workplace and specifically in water and wastewater facilities in accordance with OSHA/VOSHA regulations

VOSHA Hazardous Communication Safety

Water and wastewater operators may be exposed to hazardous chemicals. In order to ensure chemical safety in the workplace, information must be available about the identities and hazards of the chemicals. OSHA’s Hazardous Communication Standard (HazCom) requires the development and dissemination of such information. This class will explore proper handling and information concerning these chemicals and worker safety.

VOSHA Incident Investigation

This presentation on incident investigation is aimed at assisting employers in improving existing programs or instituting new investigation programs. Topics to be discussed will range from initial response, data collection (the four Ps), interviewing techniques and causal factors. Investigating and properly evaluating both near misses and workplace incidents is a critical area of good comprehensive safety and health management systems.  

VOSHA Lock out/Tag out Safety Training

This training will provide specific practices and procedures to safeguard employees and prevent the unexpected startup of machinery and equipment, or the release of hazardous energy during service or maintenance.

VOSHA Machine Guarding and Lockout / Tagout

This training will provide specific practices and procedures to safeguard from unexpected energization or startup of machinery and equipment, or the release of hazardous energy during service or maintenance. Moving machine parts have the potential to cause severe workplace injuries, such as crushed fingers or hands, amputations, burns, or blindness. Safeguards are essential for protecting workers from these preventable injuries. Any machine part, function, or process that may cause injury must be safeguarded. When the operations of a machine or accidental contact injure the operator or others in the vicinity, the hazards must be eliminated or controlled. This class will contain general information on the various hazards of mechanical motion and techniques for protecting workers.  * Wastewater operators will receive half credit.

VOSHA Machine Guarding and Portable Power Tool Safety

Moving machine and tool parts have the potential to cause severe burns or workplace injuries, such as crushed fingers or hands, amputations, and blindness. Safeguards are essential for protecting workers from these preventable injuries. Any machine part, function, or process that may cause injury must be safeguarded. When the operations of a machine or accidental contact injure the operator or others in the vicinity, the hazards must be eliminated or controlled. This class will contain general information on the various hazards of mechanical motion and techniques for protecting workers. 

VOSHA Machine Guarding Safety

Moving machine parts have the potential to cause severe workplace injuries, such as crushed fingers or hands, amputations, burns, or blindness. Safeguards are essential for protecting workers from these preventable injuries. Any machine part, function, or process that may cause injury must be safeguarded. When the operations of a machine or accidental contact injure the operator or others in the vicinity, the hazards must be eliminated or controlled. This class will contain general information on the various hazards of mechanical motion and techniques for protecting workers.

VOSHA Personal Protective Equipment

The use of personal protective equipment (PPE) is an integral part of our workplace. This activity is primarily covered in the VOSHA General Industry regulation, 29 CFR 1910.132, as well as other activity related standards. This course is designed to give the student a good basis for the requirements of PPE usage, including workplace assessment, training, fit testing, and medical evaluations in the event that employers choose this avenue to protect employees from hazards.

VOSHA Traffic Safety

When road workers build, maintain, repair or conduct other work on public streets or highways, they must be protected from traffic or haulage hazards. A variety of traffic control measures such as signs, lights and other devices, along with continuous patrol, detours and barricades can be used as traffic control measures, depending on the road and the work being done. The Manual of Uniform Traffic Control (MUTC) will be referenced.

VOSHA Training: Trenching and Confined Space

Designed for water and wastewater system operators who perform distribution system repairs in trenches, this class is based on OSHA/VOSHA regulations. Operator safety and compliance issues that deal directly with trenches will be discussed, and OSHA/VOSHA regulations regarding confined space entry.

VOSHA Trenching and Excavation Safety Training

Designed for water/wastewater system operators who perform distribution system repairs in trenches, this class is based on OSHA/VOSHA regulations. Operator safety and compliance issues that deal directly with trenches will be discussed.

VOSHA Workplace Violence Safety Training

Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Homicide is currently the fourth-leading cause of fatal occupational injuries in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 4,547 fatal workplace injuries that occurred in the United States in 2010, 506 were workplace homicides. Homicide is the leading cause of death for women in the workplace. However it manifests itself, workplace violence is a major concern for employers and employees nationwide.

What to Expect From a VOSHA Inspection

This class will cover what VOSHA looks for during an inspection. Students will learn what they can do to bring their facilities up to VOSHA standards and create a safer environment for employees.

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